Gerber Collision & Glass in Canton, Michigan, is a reputable auto body repair center that provides quality collision repair services backed by a National Lifetime Guarantee. They handle all makes and models and offer free written repair estimates. Customers express satisfaction with the friendly and professional staff, noting that communication is excellent throughout the repair process. Many reviews highlight the team’s commitment to customer care, with reports of staff going above and beyond to ensure a positive experience. For example, after one customer’s vehicle was ready, the manager arranged for a new battery to be delivered and installed at no extra cost, demonstrating their dedication to customer satisfaction. The thoroughness of the appraisal process for insurance claims is also praised, ensuring that customers receive full compensation for damages. Additionally, clients appreciate the cleanliness of their vehicles upon pickup and the helpfulness of the office staff. Overall, Gerber Collision & Glass is recognized for its professionalism, knowledge, and commitment to providing a pleasant experience for all customers.
Will update after job is completed. Only met office staff at this point. A great start!
May 2025
Tracy has been a delight. The other gentleman at the front office has been very pleasant as well. Everyone was friendly each time I called from the time I left. The work on my vehicle looks like nothing ever happened! And I appreciate the vacuum and clean they did in the front half of my car ❤️ I’m very much happy... read full comment
January 2025
They were knowledgeable and on top of communication. After the job was completed they continued to offer support when needed. Great office.