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March 2024 by haley fabry
Employees are very very rude. If you ask questions they just ignore you and ask if you are finished, or will just assume what you want. Horrible service!!
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December 2023 by ameer al-jabiri
I ordered a small strawberry milkshake and wasn’t told the price or given a receipt. When I got home I checked my credit card and I got charged the price of a large!!
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November 2023 by Ndd Ae
They bought reviews, they have fake reviews
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May 2023 by JoeJoe Seesingtons
Everytime we come here the staff isn't helpful and they refuse to refill the ice cream. We asked for 2 flavors and they said they didn't want to open a new box until the morning. So they have the ice cream in the back but don't want to serve their customers because it's inconvenient for them? 2nd time it's happened.. no thanks won't be back
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April 2023 by Heba Ashmawy
I went there at 9:50 PM and the store hours were until 10 Pm, there were some customers inside but the employees closed the doors to not to allow for more people. Please don’t say we close at specific time if you can’t do it!
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September 2022 by Eulenia Bell
I visited this place for the first time today 9-16-22 and now I'm sold!!!
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September 2022 by Elizabeth Eischen
Bummer you can’t go inside to pick out ice cream…just not east with drive thru only ??
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July 2022 by Suzanna Neubecker
We ordered my daughter the “Ice Cream Float Cake” for her birthday. The cake looked like a first grade student made it during recess!! It was half melted, no cherry, no straw and leaning to one side! It was also much, much, much smaller than the picture displayed on their website. I asked if anyone could doctor it up and make it semi presentable (with tears), the “manager” told me I would have to pay extra! He was very rude, unprofessional and had no customer service skills! I WILL NEVER COME INTO THIS STORE AGAIN! I DO NOT RECOMMEND CAKES FROM HERE.
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May 2022 by Adrian Avellaneda
Poor icecream serving. My banana royal DID NOT look like the picture. The enployee said "sorry for your disappointment, maybe next time"
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March 2022 by Windy K.
Me and my family went to this franchise and the two scoops were really one scoop! I have never been to a baskin -robbins with these poor little servings! will not be going back
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March 2022 by Amar Patel
Came here with about 45 minutes before closing to get ice cream and the door was locked. Only drive-thru was available so it was hard to sample flavors and decide what to get.I would not come here again
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March 2022 by Fernando Velasco
The workers were very rude definitely not coming back, I order a Mangonada and the cup was not fill all the way. I also order a ice cream in a cone and the worker broke the cone and still gave it to me that way. Very disappointed
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October 2021 by Ibrahim Mawri
Ordered at drive through something and got something else and they refused to fix order
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September 2021 by Debra Jajuga
It is not open 24 hrs. Was closed at 8:44 p.m. on a Saturday night.
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August 2021 by shyam kumar Sureddi
It’s happened to me twice. Manager was very rude. Probably management should look into this. He gives wicked smile after giving rude answers. Never going to this shop again. Ice cream is good. There are other Baskin Robbins here in canton. Highly not recommended this place.