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“The two men working inside were the nicest post office workers I’ve ever encountered. I originally wished they had a shipping kiosk, but they were so pleasant that it was completely fine without one.”
“The clerk that assisted me was very nice and professional something that you just don't get much anymore. Middle aged gentleman and I should have gotten his name.”
“My FAVORITE post office! Tim, and Laura make sure everyone feels right at home when visiting. I've never been to any post office where everyone's personality is GREAT, fun, and always upbeat! If I could give this post office 10 stars I would. The only downside is that they aren’t open Saturday's, and close at 5pm M-F. 6:30/7pm would be a great closing time, but I do understand that romulus isn't a very big town, and they probably don't have enough customers to really stay open that late. I”
“I went in about 2 months ago to turn in my passport application, and they were a million times better than the other 2 post offices I tried. The workers were great and helpful. I’m deducting a star because no one answered the phone when I tried calling at different times.
You do have to make a passport appointment online (I think they had signs about not doing walk-ins?, even tho the website makes it look like every PO has walk-in hours), and the website sucks hard, but I figured it out: every PO has different days and times they do passports. You have to look at their passport hours first, and then try to schedule an appointment only during those times. (Also, no same-day appointments.) That worked for me.
Other tips: if you don’t have a printer, pick up the application from a PO ahead of time and fill it out. I went to Walgreens for a picture, but this PO offered to take one even tho I didn’t choose that with my appointment. They also offered to make copies of my documents, which some PO’s don’t because they’re not required to. I recommend making 2 of your birth certificate, one for yourself in case you need it while the Dept of State takes your real one and mails it back. Make sure you read how to pay the Dept of State, I wrote a check, while for the PO charge I used a credit card.”
“On 9/1/21, I experienced a rude female USPS employee. The blue drop box states 5:00 p.m. collection pick up time. It was 4:34 p.m. when the employee rolled away the mail bin from the blue drop box. She refused to answer me in a professional manner, if the mail that gets placed into the drop box at the present time 4:35 p.m., will not be collected or processed until the following day?”
“Staff is friendly and helpful. I have been at this postal location on various days & times and have never experienced a long wait. Its my new 'go to' location.”
“**UPDATE** THIS POST OFFICE HAS DRASTICALLY IMPROVED! Thanks to my constant complaining which I should not need to do but I gotta give em props... Thanks for finally realizing citizens have a right to timely prompt accurate MAIL DAILY! Keep it up PLEASE!
First of all...I never have gotten my mail on time or at a consistent time since the old mail carrier retired and moved out of state.... Now.. I rarely see my mail until after 630p some days... And packages are even worse! I get it....short staff blah blah blah but come on..! How long are you going to use that excuse usps!? Do better! People need their mail TIMELY AND CONSISTENTLY! THAT'S NOT ASKING A LOT SEEING AS ITS A RIGHT OF OURS! My informed delivery showed a very important package....my glasses so I could see....for delivery today.. But instead of them going from Detroit facility to Westland they end up in canton! Even further! Now I have no delivery date and can't contact anyone at the Damn post office of course! Why do they even have a number listed...they never answer the phone! I am so frustrated and have had this issue for years now and made multiple complaints and it never gets better.! Ever since I moved out here mail delivery has absolutely sucked! Do better! Plan accordingly! Something geez! I've had it!”
“First off I wanna give Mr.Ron his props he's nothing short of amazing very professional and on point so thank you Mr. Ron and the Belleville post office for your awesome service I truly truly appreciate you all for the wonderful experience.
P.s
Mr Ron searched high and low for my package I'm highly appreciative thank you!”
“Extraordinary customer service. I live in Oregon and mailed a package to Plymouth where it got held rather than being delivered. I spoke with a representative (Muhammed) who cleared everything up and made a personal trip to deliver my package right after I called. He went above and beyond to be kind and helpful. If he is an example of the neighborliness of Plymouth, I am happy my daughter and her family have moved there and can’t wait to visit ?”
“After having my package be in a Miss sent loop, Debbie was able to find my package out of like 400 parcels.
I appreciate the diligent staff add this location!
Thanks Debbie!”
“I come here quite a bit for my business and I've always found the ladies here to be quick and efficient.
I'll often have questions and they will give me a straight answer.”
“Very professional and very helpful and they even helped me after hours. The scanning machine in the hallway was not working, I saw somebody in the the office, after knocking on the window, the lady came out and helped me print the prepurchase qr code shipping label. Thank you I really appreciated your help.”
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“I haven’t read any of the poor reviews, but this is the best post office experience I’ve had honestly, and it was all because of Ed’s demeanour. Friendly, helpful, warm, and wasn’t at all fussy when I had a complicated military address to send to. I’ll be coming here from now on.”