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March 2024 by Hailey R.
While shopping on the night of 03/02/2024 I witnessed an altercation between a customer and a woman named Robin whom I believe was a manager at this petsmart location. I witnessed this employee push religious beliefs upon a young woman as well as, scream at the woman inappropriately. I find it extremely disturbing and offensive that an employee felt the need to push her religious beliefs on a woman who had only come in to ask questions. I'm extremely disappointed and will not be returning to this location. Inappropriate behavior.
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February 2024 by Ryan Pappin
Had bought a fish tank that came with supplies and realized too late that the filter was missing the debris filter/strainer, and sadly 2 little fish got sucked up. I went in and explained the situation and they hooked me up with a new filter since they didn't have just the strainer.It wouldn't have been the end of the world if I had to purchase it, but them going above and beyond in customer care really helped my day and was much appreciated.
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February 2024 by Joshua R.
Had an excellent experience with the grooming staff and staff in storeStore is always clean and well kept staff always are around maintaining the pets and keeping them healthy!Grooming staff is awesome super helpful my dog looks incredible he was cleaned throughly nails trimmed looked quite the little gentleman! have already booked my next appointment with Chantelle and will continue to book monthly for the foreseeable future! Thanks PetSmart for the awesome experience!!
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February 2024 by Ron Smith
First time dropping a review just because of how fantastic my experience has been with the staff here.. i went in to get my daughter a hamster and honestly had no clue where to start. The manager Skylar helped me gather all the things for the little guy and glad she could help. daughter is loving her hamster from this place and i’m sure to come back if i need anything more
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February 2024 by Donovan Gilbert
They have good service and are usually very helpful however I came in 01/31/2024 and bought to guppy fish which seemed in good health but when I got home I noticed they had ick when I called to talk to someone it rang for an hour and the lady said that's your problem and hung up on me. Just wanted to see if I could get some ick treatment for myself and let them know for other customers.
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February 2024 by Gail Martini
Always has the brands I need and great staff.
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January 2024 by M T
I just took my dog Chase here for the first time to get his nails trimmed. He has a thing about his feet so it’s the one thing I struggle with at home. Lynn was fabulous!! She took great care of my pup! I inquired about having toe grips put on his nails because he slides around on the hardwood floors (I brought in the ones I purchased from Dr. Buzby’s) and she was totally willing to try. They turned out great and it helps alleviate my dogs arthritis when his legs are more stable. THANK YOU THANK YOU LYNN AND TEAM!! We will be coming here again for sure!!
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January 2024 by J W
Wide selection of food and toys for all your pet needs. They also have an awesome grooming team
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January 2024 by Ella Huffmaster
Nice place
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December 2023 by Nkosi Mason
Everytime I've taken my cat, Fredo, to the PetSmart in Canton, I have a delightful experience. The customer service is exceptional. The ladies are always cheerful and welcoming. Fredo always comes out a happy camper. We will always use this location when it comes to the care of our cat!!
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November 2023 by kim montayne
Love this place. So happy they have rescue cats and kittens up for adoption. Shows they care.
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September 2023 by Jones Candice
We all love PetSmart! They have cute items for my pups and you can catch some good clearance items on clothes. Prices can get expensive though
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September 2023 by Claudia Harrison
Just wasn’t impressed quoted me a different price for mail clipping. Was told 3 of my dogs nails were already short so didn’t need clipping she hasn’t had nails clipped in a couple years I’m sure they all needed them.
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August 2023 by Shirleyanne Jackson
Excellent service.Not out to break theBank. The groomers are very goodI take my cocker pop for her groomingAnd they are efficient friendly and veryProfessional.
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August 2023 by JW Wyman
Great pet store retail outlet. There is a friendly, knowledgeable staff there to serve you. They carry Nom Nom a great fresh dog food in stock. I ordered it for an instore pick up and I received an email and text back in a few minutes that said, "ready for pick up". I bought a large quantity, and I was in and out of the store in less than 5 minutes. I highly recommend PetSmart and the product they carry called Nom Nom. They have a huge selection of pet foods, treats and any other requirements you may need for your pets.