United Bank has been serving West Michigan since 1887 as a locally owned and operated institution. It is dedicated to supporting local businesses, families, and the community. Customers report having excellent experiences, noting that staff members are polite, helpful, and willing to explain processes, such as closing on loans. The bank's commitment to personal service allows customers to speak with live representatives easily, avoiding complicated menus. Even clients who have moved far away continue to use United Bank due to the friendly and responsive service. Although some find the website a bit clunky, the chat support is available on weekdays to assist with questions efficiently. Overall, United Bank is recognized for its strong customer service and dedication to meeting financial needs.
Best experience I have ever had with a bank. When we closed on our construction loan, Kara took her time and explained the papers we were signing. And answered all of our questions. Best close I have ever had.
July 2017
This is a great place to do your banking. I love the interest rate you get on your checking!
