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January 2024 by Michelle Dean
I can't say they are good as they neither returned my call nor responded to my online appointment request.
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January 2024 by Kristyna Robinson
Friendly staff, very courteous!
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January 2024 by Andee Oaklie
nice people working there. helpful. kind.
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November 2023 by Alex Turmell
Compassionate and friendly staff. They were sweet, kind, and genuine in a time that was very hard for me. Truly can't thank them enough for their kind words and compassion. Dr. Kevin has taken great care of my dog, Greg, throughout the years. Thank you for all you did and continue to do! Also, thank you to Tori for her help and for the pawprints ❤️
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November 2023 by Lorie Guardian
I have been taking my pets here for several years now and highly recommend them to anyone! My first experience was with my female Pomeranian that had to be put down due to an illness and we were devastated! We were treated with such care and compassion during our time there that I knew that our future pets would be treated by them. We now have two adult dogs who are their patients as well as some puppies that had their first vet shots and wellness checks before finding their new homes. They truly care and treat not only the owners with such respect and care but the pets as well!
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November 2023 by Lisa Groen
Professional veterinarians and staff that really care for your pets. Pleasant environment. I am very grateful this clinic is around. Have been bringing all my pets here for over 5 years now.
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November 2023 by Grease E. Monkey
I would give Dr. Kevin and his staff way more than five stars if I could. We drove two hours to go here for our beagle, Queenie, and they did not disappoint. Friendly, knowledgeable, patient, and thorough, and affordable. I will make the drive to go here for my pup. Thank you Caseville Small Animal Clinic!!!
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October 2023 by Matthew Cottrill
I recently had a rather frustrating experience with Caseville Small Animal Clinic, which has left me with mixed feelings about their services. My two dogs had been new visitors to this clinic for routine check-ups and preventative care. However, a recent incident has left me disappointed and questioning the competence and customer service of the establishment.I had my dogs taken to this clinic for their regular preventative care visit, which included flea and tick prevention and deworming. To my surprise, not long after the visit, my dogs began exhibiting symptoms of a worm infestation. Worried and frustrated, I returned to the clinic, where I was promptly charged for deworming my dogs. It had been explained to me the situation, I was charged for four flea and ticks for both of my dogs and was never given dewormer.Reminding them of their initial error and giving them the opprotunity to rectify their mistake, I was hopeful this would all be made right, but to my dismay, they refused to acknowledge any mistake and insisted on charging me for the deworming treatment.This lack of accountability and refusal to rectify their mistake left me feeling extremely dissatisfied with 'CSAC'. While mistakes can happen, it's the response and willingness to make amends that truly define the quality of service in any business, especially in healthcare. In this case, I was left with a hefty bill for treatments my dogs should not have needed in the first place.The overall experience has certainly eroded my trust in this clinic. While the quality of care for my pets has generally been acceptable, the inability to take responsibility for their errors and the reluctance to correct them is deeply disappointing. A simple apology and a correction of the billing would have gone a long way in restoring my confidence in their services.In conclusion, my experience with Caseville Small Animal Clinic was far from satisfactory, and I would caution others to be vigilant when reviewing their bills and treatment plans. It is essential for any healthcare provider, including veterinary clinics, to maintain a high standard of customer service and professionalism, especially when dealing with the well-being of our beloved pets. Unfortunately, in this instance, Caseville Small Animal Clinic fell short of those expectations.
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October 2023 by Kelly Shorkey
My dog is not a patient there, but hurt her leg while camping at Sleeper State Park. They were very nice and fit her in that day as an urgent case. The vet was very nice when she called me regarding her condition.
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September 2023 by L
They treated Samson so sweetly when meeting him for the first time. It felt like we were in excellent, caring hands.
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September 2023 by Kim Haag
I want to thank Dr Kevin and staff for all the care and compassion they showed us at one of the most difficult days we've had. We had to say goodbye to our dog Charlie. They took paw prints and showed us kindness the whole time we were there. Our lives will never be the same but it means so much to us to know people care. Thank you again
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September 2023 by Scott Buckingham
The doctors and staff at Caseville Small Animal Clinic are awesome!! They are professional, very knowledgeable and they take pride in their work. But most of all, they take amazing care of our pets!! I would highly recommend their services to anyone who cares about their pet(s)!!
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September 2023 by Jane DeGrow
Vets at this clinic are very knowledgeable about flat nosed breeds like my bulldogs. I highly recommend Dr. Kevin & Dr. Hooper!All staff are so kind to their patients.
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August 2023 by Neil Corliss
The best Vet and vet staff I've ever had to utilize! We had to euthanize or ageing dog due to a growth in her sinuses. It was horrible but CSAC helped up with a short term medication that gave us time to give our old girl an amazing last few weeks. Ultimately, we made a quality of life decision and CSAC came through again with the passing and also provided post sympathy follow-ups. Thank you CSAC!
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July 2023 by Pat Marsh
A very caring, hard working office. We have been very pleased with the care.
