“Not a member of this specific credit union, but a member of Wayne Westland Federal Credit Union. I've had to come to this branch and deposit money and checks in the past and it's always a nice experience. All of the tellers I've met here are kind and wonderful to work with. I had to deposit paychecks here when we had issues with direct deposit for a while and every time I would come and deposit through the drive thru or in person there was always one kind woman (I cannot remember her name) who would send out a couple suckers for my daughter.I've deposited at a few other PSCU branches and none of those experiences have ever been as nice as the ones I've had at the flat rock location.Thank you for always being great to those who visit.”
“Every one is kind and friendly. The bank is clean. Love the drive thru because I always have my kiddos and the wait time isn’t bad. Aaron is wonderful he goes above and beyond making sure our family is taken care of. Been going here for years highly recommend! :)”
“Great personal. Friendly, professional & not only the most secure Bank Vault in Monroe, MI, but very Beautiful Vaulted Ceilings. Great prices on Safety Deposit Box's ($40 per year!!)”
“Matthew was unbelievably helpful!! I work until 6 and have very little time in my lunch break, not only did he fix all of the issues I was having, he called customer service for me in a timely manner, and was very kind.”
10AM - 4PM
27511 Telegraph Rd, Flat Rock“Wonderful customer service! I came in to open a specific type of account and Lindsey brought up some unique questions which prompted me to get clarification on and Tara handled opening the account and was professional but very personable! Hope to be a lifelong customer!”
“I had a very pleasant experience on Thursday, March 16, 2023 at the Telegraph Road location in Monroe, MI.I was in receipt of an insurance check from my fathers passing. I had to initially deposit the check and wait 5-7 business days before any withdraw was able to be made. On this day I needed to divide the check amount between his grandsons and funeral home. I explained to Mariah Smith who was my teller for this transaction how it needed to be split. I was worried it would be a long not easy request. Mariah smiled and said I am sorry for your loss and dont worry there will be no problem. She was very pleasant smiling and helped make a sad type of transaction easier. She was exceptionally courteous, smiled and professional. I thanked her when we were done and she wished me the best of luck. Employees like this need to be recognized for their customer service. It is the type of employees that makes a big difference with continued service to the public.”
“This is one of my favorite bank. Everyone there is very helpful and friendly comparing to other bank that I go to. Thank you everyone for your service. 5 STAR *****”
9AM - 6PM
202 N Monroe St, Monroe“My Debit Card info got compromised somehow so went here to get it shut off and get the new card. I was very happy with how they handled it.
The nice young Woman who helped me - and please forgive me if I get your name wrong, I know I even asked you before I left - was Contessa? I hope.
At any rate she was very friendly and even walked out to the ATM with me to make sure my card worked. Thank You!”
“The dixie branch credit union has the best employees ever in my opinion those girls are always the most friendliness and smiling girls ever i just recently moved out to this side of town so I just started coming into this branch but let me tell you THEY TRULY ARE THE BEST !!!!Katie-Rose Loveday”
9AM - 5:30PM
14700 Pardee Rd, Taylor“I Had A Scary Situation with phone Scam ..needed Help , the (Relationship Banker) Ms Ewa Csizmadia Was a God Send she walked me through cancelling debit card / getting new one showed me that Comerica gives you discount on life lock credit protection.She also assisted with locking / unlocking My mobile banking APP.Cant Say enough Nice things about her and how helpful she was.”
“Renewed Faith in Humanity . A man stopped and helped us with a busted tire and a wheel rim bare to the pavement. He worked a good hour and unwrapped the tire shreds from the car frame. Would only accept our thank you. There are still some good people in this world.If this is Jim from Flat Rock we would love to hear from you.”
“I was approved for an auto loan 3 years ago with community focus credit union. They have been outstanding with me every time I called, went in or any questions I had. Today I paid off my auto loan!! I live out of state so Katelyn Tolstyka helped me close my account and guided me along the way. Everyone there has been amazing. I would definitely do business with them again! Thank you!”
“Mike made my life a whole lot easier today. Thank you for your help with my banking needs, but most of all for your kindness and patience. We need more people like you in the world. Who would have thought calling a bank would have renewed my faith in people today? Thank you Mike!!!”
9AM - 4PM
23455 Eureka Rd, Taylor“I have used this branch both for personal and business needs for years. It is the best branch to use. The staff is very nice and always on point. If you're looking for another bank, this is the branch to use if you are choosing citizens.”
“Great bank. Switched there several years ago and will never switch to another. I have been out of state and drove 1 hour in done direction just to go to a pnc bank. Best bank in my opinion.”
“When it comes to dealing with us; services, no outrageous fees, and back when we needed a Car Loan? Of 48 years in Michigan, it is the Best Financial Institution I've ever been with; hands down.”
“I have found advantage one cu online banking helps me navigate my fiances on site confidently! also helps with problem solving of any issues I my have. I can call n get friendly voice to walk me through any financial matter. Matt our go to guy in loans as well as questions is the best. I am very pleased we the overall services I received.- Ricarda Thomson”