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July 2024 by Bill Dunn
Very detailed shop they go through the entire car to find any and all items that need repair they communicate all repairs and cost of repair very well. This is the most honest shop I have done business with I just had work done there and will bring my cars back in the future
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July 2024 by Derek Muir
Second time using 2 nd Mile Repair.
A family business who has it all.
Great customer service.
Great follow up service.
Great atmosphere from the second you walk in.
Elijah is very knowledgeable and answered all my questions.
Looking forward to getting my next service here
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July 2024 by Mitchell Cissne
I called for help to many places including GM service centers and no one was able to help me as 2nd Mile Repair did. Elijah was very fluent with my concerns and I would without a doubt recommend this shop to anyone who wants someone passionate about mechanics working on their car.
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July 2024 by Michelle
Outstanding service, communication and professionalism! I’m all about convenience and they delivered! My daughter’s car needed brakes, rotors, AC sensor and oil change. It was a very quick turnaround of 48 hrs from when I dropped it off and when it was ready for pickup. Love the personalized keychain we discovered when we picked it up. Thanks, we’ll be repeat customers for sure.
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July 2024 by Rebecca Jamros
We were on our way to Boyne Mt. when we realized that the brakes on my Subaru needed attention ASAP! Elijah at 2nd Mile Expert Auto Repair in Canadian Lakes, near by Stanwood, MI certainly went the “second mile” in helping us have a successful, stress-free vacation. He supplied a loaner car, a timely, detailed estimate and kept me informed throughout the repair process. When we picked up my car on our way home the new brakes had been installed and we continued on our way with no further issues. Elijah’s kindness, competence and honesty were most appreciated! I highly recommend his service to anyone needing auto repairs. You will be impressed with his integrity, cheerfulness and expertise!
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July 2024 by Mark Moriarty
2nd Mile Repair did another great job diagnosing and repairing my vehicle. They do not just replace parts. They make sure the diagnoses is correct before replacing any parts unneccessarily. Thanks again Elijah and Company!
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July 2024 by kevin sanchez
Brought in my van that is having a high beam and speedometer issue. Elijah was quick to help with diagnosing the issues. Honesty and knowledge is most important to me when it comes to a mechanic and this guy has both. Highly recommended
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July 2024 by Roger Cole
I have had my truck at 2nd Mile Auto twice for oil changes. Great service.
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July 2024 by Diligent Doodler
He runs a really good business
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July 2024 by Danielle Boone
The owner of 2nd Mile Repair, Elijah, was very helpful when my 2013 Hyundai Santa Fe lost power while traveling on US131 June 2024. He was able to fit me in to his schedule right away and suggested a couple of towing companies in the Big Rapids area to get my vehicle to his shop. In addition he had a Toyota Prius available as a loaner. He prepared the paperwork and sent everything to me via text while I was waiting to get my vehicle towed. By the time I arrived everything was all set and I was able to get back on the road to my destination right away. He determined the catalytic converters were fully plugged and needed replacement. This particular issue relates back to a huge class action lawsuit against Hyundai for massive engine failures so I decided it would be necessary to tow the vehicle to my local Hyundai dealership to fix this as well as pursue a claim to Hyundai to cover the cost since it was their failed engines that contributed to the plugged catalytic converters in the first place. Although Elijah did not repair my vehicle because of this particular situation with Hyundai, I was impressed with his customer service. He is a young, knowledgeable, and professional business owner. The shop is on a residential property so it’s a small operation, but well managed. As for the loaner vehicle, I was grateful to have this option because not all repair shops can provide one, but I was surprised that it was a 2010 Toyota Prius with over 274,000 miles! It ran just fine, however. It had a dusty dash and some dirt on the floors, but otherwise a decent and clean vehicle to get by with for the time being. Overall, Elijah was very helpful, responsive, and professional every step of the way. His pricing was also fair and reasonable. Thank you, Elijah.
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July 2024 by Justin Broschk
Absolutely wonderful service. Elijah is very knowledgeable and quick with the fix. I needed my transmission replaced. He was able to order everything and get it done within the week. On tip of that, he had a loaner car that save me money, gas and I didn't need to take any time off of work. He pointed out problems that could arise in the future and said he would be more than happy to help out with the fixes and I will 100000% be going back for all of my needs.
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July 2024 by Christopher Gelow
After my expierence with 2nd mile, I will be returning for all of my vehicles maintenance. From the inital phone call until service was completed I recieved detailed explanations of the repairs in simple to understand language and was able to ask any questions about the process.
Upon picking up my vehicle, I feel more than just a number to a business. Vehicle was cleaner than I left it, as they vacuumed areas technicians were working. They even added a custom keyring [picture] instead of using a standard paper tag to track vehicles. It felt like they cared not only about vehicles, but also the people driving them!
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July 2024 by Chris Liddell
Called for radiator replacement on Monday afternoon. Job was completed Wednesday afternoon. Price was less then quoted. Appreciate the great quick work.
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July 2024 by Jason Howard
Very knowledgeable about hybrids. Does excellent work. As his business name implies, Elijah does go the extra mile. Highly recommended!
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May 2024 by Rob Hamilton
Elijah is exremely knowledgeable, competent, polite, and above all, honest. Highly recommend him if you are looking for reasonably priced hybrid mehanical service.
