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February 2024 by Michael Hoxsie
Excellent service!!!
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December 2023 by Thomas Becker
This place will rip you off and keep your deposit….i have the receipt for gas they said I didn’t refill and kept my 100 deposit…not too mention very poor customer service on picking up the equipment, they load it up but drag their feet as SLOW as possible as your time is being clocked. Definitely last time I do business at TRUE VALUE RENTAL IN CEDAR SPRINGS.
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August 2023 by Bud Buckwalter
I called there to see if they still had a dingo for rent and was put on hold the first time I called and was told she will be right with me….well after 15 minutes of being on hold I hung up and called back then was very rudely talked to and she raised her voice to the point I told her she needed to stop and then I asked for a supervisor and she says I am the ownerNOT A WAY TO RUN A BUSSINESS LADY CUSTOMER SERVICE AND WORD OF MOUTH ARE EVERYTHING AND THE WAY YOU TREATED ME WAS BEYOND REDICULOUS
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August 2023 by larry brugel
SCAMMERS !!!!! ( in there own words on my receipt) 20.00 charge! WE UNHOOKED THE DOZER TRAILER AND THEN HE DECIDED NOT TO TAKE BECAUSE HE WOULD NOT GET HIS FULL 4 HRS.! SERVICE CHARGE FOR OUR TIME INCLUDING BACKROOM AND COUNTER PERSONNEL
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June 2023 by 7 Crazy Clarks
Nice people and good equipment. I rented a powerwasher, and it worked well.
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October 2022 by William Mason
Great rental place. I'm going back to rent a dump box trailer. Way cheeper than getting a dumpster dropped and picked up.
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September 2022 by Chuck Skowronek
I always get great service from this rental shop. If something is not right they will fix it.
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July 2022 by Bumpa Bob
I only write Google reviews if and when they are deserving. So it was many, many years ago when I began renting equipment from the Grand Rental Station, now True Value Rental on 14 Mile Road. I have rented everything from John Deere tractors to jack hammers from Beth, Marisa and Hannah and have never had a customer service related incident. Believe me, over many years, I have experienced a few equipment breakdowns in the field, and Hannah or Marisa have always been there to immediately remedy the issue.Being 72 years old, I've been around the neighborhood and can tell you this; True Value Rental is one place that remains a pleasure to do repeated, repeated business with. The young ladies and staff technicians are very knowledgeable and probably know more about their equipment than most of us guys do. I highly recommend using their services!!!
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July 2022 by Andrew Preisner
I would not recommend this company, the employees do not share full rental details, prices are much higher than local companies, and the employees are rude. I would highly recommend Kent Equipment or Alpine Rental, who are owner operated and much friendlier.
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July 2022 by Andy Chatel
Always has what I need when I need it. They usually have tables and chairs when the other places are our.
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May 2022 by Craig Wallace
These guys have everything I want. Great service . Great pricing. Great employees. I highly recommend them.
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December 2021 by SalamonMan
Hannah and Marissa are awesome! Rent often from this company and greeted well by those two everytime and the tools we rent have rarely had an issue. We have only had one issue ever with a tool, it was a log splitter that broke down on the job, we were given a full refund and we’re allowed to rent it free a second time.
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October 2021 by Brynadette Powell
Support local non profit clubs. You girls are the best. Family owned and local run
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September 2021 by Jackie Mcsorley
Had to rent a sod cutter last minute, they were very friendly and everything ran smoothly even the return process:)!
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August 2021 by Diane Nielsen
Wonderful people. Such great help when power was out. Generator's an so much more.....
