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“This place is amazing. They do amazing work ina. Very timely manner. We had a few kinks along the way but in the end they really worked with us on getting my jeep back on the road with NO problems. I 100% recommend real pro auto. Thank you to all you guys at the shop.”
“I contacted them regarding something on my sons Infinity G37 I needed fixed. They took the time to research the codes I had sent them before I even brought in the vehicle. They were very communicative with the estimate, the problem and how long it would take which was only one day. I will definitely be using them again. Throughly impressed. Thank you!”
“In and out the door in less than 15 minutes. No haggling for extra servicesOnly thing the oil techs didn't do was fill the windshield fluid but that's ok.Will be back for sure”
“Stopped in on my way to work and they had it done in under 10 mins. One of the nicest low pressure drove thru oil changes that I have been to in awhile. Would definitely be back again.”
“Love the ladies that work at this location! Friendly, professional and informative. No unnecessary “up-sales.” Just great service.I brought my new (to me) vehicle in for an oil change. They did a complete look over to make sure everything was on the up and up. I really appreciated that!I will keep coming back as long as there are women on staff. They really make the oil change experience a quick and comfortable one! Thank you!”
“So happy I gave them a try!Trust Elizabeth! Elizabeth runs a tight ship! Hearing her work and run the process put my worries to rest.I normally go to Firestone, but I wanted something quick and easy, not to wait 2 hours.I was hesitant because I have heard horror stories about quick lube places.Some of the reviews weren’t that great.But seeing that most of the reviews were 5-stars, I gave them a shot and I am happy I did!I can’t express how impressed I was to see them operated like a well oiled machine. They made sure I was educated on all the stuff they have to offer and the status of my vehicle.Got the 0-20 synthetic oil change and it came with a free car wash for less money than Firestone!They have now replaced Firestone as my go to place as long as they keep Elizabeth… and on that note… give her a raise!”
“I love doing business with this place because you get a quality job at what you came in for: an oil change. They will check lots of other components, but they won't try a pushy upsell for stuff you don't need. Very heads down and focused while they work, and they don't have a lot of gadgets that look good but just add to the price. Family owned for a long time. Will be very happy to keep taking my car there in the future!Service: Oil change”
“Happy with the wash but it didn’t get the top of my back window clean. In fairness though that is usually the case at other wash places as well. Will use again.”
“Just a great experience. I was shocked that the young gentleman there recognized (via credit card) that I was a military vet and applied an additional discount from that. Speedy service, great communication and thorough with their pre and post checks.Service: Oil change”
8AM - 7PM
5969 Kalamazoo Ave SE, Kentwood
Oil Change
“I can't say enough good things about this oil change location. I have come here several times and every time they go above and beyond. They always explain everything thoroughly and offer additional options. Today I came into this location with an odd request of just needing help changing a bulb.... after having gone to approx. 5 different places as I moved out of kentwood nobody would/could help me. However I took the time to drive here they went above and beyond to help me, answer all my questions and also show me several things. They even checked my fluids without my asking! 10 out of 10!!! THANK YOU!!!Service: Electrical”
“Everyone was very friendly, quick, and methodic with their services.I feel very confident about all of the crew being in rhythm and actively going through checklists to make sure they completed the services to the fullest.”
“Always so friendly and quick! I've never had a quicker oil change! Therye always so kind and let me know if I should be keeping an eye on something on my car. I have horrible social anxiety but I never worry about getting my oil changed here because everyone is so kind.”
“The tenant that checked us in was knowledgeable, appreciated that. Speedy service and congenial employees. I specifically asked them to reset my oil light when done and was told it happened, only for it to light up. Otherwise my review would have been a 5star. Sorry boys!”
“The manger, (Ben), goes above and beyond for great Customer service.I have been going to this business for 10 years. And though there were times when service was not good, this location always strives to provide the best solutions and customer service. Thank you!”
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“The staff are friendly and helpful, and they went out of their way to make sure that we were happy with the work they had done and addressed our follow-up concerns quickly.”