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“We took the whole family to try out mattresses. It was a great experience. We found a new mattress and pillows that we’re excited about, and even more so knowing there’s a 100-day trial period so we can return or exchange for a different type if it doesn’t work out for us for some reason. We love that our mattress isn’t sitting in a warehouse but it will be built specifically for us and delivered in just a few days. Rob was wonderful to work with, very personable and intentional about listening to what we need/want and helping us to find what will be most comfortable. Even our 2 and 3-year-olds were talking about Mr. Rob for the rest of the day. Thank you, Rob! We will definitely recommend Jonathan Stevens to friends and family and we’ll come back if we need any future mattresses!”
“Gregory was really helpful and kind! Really took his time to show us all of the mattresses around the store and gave us the time to chose the best option for us.”
“Got a great deal on the bed I wanted. Staff was great, funny and helpful. Nick helped with my order and did a great job. I will be back for more furniture in the near future :)”
“We had a chair delivered yesterday and wanted to say the delivery guys who brought it up from Chicago, well this was the nicest home delivery we have ever had. Personable, helpful, efficient, really a nice experience. You could tell they really cared.”
11:30AM - 7:30PM
3125 Lake Eastbrook Blvd SE, Grand Rapids
Furniture Stores
“Masubegh was extremely helpful and kind! The store had a good selection to choose from, but we fell in love with the sectional we picked out at first sight (and sit) and look forward to using American Freight again in the future for any other purchases we may need.”
“Second SN bed and we're excited about the upgrade. First bed was 14 years ago and we couldn't be happier about the product quality, sales support and most importantly, our sleep quality, so we are happy to make this further investment. Doug was very helpful in answering our questions and allowing us to make our decisions without being pushy. Much appreciated!”
“Put on my big girl pants and buy a brand new couch for myself. Walked into the Kentwood store and Andy was quick to help me understand the process, which put me at ease. Thanks Andy for your help! I’m in love with piece. You were great! Will definitely be coming back to buy more in the future.”
10AM - 7PM
2984 28th St SE, Grand Rapids
Furniture Stores
“The experience of buying my table was great. The table is beautiful. You can tell the quality is amazing and will last a long time to come. Something that even can be passed down to my children. Truly if you invest in your dining room set, you will get yours money worth.What I didn’t care for was the communication. That is why I wouldn’t give 5 stars. I bought this table back in mid September and had to call several times. Until I someone finally connected me to a manager because no one knew what was going on with the table. I understand things get backordered, or production slows down. But a simple phone call, is decent.I called again the week of thanksgiving and they said it was in and they would need like two days to prepare it.Makes me wonder if I didn’t call would have I had before thanksgiving for our dinner?Like I said, the gentleman who sold it to me Jim, amazing, quality AMAZING.But I’m sorry, this business could use some training in calling customers back just to see where their order is. I don’t have a tracking number online where I can check stuff or anything. So that is very frustrating.I’m in the process of looking for a patio set, I saw the flyer your company sent out about the sale and am at a loss if I want to go through that again if I will have it by the end of the the summer.”
“Just a fun store. I was out shopping and happened upon this store and decided to go in and see what it had. Lots and lots and lots of stuff from everywhere, and everything. It was fun looking. Didn’t buy anything, might the next time.”
“Karen is an absolute dream to work with. Knowledgable, kind, helpful. We did not end up buying our couch here but it wasn't because of Karen's lack of trying. She is an excellent person to hook up with. DQ has beautiful pieces we just weren't able to find the right pieces here this time.”
“We worked with Shannon in purchasing 2 new couches. She was joy to work with. Initially she asked for feedback on our tastes in viewing the furniture in the store. After viewing the space the furniture would be placed in our house, she created some virtual views with the different styles we selected and additionally stopped by Home Depot to get a paint chip of the color of the room to place next to fabrics she selected to match the room. Her professionalism made our experience in purchasing the couches a pleasure.”
10AM - 8PM
3640 29th St SE, Kentwood
Furniture Stores
“Cheryl M. was just great! She helped me pick out outdoor furniture. My order was fairly complicated and included two different cloth patterns for the furniture and several colors on various type pillows. She had great suggestions and ideas and was very patient. My invoice is easy to read and understand, as the full description of each article is printed out. I will definitely ask for her out on my next trip to Watsons!”
“We were looking for chairs for our condominium lobby in the 98 year old former YMCA building in Muskegon. Found these gently used ones at CORT that fit the decor nicely. Andrew Waterman was a great help and I highly recommend them.”
“This place is amazing! Absolutely love the selection of throw pillows and fabrics. The throw pillows are made very well with high end fabrics and very affordable. If your looking for one of a kind, unique, throw pillows this is the place. They also have beautiful unique furniture, and home decor.”
“This place has a piece of my heart! I always find one of a kind pieces that have become staples in my home. The owner, Kate, goes out of her way to take care of her customers. Do not hesitate to stop in here - I guarantee you won't leave empty handed. :)”
“I've been coming here for yrs, yes my usual guy wasn't there..but another fine young man helped me out..and he did great got me out of there quick..even though I changed my mind a couple of times..and since it was kind of an emergency..I was able to pick up the next day..but it was a little snow flakes on/off.. so they plastic wrapped it for me..which was great..Thanks guys..?????”
9:30AM - 9:30PM
3525 28th St SE, Grand Rapids
Furniture Stores
“HomeGoods is great, this one is very large and well organized location. We love that the TJ Maxx is connected, just wish that the lines were shorter during busy times. My wife is a frequent customer of T.J.Maxx and Home Goods, and we both love these locations.”
10AM - 9PM
3772 28th St SE, Grand Rapids
Furniture Stores
“Seamless experience. No pressure at all. Deborah was amazing and I highly recommend you ask for her at the door. I purchased a couch and a dining room set and would definitely go back.”
“We purchased a large oak dining room table for my new home and we absolutely love it, for what it is the price was outstanding and Ashley the sales rep was a great help in helping me select the right table to fit my home decor”
“I love the produce and frozen food selections for my severe food allergies, it's one of the few stores I can shop. Workers and friendly and helpful and store is clean.”
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“Gaines Target always has the best customer service! The store is always clean and 95% of the time has everything I need, other stores in my area may have 70-80% of the items on my list. As I mentioned before, their customer service is absolutely outstanding! The dollar spot never disappoints ?”