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November 2023 by Katie Baize
My experience with Victory Toyota was beyond amazing. Tyler in sales was so easy to work with and kept me updated on the process of finding a vehicle every step of the way. Molly in finance was amazing as well. Would definitely recommend them to anyone looking for a new vehicle and will continue to utilize their help in the future if needed.
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November 2023 by Ed P
I was pleasantly surprised by an accommodating and no-pressure sales experience in the market for a new or used vehicle. Didn't have exactly what I was looking for on this visit, but I would not hesitate to return in the future. (Actual results may vary, consult your local dealer for details, professional driver on closed course, not all customers may qualify for special APR, do not try this at home, blah, blah, blah.)
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October 2023 by Gloria Warthen
I had a ????? experience at Victory Toyota. Gina was my sales consultant and she was absolutely lovely to work with. I told her exactly what I was looking for and she was well versed in the inventory they had and the cars available. We test drove several cars and I drove away in a beautiful ??? ???! Everyone in the dealership is kind and works together to make sure you get what you need. Plus there is cookies in the waiting room! What more can you ask for?
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October 2023 by Robert Brigham
I had an amazing experience buying my new car with Victory Toyota. I worked with Terrance and Molly, and they really went above and beyond at assisting me through the whole process (Thank you!)! They kept things simple, comfortable, and easy. But really came through with getting me the best deal possible! I was originally expecting to buy a used vehicle and showed up with little in hand, but left in a brand new 2023 vehicle at a lower cost than my prior expenses. I felt very personally attended to without being pushed on anything I didn’t care for, unlike some of the hounding and runarounds I’ve experienced at other places. Absolutely love my new car and honestly enjoyed my experience with them. I would definitely recommend working with them and this dealership.
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October 2023 by Pie Smith
I cannot even begin to tell you the level of courtesy, customer service, loyalty, and professionalism shown to us today at Victory Toyota by these ladies. Very welcoming, and clean environment. I came a long way to purchase the vehicle and, they were loyal and, didn't sell it before I arrived. It looked exactly as the video sent to me by Miss Viviana! This was an out of state purchase so, she sent me a video of the inside and outside of the vehicle. They were knowledgeable, punctual and picked my husband and, I up from the airport when we arrived. They offered us refreshments, and it was a relatively quick process. The vehicle was clean and ready to drive off the lot as promised AND, it was the same vehicle in the video, true to the online description. 2 weeks later I am STILL satisfied with the vehicle! I was able to reach out to them with some questions I had even after our business was concluded, and got a response. I highly recommend them, Molly and Viviana make a great team and, I am glad to have done business with them and, will have no issue in the future with flying out to do business with them again. Well done, ladies!
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September 2023 by Alexodus R.
my experience at Victory Toyota was good, the staff was professional and my sales person Fatima was very helpful in making the transition with the trade smooth.
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September 2023 by Jon Fleck
Gina, Brian, and Molly helped me find my DREAM CAR! I have never found a more courteous and respectful staff who really gets their customer. Gina took the time to take down all of my needs and scoured the country to find something really unique and cool that checked every box i wanted, and they worked with me to meet every need through the buying and finance process. I have never loved a car this much, in such a short time--I have put more miles on my car than any car I have ever bought at this point. WHAT THEY DID FOR ME shows how you build a lifelong customer relationship, a rare skill unfortunately lost at most places in today's world.
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September 2023 by Michael Robertson
Just bought a 2021 Corolla, Tyler from sales and Molly the Finance Manager were super polite and a huge help. Very happy with the whole experience.
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August 2023 by Linda M.
I have purchased several new cars over the years and have to say that my experience with Victory Toyota was the worst ever. The salesperson did not know the features of the various packages (e.g. LE vs SE), did not know what colors were available and refused to check if the car we asked about was available unless we put down a deposit. Their trade-in value on my current car was $2500 less than Carvana and they wanted to add on a $4000 price adjustment plus a 5 year service package. They would not tell us the final price of the car, instead only telling us the monthly payment.
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August 2023 by Jacob Lowder
We had a great experience buying a new RAV4 here. Tyler Lowder was our sales rep and he was very accommodating. He helped us get the best vehicle for our needs and budget. Everyone was patient as we test drove multiple vehicles and requested financing information on multiple different vehicles before coming to a decision. Molly in finance was also very helpful. She explained all charges and fees simply and quickly and answered any questions we had. I would recommend Victory Toyota to my friends and family members looking for a new reliable Toyota.
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August 2023 by Ronron D
My experience at Victory Toyota Canton was a pleasant one. I recently bought my new 2023 RAV4 with salesperson Fatima. She was professional, helpful and very easy to talk to. Because of her patience and kindess I had a stress free experience and walked off the same day with my new car.A shout out to Megan and Molly who were extremely helpful and knowledgeable who made everything quick and hassle free for me.Thank you everyone for making this a pleasant experience. I love my new car.
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August 2023 by Justin Boyer
I recently had the pleasure of purchasing a 2021 Toyota 4Runner from Victory Toyota, and I cannot emphasize enough how wonderful my experience was, thanks to the remarkable assistance provided by Houda Maarouf. Her expertise, patience, and genuine dedication truly made this car buying journey exceptional.From the moment I stepped onto the dealership lot, Houda greeted me with a warm smile and an eagerness to assist. Her knowledge about the Toyota 4Runner was impressive, and she took the time to understand my needs and preferences. She didn't just focus on selling me a car; she genuinely cared about finding the right fit for my lifestyle.What stood out the most was Houda's patience. She never rushed me or pressured me into making a decision. She answered all my questions thoughtfully and thoroughly, ensuring I had a complete understanding of the vehicle's features, performance, and safety aspects. This level of patience and dedication made me feel valued as a customer and alleviated any concerns I had about making such an important purchase.Throughout the negotiation process, Houda worked tirelessly to ensure that I received a fair deal and that all my requirements were met. Her professionalism was impeccable, and I never once felt like I was being pushed into anything that wasn't in my best interest.After making the decision to purchase the 4Runner, Houda continued to exceed my expectations. She guided me through the paperwork with efficiency and accuracy, making the whole process streamlined and stress-free.I can confidently say that Houda is a true asset to the dealership and an exemplar of exceptional customer service. If you're looking to purchase a vehicle, I wholeheartedly recommend seeking out Houda. Her dedication, knowledge, and genuine care for her customers make the car buying experience truly enjoyable.In conclusion, my experience purchasing a Toyota 4Runner was elevated by the outstanding assistance of Houda Maarouf. She is a credit to the dealership, and I am grateful for her role in helping me find the perfect vehicle. Thank you, Houda, for making this a memorable and positive experience.
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July 2023 by The 1.
Victory Toyota is staffed by snakes and weasels. Sales department and all management will blatantly lie and use every shady trick make a sale. However they will not drop the price one cent.Be aware of Dan Armstrong, the sales manager and general manager.
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July 2023 by Redeat B
In a world where exceptional customer service is becoming increasingly rare, encountering a salesman like Dustin is a breath of fresh air. From the moment I walked into the store, it was clear that customer satisfaction was his top priority. Very knowledgeable 10/10 recommend.
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July 2023 by Sargam
We had the pleasure of meeting Paul, a regional manager, at this location. To say he was impressive all around is an understatement. We came here for a routine check and when we left, there was new noise when we turned the car to the right. Note, it was a Saturday and we were the last clients for the shop since it was closing time. We went back immediately and were somewhat frustrated that our visit seemed to have caused new issues. Even though they were closing, they took us in and listened and inspected the car again. I was instructed to come back and to assure we would be well taken care of, the mechanic called Paul ON HIS CELL ON A SATURDAY EVENING AFTER CLOSING. Paul answered promptly and gave us reassurance that we would be helped. He had such pride and was so authentic in his friendly, solution-focused approach. Fast forward to Monday - after extensive checking, Paul and his awesome team realized the problem. It was actually partially due to another mechanic's error from a previous job that was unveiled due to the recent repair. Paul took us back and personally showed us himself to ensure we truly understood and had all of our questions answered. They happily squeezed us into their busy schedule and fix it on the spot. We enjoyed a nice complimentary snack in their welcoming lobby while we waited. Paul made sure to personally keep us updated frequently. He even gave as a token of appreciation for the trouble as he walked us to our car. Paul went over and beyond for us. He gave us the best experience we have had at a dealership and I won't forget it - he set the bar high. He will be the first person I will think of when anyone is looking to buy a car. Thank you!
