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October 2023 by Kevin Hayter
The people at the pharmacy from my experience hasn’t been very good. Soon I’ll be taking my business somewhere else
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August 2023 by BIBA
Horrible service, I was in pain and wanted to Wait for my prescription just a Motrin, vitd and antibacterial. They made me waite one hour and were rude about it too
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March 2023 by S H.
PAY ATTENTION TO THE EXPIRATION DATES EVEN ON THINGS LIKE GATORADE! I purchased a few and they're expired. One was not expired but had huge stringy floaties in it! Tried calling the service desk, and of course it keeps hanging up!
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November 2022 by Ellen Skinner
This pharmacy is the absolute worst. Multiple times they just didn't fill my son's prescriptions rather than call the doctor with a question. Several other times they were "out of stock" and didn't bother to call myself or my son's doctor, they just ignored the medication. In one instance for 15 days (my son's dr had been on vacation and I thought I was waiting on the doctor but actually Kroger just chose not to fill my son's medication for half a month!). Yesterday, another of my family had medication for blood thinners for a life threatening condition and he was told it would take TWO WEEKS to process the medication. TWO WEEKS! This pharmacy is awful and is putting lives at risk! Their license should be revoked!
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September 2021 by Karl R Kramer
Absolutely horrible Pharmacy.
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August 2021 by Christina
I had my prescriptions filled at CVS for years & never had a problem. Then I got new insurance & had to change pharmacies. Chose Kroger & was happy at the nearest one on Whitaker In Ypsi. Transfered all scrips to Canton Center Rd. when I moved 1st week of May & there's been some problem every other time I go: not ready 1 1/2 hrs. after time promised & I have to come back; not ready 3 hrs. after time promised & I have to come back; they don't have enough of the medication & I have to come back. Today my refill was sent to Whitaker Rd. &, surprize!, I'll have to come back. It is very frustrating that they can't get their act together.
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August 2021 by Todd Davis
Waited on hold for nearly 45 minutes being transferred back and forth. Finally decided to hang up and drive in. Can someone in the Pharmacy, anyone in the Pharmacy please answer the phone!
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April 2021 by Elizabeth M.
It's ok! There are plenty of times the shelves are partially empty. Sometimes the staff are nice. Sometimes they are downright unprofessional. Produce selection is so so. There are days you can't find limes or red peppers, but there are days they have every packaged salad and side dish you can imagine. Starbucks is in this location. Be prepared to wait. I don't recommend the bakery. I've stood in line for a significant time and have staff just walk past me. Deli is incredibly slow, but they have a nice selection of meats. You can find good deals if you have a Kroger card!
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January 2021 by Lauren M.
Let me start with the fact I waited outside for 2 HOURS for a grocery pick up. I pulled up just before 7 with a line of about 3 cars waiting to just even get to a pick up spot. Wait for a bit finally got into a spot. About 30 minutes go by and a gentlemen brought out groceries to my car (very nice employee). We were talking and I mentioned how crazy busy it was, by this time there were 7 cars still in the line to get in the spots. He mentioned that the new manager didn't put any of the pick up team members on the schedule that evening so they pulled people from every department including managers and no one was prepared. Poor guy was almost done unloading when I noticed he put something in my trunk I didn't order. He asked what spot number I was and it was the same on the sheet but it was someone else's order. So he apologized and went in and said someone would be out shortly with mine. So I'm waiting as patient as I can be at this point.... another 30 mins go by and I'm getting skeptical that someone might have gotten my groceries just as I almost got someone else's. The lady next to me that was waiting long before I even arrived finally leaves and a new car pulls up they wait 10 mins and get their groceries and leave then I see it happen again. By this time I'm livid it's 8:50, it's been 2 hours since I was here. So I called and told customer service to cancel my order. Wasn't offered any sort of remorse or reasoning for the wait I mentioned to them, they didn't care at all. What a waste of my time, left with no groceries and got pIzza down the road. All in all who ever the new manager is, needs more training or to not be there. I can only imagine how many people received the wrong stuff yesterday. Employees who were working should get a raise or compensated for having to do extra work and deal with that. They did their best. Not coming back to this location again, certainly as long as they have this manager at least. Messy.
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January 2021 by Nicole E.
Done eating our way through Ann Arbor and the vicinity. Every Kroger has to have a different layout, always. Need a map to find stuff since every Kroger layout is different, of course. Lots of silly and fun gossip in the mags while you wait. It all adds up so quick and we didn't even use the bigger cart.
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October 2020 by Betty V.
The Best Kroger around. I live in Detroit and Drive to Canton for the cleanliness the organization the helpfulness etc etc u can find so much more there. Should be a training store for other stores. Especially Dearborn locations
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October 2020 by Nicole Phillips
Transferred a prescription to them but will now be transferring it back to CVS. I doubled checked, with my insurance company, how much the prescription would be, but Kroger is charging me 3x as much and is telling me that they can't do anything because its my insurance. she wouldn't listen to me when I told her that I talked to my insurance and they told me what the price would be. I would have never transfered it otherwise. unfortunately I didn't have a choice because I needed the prescription and i had my kids with me so I couldn't keep trying to get her to understand what I was told before transferring the prescription to them. anyways, the next prescription I get will be sent to meijer or cvs. not dealing with keoger ever again.
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October 2020 by Fatima Younus
My mom waited in line for more than 30 minutes the other day and nobody helped her out. She wasnt able to fill an important medication and we had to get it transferred last minute to CVS instead. It was very frustrating :(
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May 2020 by Eileen
I love this pharmacy because the workers there are super friendly, and I've found the wait time to be short.
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December 2019 by Ron Redfern
This is the best Pharmacy I’ve ever been to. Everyone is nice, especially Nadine. She is always very helpful and pleasant.