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September 2023 by Craig Ward
The store is always clean, bright and the staff are professional, Kyle today carried the replacement marine battery to my car. I appreciated the extra service. Keep up the great work Byron Center Autozone!
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July 2023 by Leslie Ter Haar
Great experience. Customer service was amazing. I went in to buy headlights and Jordan helped me find the right ones and also helped install them.
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June 2023 by Yuuka Hīragi
I went in for new brake lights and they were super helpful! The person who helped me out was Jordon (I believe that was his name) and he was so kind! He even offered to help replace the brake light for me. This place really does go above and beyond for customer service. Would definitely return!
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April 2023 by Josh Van Dyke
This store is great. The manager Michelle is very helpful
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April 2023 by Neal Halverson
Very helpful staff.
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November 2022 by Jeremy Hilty
I do not like to leave negative reviews, but my service today was so poor that I feel I must. I was the only customer in the store. There were five people behind the counter. Not one of them would come out from behind the counter to assist me in finding the battery or windshield wipers that I needed. I did purchase the battery, but not the wipers. This is not customer service, and I will never be back.
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July 2022 by Casey Jankoska
This store is wonderful and so helpful. The store manager Michelle is amazing!
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June 2022 by Chase
Terrible customer service, when we walked in looking for rain guards for a 2019 kia forte, and when we went to ask where they were he said nothing and just pointed without us even asking him a question and we asked, because apparently he can read minds, and he just pointed in, when what I'm guessing is the 2nd shift manager said something and he showed us where they were, proceeded to look, not having what I needed so we went to see if it was something we could order, so we ordered them, he clearly wasn't listening when we specified what we needed and ordered the wrong year of rain guards for my vehicle and had to return them, will continue to order elsewhere and go elsewhere for my car needs as this isn't the first time this store has given me the wrong parts, I've even been given used parts! Terrible store would not recommend!
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March 2022 by Yorgi Vonstrous
I was in this location on two separate locations once was to have a battery tested. I was told the battery was good just low on charge so I took it to a separate place because I had changed the battery for 3 days and it wouldn't charge. After that I took the battery to O'Reilly's and I was told the battery had a few dead cells. Don't go to this location if you need help.
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January 2022 by Connie Staranowicz
I’ve been to this location two times and each time they act like they don’t have an idea on how to help asked for help replacing a turning signal on my vehicle and the one said she had no idea and the old man in there said it was too difficult they had to tear the bumper and every thing off. I know that’s not true but they just do to assist anyone. My suggestion hire people willing to help the customers!
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January 2022 by Jamie Sadler
Great customer service. Will buy from them again because they fixed a situation that I asked them to fix.
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December 2021 by Crystal Peabody
Auto Zone is always great. They are friendly, helpful, and have what I need when I go there.
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November 2021 by Mary R
Michelle is always very helpful and gives the right stuff the first time. Always makes sure she offered everything I need to finish the job I'm doing correctly. She is always nice and her sense of humor is a refreshing change from being treated like I'm just another customer! Adam helped install wipers and even showed me so I could do them next time. Thanks guys!!
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November 2021 by Steven K
Adam was extremely helpful there. He showed my fiancé and I without hesitation which wiper blades to buy for our car. In and out fast and great experience/results. Good kept store too.
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November 2021 by Dianna Garrison
We were in a campground and needed an alternator for our F-350 diesel truck. Through their help we were able to secure a new alternator and a man in the campground was able to change the alternator. Thanks AutoZone for your help.
