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September 2024 by Catherine H
I am Very Satisfied with the assurance conveyed by the manager Nichole that my vehicle would be serviced and repaired on the same day! The repair job (alternator) met by expectations!
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September 2024 by Jerry Pekala Jr
I was treated with kindness and respect, all employees were knowledgeable and responsive! Highly recommend utilizing their services!
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September 2024 by Stanley Suen
Excellent service and good price cuz they match prices on market and they really did that after I mentioned to clerk that cheaper tire price of tire from Walmart. They deducted $20 for my tire purchase. Greatest and honest store.
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August 2024 by Corey Schepman
Needed the front axles replaced. They were able to get the parts and perform the work on the same day. The repair was completed by the estimated time. The staff is very friendly and knowledgeable. I'm very satisfied with their work.
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August 2024 by Manpreet Gill
I replace lot suspension parts myself shocks, struts. tie rods, control arms, lateral arms, ball joints brakes, and rotors etc. I was thinking where should take my vehicle for wheel alignment because mostly these shops love to do alignment, but they find lot more stuff to replace and make thousands dollar bills. I was expecting once there is no other items to work they might do shitty job.
But Monro did good job, I could easily tell the difference and handling of the car. I gave five star for perfect job, also they get the job done in 1 and half hour. Only thing I did not like they charge $25 to fix for small nail in tire and $13 for shop supplies. The $13 to dispose a nail from the tire. I think it was little over charge for the nail in tire fix while vehicle was already in the shop. But it was not huge deal and I did not complaint about it.
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August 2024 by William Asper
Nice, friendly staff
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August 2024 by grishmi donepudi
Super good
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August 2024 by pavan kumar
Very good service
Thanks see you soon
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August 2024 by Eddie Hall
I walked in without an appointment and was nicely greeted. I had some front end issues with my tires wearing out on the inner side. Within an hour they diagnosed and gave my SUV an alignment. On a trip from Maryland I feel fortunate this place was right across from my hotel. Very pleased with the price and speed of service.
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August 2024 by Rob Ward
Just wow. Everyone that works here treated me like family. I am from the flint area and I was down there in my motorcycle when I got a flat tire. I could not find anyone to help me, nor could I find a tube for my tire. They pointed me in the right direction. I found a tube for my tire and then I couldn’t find anybody to put it on as they were right up front with me and said they had never done it before. Thank you for that. After I could not find anybody to install it, they gave me free reign of their shop as I have been an industrial mechanic for many years. They gave me access to tools. The tire machine in the shop treated me like royalty. I will go out of my way to visit the shop again. If you have any problems in that area, you must see them they will do everything in their power to help you. Thank you to everyone that works in that shop. You guys are absolutely amazing.
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July 2024 by Sara
I brought my car in to get checked out and Sarah was amazing! I liked that she took the time to explain things going on with my car and gave me some solid recommendations, definitely my go to auto shop!!
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July 2024 by AS K
Please avoid this shop. I gave my car for inspection and they said everything looks good and within a week the muffler broke and fell down.
2. I changed all tires in my cat and within 2 weeks my car started pulling and they said it could be low tire pressure and they pressurized the tire and did balancing and in couple of days one tire showed a plump on the sides and when I brought again, they complaining I hit some where but the tire had no scratches but they refused to take it in or replace but blamed me for . I assume they put some defective tires and not willing to admit. Never going to this place .
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July 2024 by C. E. McManus
Was quoted $1300 for full shock repair on the front by a different shop. That seemed wrong, so I came to Monro for a second opinion. Nicole at the desk was absolutely AWESOME! She's super sweet, friendly, and explained everything well. Turned out I only needed a small part replaced and not the entire shock. Monro did just that repair instead of trying to scam me like the other shop. Saved me so much money, and as someone who's low income, that meant a lot!! They'll be my go to shop from now on!
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June 2024 by Bob Reif
Very thorough and honest. Even though I’m moving to Grand Blanc I will still use them for any of my automotive needs.
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June 2024 by Melissa Irwin
I was from out of state and my car started having brake problems. Nicole and the team at Monroe auto service took very good care of me and got my car back up and running in no time.
