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October 2023 by Laura Daley
The worst customer service ever!!The notary is never there and her assistant refuses to open the door or answer. The telephone has no idea when she’ll be coming, but there’s a great big sign that up that says notary I went there is three times to get something notarized and she’s never there.Skip this place all together and go to the UPS storeAbsolutely horrible service horrible, horrible customer service and by the way, there’s no notary. The door doesn’t even open on time.When I called and asked if the notary was and they told me yes, twice I got there. He was not there. Somehow she’s out of town on a Monday morning and Friday afternoon and Saturday afternoon. Skip this place all together don’t waste your time I know I won’t ever again.
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April 2023 by Anne Rocks
Rented a mailbox at this place. Mailbox rental here is very affordable. I looked around and Mailbox City has the best price in the area. The guy that was there was very nice and professional
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December 2022 by Paige Saum
The young man working today was very helpful
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December 2022 by L H.
Absolutely horrible customer service. Very rude. When I said that I might leave them because they don't provide a specific service that they advertised as if they're providing it, the woman on the phone said that it doesn't matter to her if I stay or not because they have 200 other customers. I've never had any services treating their customers like that. The service was open and scan packages which I'm paying for. Apparently they don't do that. Please be aware and don't give your money to someone who gives a single damn about you.
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August 2022 by Rafael RV
Great place and Shay was very nice and no problems with the service i required!
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July 2022 by Gerald Looins
My favorite all in one stop shop
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June 2022 by Jimmy Riley
Very convenient location and no wait at all unlike the post office. Nice staff
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June 2022 by James Miller
Don't be late for your appointment or you get a very snotty attitude, pretty unprofessional.
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April 2022 by yvette hall
Ms. Shay was very professional, we dropped in at the last minute with a lot of copying and printing needs, she took care of them all! Thank You!
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January 2022 by Tamika M.
If I could leave zero, I would. I attempted to pickup my mail on 01/18 but they were closed due to the holiday. That is fair and my mistake. I returned, 35 minutes each way btw, to get my mail on 01/19 and 01/20 and both days they were closed. In the interim, I was charged for an additional month of storage. No notice was placed nor was I notified that they would be closed. What iPostal don't tell you is that each time you got to pick up your mail there is a fee. currently it is 3.00. They refused to refund the additional month but I will talk to my bank but after this month, I am done with this rip off!
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December 2021 by Daren Jits
Love this store!! Its a all in one store.
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November 2021 by Joe Klowoski
The young lady behind the counter was so helpful and nice and respectful. Will be back here to ship my packages and get supplies for my projects. Very reasonable prices
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August 2021 by Vanisha Holt
The first time I came to pick up my mail shay was very nice, we didn’t even know each other and I walked out of the store feeling like I made a new friend lol her spirit is very welcoming and her customer service was excellent. As I’m reading other reviews anyone who is experiencing extra charges those chargers are from iPostal NOT Mailbox City! Keep that in mind. Anyways thank you shay and keep up the good work
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August 2021 by Mi Anderson
The young lady that helped me today was very nice and professional. I will be back to ship more items. Very quiet no line at all at this place. I was in and out.Not like the USPS went right in dropped of packages and had to get a label as well. I will be back to get more Goli’s. They have them in stock at this location and I don’t have to wait on them when ordering the Goli’s online.
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July 2021 by So Plush Gang
Shay which is the owner is a very nice young lady. went to pick up my WISH packages and was in and out. Purchased a couple other items while I was there and didn’t have to go to another store to pickup. It’s a wonderful one stop shop. This will be my go to store since I only stay down the street.