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March 2024 by Thamer adil
Thank you so much Ken for your help. I recommend everybody to come by beautiful service. They just turn off my tire pressure light. Thank you so much.
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March 2024 by Tiffany Johnson
So I came here 02/22/24 for a tire patch, well couple days later and my tire still had a slow leak so I went to discount tire in Chesterfield off 94 and they showed me the bad patch job this centerline location did and they also put my tire pressure monitor back on wrong… along with 2 other holes in that same tire, I’m not sure if it was there when I took it to them or not but I ended up at the Chesterfield location having to put my spare on.. i’ll be ordering another spare from the Chesterfield location soon…
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March 2024 by Nicholas Miller
The manager who took my money at 9:40 and assured me my car would be done in less than an hour and a half is the same person who is now telling me my car hasn't even entered the garage... They will tell you convenient times to get your money and trap you there it is almost THREE hours later literally DOUBLE the time I was quoted and I'm still waiting in the lobby... I'd give zero stars if it was an option... I've sat here and listen to this manager try and upsell things they don't want/need by bullying people into wasting money wouldn't recommend this place to anyone. At least go to a different location because they are FULL OF IT here. Won't be back
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March 2024 by Nicole
The guys are super nice and happy to help just super super slow when you come here plan on being here for hourssssssssss! Everytime.
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February 2024 by Dwayne Aston
I will listen and never forget your honesty and help
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February 2024 by Julie Zanni
I've bought my tires here for the last 2 decades. It's a tire place. Didn't expect much, but I did expect more than I got. Store was ok, customer service lacking. It's one of those places you have to go and they know it. I placed my order online and still spent 3.5 hours there. In that time. I watched them place people on hold and never pick up. Pick up the phone and just hang it up. It was extremely busy. The employees were clearly overwhelmed. It was a chaotic scene. I walked in the gentleman made no eye contact and just said last name. Gave him my name. He took my key. The next time someone spoke to me was to tell me my car was done. He walked me to the back. Handed me my keys and papers, said have a nice day. He was off running to grab the next car. My car is still on the hoist and I have to drive it off the hoist which I was not comfortable with. Tires are pretty much the same price wherever you go. Spend your money elsewhere. At least somewhere they appear to care. It was clear they didn't care about their employees or their customers. In the future I'll choose to spend my money elsewhere.
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February 2024 by J B
Be careful with them.They told me if it screw in place can't be repair, that they won't put a donut on your car or put your tire back on your vehicle.Claiming it would be unsafe. They're like forcing you to buy a new tire(s).As I waited for service I saw them do that to couple other ppl. I don't know if it's all locations or just Centerline. I had an appt. still waited over two hrs.
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February 2024 by Joyce Ann Alfred, BA
6 years ago, I gave this location five ? stars, but over the years (I'm a loyal shopper) it's gotten worse.There's really nothing to say: poor workmanship;-Poor customer service (if you break it- FIX IT)-forgetfulness (if you sell me a rim I'm not happy with at least give me the lug nut lock)-Poor communicationI usually end up going to a different location. (Southfield, Troy, Clinton TWSHP).
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February 2024 by Samantha Martin
Service was fine and the workers are nice. It is the wait that was horrible. Do not come here unless you are ready to wait 3+ Hours to be serviced. They will give an estimate of a lot sooner than it will truly be done.
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February 2024 by MY FAMILY
Because very very slow slow no good I was in line 2 hours and setting 3 hours ????????
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February 2024 by Jon R
If you have an online appointment option don’t overbook. Pretty simple concept. Instead you waste me and my wife’s time smh
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February 2024 by Nicole Socha
Quick in and out. Staff was pleasant and the techs who worked did my tires were great.
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January 2024 by Faheem Ahmed
This discount staff is absolutely wonderful and super helpful. I went there to get a tire off the rim, and they did it for free. I had friends who also went there for their other services and they also mentioned how great their staff is and how well they do their job!
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January 2024 by Makee
The wait was terrible 3 hour wait but the woman that was behind the counter was very professional polite and willing toHelp customers. The only gripe I have they had nothing to pass the time no tv no vending machine no water fountain to get water.
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January 2024 by Adam Sharp
They were professional, didn't wait too long with appointment, overall good