“Shout out to Frances in customer service. Whenever I go there to return or pickup she is the most pleasant person. Such a joy to be treated kindly. Kohl's take notice of Frances she is a valuable asset!”
9AM - 10PM
44444 Ford Rd, Canton
Mens Clothing
“I was in the market for a specific pan and the store had a good selection. I was also pleased to find a warm and attractive jacket at a very reasonable price. Both experiences will draw me to the store for future needs. Saira was friendly and helpful during checkout.”
“Amber greeted me, told me about the big sale, and was very helpful in helping me find what I needed. I have disabilities and she was very kind. I noticed she also stayed busy when not helping customers. I used to work in retail for years (elsewhere) and she is an asset to Old Navy! Cashier (sorry, forgot her name) was nice, too. I got 3 nice cotton or linen blouses/tops for less than $30 total, incl. tax, which was less than the regular price of the most expensive one!”
“I purchased a pair of shorts for my grandson for graduation from M Den. They were sent by a 3rd party and Amazon. They didn’t fit and they would not allow me to return because it was past 30 days. All I wanted to do was exchange and after two emails and going to 2 stores that were closed, I went to Rally House. The manager from the Canton Store on Michigan Ave was so kind. She looked it up and was able to see that they sell it there. She gave me a gift receipt for the $90 for my grandson to come and purchase whatever he wants. I will be ordering all my sport items from Rally House. It was such a pleasure working with her.
I was in retail working with Disney and we were told the customer is always right. Thank you so very much!”