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June 2024 by Rick Dunn
1st time using Sweet Bikes. I haven't rode my bike in years. Took it in for a tune-up. Ended up needing a gear replaced. They replaced the gear and tuned the bike up. Picked it up, and Emily was extremely helpful with all my questions and even showed me how to remove the front wheel and put it into my pickup truck, probably. Would highly recommend them. If there were anything I could say to improve the customer service even more would be to wipe down or even wash the bikes for your customers before returning them. But I'm still extremely happy. Thank you!!! ??
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June 2024 by Mike Nichols
One of the best around. Honest and reliable bike service.
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June 2024 by Sania Coleman
Did a great job! Took in two bikes got one back to next day. The other needs more work. I knew that when i dropped it off. Reasonable rates.The second bike back a day earlier than promised.
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June 2024 by Tony Callis
Warm, friendly service. Fast and efficient too!
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June 2024 by fuelfiredesire
I’ve bought multiple bikes and have had multiple services done here. Seth is great at getting everything you need without trying to upsell to things you don’t. Very knowledgeable in both parts and accessories. Service and new bike prep is fast. Pricing on in stock and special order items is excellent. The shop is usually very busy, but Seth always takes time to personally assist. From first time budget buyers to pro level builds.
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May 2024 by Angelita J
Fast and friendly service.
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May 2024 by S B
Quick and reasonable prices . Seth did a good job replacing brakes on my son’s bike and I definitelywill come back for future bike services .
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May 2024 by Crystal Monroe
Hidden Gem ❤️❤️❤️We stumbled upon this amazing shop and seen the Tuesday Bike sitting outside. They were about to close, but they were SO KIND, PATIENT and FRIENDLY, that they let us go on Several Test rides before we purchased it. We ended up getting Two Bikes ? and rode home happy! I’ll definitely be back.
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May 2024 by N. Hosni
We had such a great experience here! Our son picked out a great bike, we got the training wheels and bike put together and we left with it in less than an hour. They also fitted him for a new helmet. The prices are great, and the owners are super friendly. They were very interactive with my son. We were suppose to shop around but loved the bike and vibes right away we decided to get the bike right then! I recommend! Thanks again!
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May 2024 by Jim Price
Awesome customer service, I needed a bottle of Royal Blood and they helped me out in a pinch! After Amazon let me down by losing my package.
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May 2024 by Tory Terrill
Always professional, always prompt and fairly priced.
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May 2024 by Lisa T
Great experience! I purchased my bike here 8 years ago. I just put it in for a tune up and seat change. Done in less than a week. Great service, great prices, I highly recommend Sweet Bikes for any and all bicycle needs!
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May 2024 by Suphian Tweel
When I was 17 and without a car, my second-hand Craigslist bike was essential for commuting to work. Unfortunately, it often needed repairs, which brought me to Sweet Bikes. My initial visit started with a flat tire but quickly turned into a lasting impression of neglect. Despite explaining my urgent need, I wasn’t greeted upon entering and was overlooked for nearly three hours while others, who arrived after me with more expensive bikes, received prompt service.This wasn’t just a one-time oversight but a recurring issue on multiple visits. I was consistently the last to be serviced, never greeted, and felt starkly disrespected compared to customers with high-end bikes. Even after leaving several reviews highlighting these issues, the owner has never issued an apology or acknowledged the repeated oversights.These experiences have left a deep mark, and I share my story not out of spite but to emphasize the importance of equal and respectful service in any business. I hope for a future where no customer feels as undervalued as I did at Sweet Bikes.
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May 2024 by Bernard Wendel
Seth is on top of all the latest cycling trends. Best shop in the area for both the hardcore and those just getting into it.
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May 2024 by Ashley Bretzlaff
My whole family now has bikes from here. Very knowledgeable, helpful, and informative. If I ever have any bike needs in the future, Sweet Bikes will be my go to.
