“Becky was wonderful to work with. With the many shipping challenges that COVID has seen, Becky worked tirelessly to find a top-notch shipping company and made sure my credenza arrived in a timely fashion. The credenza is beautiful!”
“Excellent experience with this company. We bought a top of the line Sealy Euro firm king mattress and platform. Mike, our salesman, gave us all of the information with no pressure. We love the purchase and appreciated the price guarantee.”
“We had a fantastic experience with Robert as our sales rep. Walked us through various options, very knowledgeable with the product, took our preferences into account. We are looking forward to our mattress being delivered on Monday!”
“Michael Milanowski was extremely helpful and answered all of our questions. He made our experience exceptional. We are so excited about our new living room set. Thank you Michael!”
“Went in to look at some Stressless chairs and we had Tom Host as our salesman. This guy was awesome, he knew EVERYTHING about the product inside and out and he make the buying experience so easy and we got exactly what we were looking for. I really appreciate when a store has people that know their stuff, not pushy at all and very very professional. We will be back again soon! Thank you Design Quest and Tom.”
10AM - 7PM
2984 28th St SE, Grand Rapids“VERY appreciative of the excellent and caring service by Heidi. She gave experienced design advice for my living room and dining room renovation. Heidi has an eye for the best use of space, and incorporating interesting furniture and fabrics. I would not hesitate to recommend Heidi for both sales and design!”
“Needed a chair for an elderly person. We were so lucky to have Darren Williamson help. He was an excellent Sales Ambassador for La-Z-Boy. Very knowledgeable regarding product and just so kind in relating the finer aspects of the chair that we would need. I was like, “SOLD”! We commented upon leaving the store, that it felt good to have someone treat us so nice in such a beautiful store. Thank you for such a quality product and such professional staff.”
10AM - 8PM
3641 28th St SE, Grand Rapids“It's a fun place to shop or just look around. Great gift ideas. I really like their flavored coffee and my daughter likes the Japanese candy and drinks. They also have a great selection of teas and wine. Have fun!”
10AM - 8PM
3640 29th St SE, Kentwood“A month or so ago we contacted Watson’s requesting warranty coverage for what we feel was a premature failure of the cover for our Bullfrog hot tub. We were admittedly starting to get a little frustrated after exchanging several emails and phone calls with seemingly little progress being made (Watson’s kept telling us they were waiting for a decision from the supplier). However earlier this week we were pleasantly surprised to receive a phone call from Watson’s advising us to come in to pick up the replacement cover. And when we did what really surprised me, and very pleasantly so, was to see a statement on the invoice of “Approved cover claim because cover mfr was taking too long.” Now THAT’S what I call absolutely outstanding customer service!! And outstanding customer service seems to be all but impossible to experience nowadays. So I’d just like to thank whoever it is at Watson’s that went above-and-beyond to keep us satisfied with our purchase. They will definitely maintain our future business as a result, and of course we’ll be sharing this very positive experience with our friends as well. Thank you Watson’s!!”
“Couldn't recommend this place enough. Great selection of used furniture at great prices, and the gentleman that helped us was very nice throughout the whole thing. Ended up getting a couch and loveseat set and a coffee table and 2 nightstands all for under 900 dollars. They also loaded up the furniture into my truck for me. I will definitely be back for some other stuff in the near future.”
10AM - 8PM
3125 Lake Eastbrook Blvd SE, Grand Rapids“I love these guys. Emir always makes sure we get what we need and it gets delivered quickly. We've been buying all of our furniture here for 6 years. Tommy was very friendly and eager to help and the delivery guys are the best. Definitely the place to go and the best value.”
10AM - 7PM
3500 28th St SE, Kentwood“My sales person was Doeg Koehn and I couldn't have been more pleased. His knowledge of the products offered was amazing. I would highly recommend him if your in the market for a sleep number bed.”
“This place has a piece of my heart! I always find one of a kind pieces that have become staples in my home. The owner, Kate, goes out of her way to take care of her customers. Do not hesitate to stop in here - I guarantee you won't leave empty handed. :)”
10AM - 6PM
4070 28th St SE, Kentwood“I just received part of my order and it was well worth the wait. I just love my new dresser chest. Also, I got amazing service at the store from Thressa. I will definitely be in for more items soon. :)”
8:30AM - 5PM
5695 Eagle Dr SE, Grand Rapids10AM - 8PM
3772 28th St SE, Grand Rapids“Claire at Bob’s on 28th is super awesome! We had a long/narrow space that we had to work with but still wanted sectional that we could spread out and relax on especially for like snuggling up for movies or binge-watching TV shows. But we also didn’t want something super high end because we have a cat that we’re still working on not scratching furniture. She really listened to all our likes/dislikes of the couches we looked at and considered what we needed and helped us find the perfect sectional and layout. Plus she has a great personality and we enjoyed just chatting it up with her.”
“We worked with David Ipina on the sale of our new couch. He was wonderful, explaining the whole process and all the options. We had to come back twice to complete the sale due to toddler nap time issues, but he was very patient and understanding. Great experience overall! I would certainly work with David again for our next purchase. ??”
7AM - 11PM
3525 28th St SE, Grand Rapids“It's overwhelming! But in a good way! Lots of things to see that I didn't know existed! Laurie, the sales associate, told me people bring coffee to browse. It's definitely a great place to find things at great prices!”
10AM - 7PM
925 28th St SE, Grand Rapids“I've been coming here for yrs, yes my usual guy wasn't there..but another fine young man helped me out..and he did great got me out of there quick..even though I changed my mind a couple of times..and since it was kind of an emergency..I was able to pick up the next day..but it was a little snow flakes on/off.. so they plastic wrapped it for me..which was great..Thanks guys..?????”
“This place is amazing! Absolutely love the selection of throw pillows and fabrics. The throw pillows are made very well with high end fabrics and very affordable. If your looking for one of a kind, unique, throw pillows this is the place. They also have beautiful unique furniture, and home decor.”
“There are some cute items here but most are not my style (I typically like minimalist and modern). The atmosphere in here is a little dusty and slightly irritated my allergies.”
7:30AM - 9PM
1438 28th St SE, Grand Rapids8AM - 10PM
5120 28th St SE, Grand Rapids“I love me some Target. Staff are super friendly, easy-to-find products. Drive-up makes it super easy with my busy job schedule to get the groceries I need. Way easier and better than Meijer's pickup. However, do not get produce with pickup orders - I have gotten dented or moldy produce every single time. ?”
11AM - 7PM
5120 28th St SE, Grand Rapids“Best target I have been to in a while. Everyone there was super nice and the experience was just so good. One worker we met there was David. He was one of the coolest workers I have ever met. Helped to make our experience top tier.”
10AM - 7PM
1958 Breton Rd SE, Grand Rapids“Today I stopped at my local West Elm in Grand Rapids Michigan.I was in a rush shopping to stage a home and had my two year old with me who was just over shopping, plus I’m 6 months pregnant. The store clerks were great! Allowed me to run around quickly and leave things on the counter as I shopped.Betsy was especially helpful as my son squirmed in my arms asking loudly to leave.She was sweet and considerate and allowed me to bring my vehicle up to the store front while she finished wrapping and bagging my new purchases.She brought everything out to my car with a smile on her face.What could’ve been a bad shopping experience turned into a great one thanks to Betsy.Just wanted to make sure the West Elm team heard about her hard-work and dedication to positive customer service.”
“Gaines Target always has the best customer service! The store is always clean and 95% of the time has everything I need, other stores in my area may have 70-80% of the items on my list. As I mentioned before, their customer service is absolutely outstanding! The dollar spot never disappoints ?”