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November 2024 by Evan Willy
Service person was polite and answered all our queries. Our issue was fixed immediately
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November 2024 by Arif Cane
My experience was good. At first, I thought I might get stuck dealing with both iBreakuFix and Samsung, but the iBreakuFix team was amazing. They fixed my phone problem quickly and without any hassle. Thanks to them. I totally recommend their services.
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November 2024 by Joan Wolf
Appreciate the fast service. However, I was surprised at how much I was charged for the cleaning of the phone that took 5 minutes, and did not receive a receipt. The previous time I was there I was not charged that much. Should have ask how much before service and ask for receipt.
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November 2024 by Kyle Aron
Not qualified to replace a screen protector, how could they be qualified to fix a phone?
Twice now in the last week my wife's Z Flip 5 has had its screen protector replaced, and twice now it has de-laminated within 24 hours of the "repair".
The first time they lied about it taking less than an hour and made us wait for 3+ hours instead.
Honestly some of the most incompetent service I've ever had.
Would not recommend for anything, they can't even get the simplest type of repair correct.
Edit:
- Offer terrible service (check)
- Waste my time (check)
- Have a bot offer a useless apology (check)
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November 2024 by Kim Vercruysse
Everyone was super friendly and helpful! I had my screen replaced on a Samsung Galaxy s23 ultra and was finished within a few hours (they even put on a liquid screen protector I purchased for me)
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November 2024 by Stephanie Pritula
Great customer service today! I am super pleased
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October 2024 by Patrice Reppenhagen
Ashley was very knowledgeable and helpful. Great experience.
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October 2024 by Claire Minneboo
The one in Dearborn has a rude associate. The tall white man with glasses and a hat. He was impersonal, and didn't even try to help me figure things out. He just acted rushed, and wanted to help the next customer, which there was only one behind me.
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October 2024 by shirley lewis
Joshua was very helpful and has good people skills! My phone was repaired in a timely matter! I was very satisfied!
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October 2024 by Sai G
Very nice people. I went to fix my iPhone which has some debris stuck from broken charger pin. They just did it for free. I am taking my broken iPad to them again. Pretty sure they do a good job fixing it.
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October 2024 by Ali Alkiki
Absolutely great customer service and great greeting
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October 2024 by Anthony Palombo
Technician was professional.
Was a very quick experience.
Highly recommended
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October 2024 by James McLouth
Incredible and honest service!! Thank you so much
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October 2024 by Andrew McLouth
Very helpful!
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October 2024 by Charisse Haas
Our technician was fabulous! Great with customer service-very patient and knowledgeable.