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August 2024 by Tim Fekete
20 minutes to fuel my truck? These pumps are not functioning when I guy can literally count along with the pump as it fuels. Replace your pumps. There are only 4 pumps here. Shouldn’t matter if the other pumps are in use for it to be this painfully slow.
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June 2024 by Shane
I would avoid here. For 15 years I shopped daily, then they got a new Manager and she's old, grumpy and likes to bellyache. If you're someone she dislikes then life becomes Hell...
I've stopped shoplifters, made tobacco and lottery purchases weekly. And was close friends with the workers which the Granny manager disliked...
Next thing I knew I'm being told I can't play lottery in store, have to be in and out and would be there 5 minutes but accused of 45.
She finally started trashing me while 100 other customers did the exact same things without incident. Wanted me to come in "and talk" which I already knew would end badly. Next thing I knew I'm told don't return.
It's sad when the employees stand up for customers being wronged but the manager can Ban you because she dislikes you.
She also overworks her people, makes schedule adjustments with under 24hr notice and sits in her office all day not lifting a finger to help them...
Probably spent over 7k a year in that store and now because of one person my business goes elsewhere. I would just pick a different gas station to shop at.
*EDITED* 06/04/2024
Guessing you guys just give automated responses and don't truly follow up. If it's a way for people to think you look into matters then you're failing...
I legit had no idea I even got a "response" until a former employee told me. One who ironic enough left because of treatment by the manager Cassie.
In my years going there I've noticed with recent management the turnover rate is the highest it's ever been! And I knew last 4 managers.
Went daily with no issues making purchases, recommending the business and even stopping shop lifting.
But I know no longer visit during the day shift when she's around.
She treats employees horrible, barely chips in help. And only started having issues with me because of my friendship with people working there.
Who I'm friends with is my business, but it turned into a culture of talking about me behind my back and trashing customers she did not like. Basically jealousy. It's not a talk show! It's a business....
The last thing I was told was I needed to come in for a meeting with her ?
And I'm not her employee, she can boss her people but not a customer. So I said no and she told me i wasn't allowed there on her schedule basically.
She isn't the owner and I broke no laws.
He main thing she criticized me for was taking losing second chance tickets to play free games online from the trash bin destined for the landfill....
I'll also add it's something legit 100 other people do in town and the state of Michigan. It's not stealing....
But because I was friends with employees who she already treats poorly I was being punished for the dumbest things.
I was even told once I can "Play lottery and lick numbers for daily 3/4 but I have to take my slips outside and fill them out elsewhere then return.
And seriously?? I'm spending money on Lottery like a thousand other customers do.
But she's got a poor attitude, always grumpy, always sitting in her office next to a space heater and making others do EVERYTHING then wondering why no joke people last under 30 days and find new jobs.
The ones there still love shell and the job in general while having bills to pay so they tolerate her being mean to everyone.
And once again I've never wrote a review! Or complaint in life. This is a first.
But for me writing and getting a distasteful response and hearing nothing else is very heartbreaking.
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May 2024 by Sara Ostrander
Never go to this place! I Paid with a 20$ total was 15 something never gave me my change. I asked for it and my receipt and she gave me such a hassle. She said a receipt must be asked by the customer. Horrible attitude saying she didn’t owe me nothing. And proceeded to tell me, she only worked three days a week there. Micki is her name. (Probably spelled it wrong) just an fyi stop soaking yourself in that horrible perfume smells like a funeral home.
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February 2024 by Art Vanderhoef
Easy to get in and out
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October 2023 by Ruth Rayburn
Gas price was good. Hard to navigate the line to get gas, not much room.
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July 2023 by pattycakesss79
Rewards card never works at the pump.. app useless no back up option to use. Alternate id only works inside..
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July 2023 by Admiral Marciniak
Gas prices still too high
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June 2023 by Ginawina Finley
Excellent Customer Service
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May 2023 by Keith D.
The woman working there taking the trash out sure doesn't seem to like the job. "Why don't people take their trash out at home?" Was that directed at me for two small wrappers in the trash can? Should I toss the trash on the ground, instead. Wow. 4:50PM, May 14th.
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February 2023 by Tiffany
The smell of this store assults your nostrils... they are higher priced than all the other gas stations. I avoid shopping here at all cost...
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June 2022 by Alexander Wizner
Good place to get gas and food.
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October 2021 by Leeanne williams
Would be great if they would stock the paper towel at the windshield cleaning stations
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January 2020 by Shannon R
Great place to stop for gas! It is usually a few cents higher than elsewhere in town, but you save a lot more than that if you are a rewards member. They have a great variety of snacks and drinks inside. Staff are usually friendly! Store is always clean and well maintained.
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December 2018 by Zach Grover
My wife and I stopped there on our way to the UP and the woman with the tattoos behind the counter was really rude to us. There were 5 or 6 people around the counter hanging out too which was weird.
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August 2018 by Russell Fairfield
Good customer service
