8:30AM - 2:30PM
7115 Kalamazoo Ave SE A, Caledonia“Seeing all these bad reviews kind of scared me. I’ve had nothing but good experiences with them maybe it’s Becuz my claim are not that big but I had to file claims two years in a row now and was taken care of pretty quick. I agree the way depreciation works kind of sucks and would be worse if the claim was bigger Becuz you have to wait on that part of the money and a lot of times it’s hard to find someone to do the work for what you got and wait on the other payment but overall I would have to say I’ve only had good experiences with them”
9AM - 5:30PM
11827 Fulton St E, Lowell“Best Service around. The staff are extremly helpful pay attention to every detail. Thank you, Brielle Stoltzfus, Sue Simmonds, Laurie Fey, Kathy Shema, Suzanne Deeren & Deborah Wilks for the follow up call !!!”
“Vito Barone was very efficient and professional! I appreciate you getting me the lowest rate possible for the best coverage thank you so much for all your help!!!”
8AM - 4:30PM
2401 E Paris Ave SE East, Grand Rapids“Joe from Auto Owners was the best claims adjuster I have ever worked with. He made the whole communication, procedural and payment process super smooth as job progressed. Customer Service is obviously a top concern for AO Insurance and I will always have them as my insurer. Thanks again Joe! Top notch job.”
“We’ve been with Jayson for many years for both home and autos. Over the years the two things I really like are 1) he provides the best quote & best rates and 2) I feel like he is a phone call or e-mail away when we have needed him which I consider extremely important. I highly recommend!”
8:30AM - 5:30PM
2560 E Paris Ave SE, Grand Rapids“AAA pulled through and I was able to get International Drivers Licenses. Member representative Daevon Pettas was patient and amazing. Staying past closing to get everything done for me so I could travel the next day! Above and beyond customer service!”
9AM - 5PM
6886 Cascade Road SE, Grand Rapids“Chris is the best! He makes me feel like I am important, not just "new business." He went above and beyond when I needed to get some unusual insurance (builder's risk policy) in November **** that I needed ASAP, and Chris made it happen! THANK YOU.”
“Best place to go to in town! Linda the lady that works at the office knows her job well. She gets me in and out fast with great price insurance. I will only go to this location.”
“I just had to take a moment to express my gratitude for being a part of the incredible VanDuren Insurance Agency community. Over the years, I have been blown away by the kindness, helpfulness, and accommodation provided by everyone there. You have all truly inspired me to continue my journey with you. Thank you so much for being such an amazing group of people!”