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March 2024 by Desiree Mcallister
Everything I deposit money I gotta go through hoops fir the bank to find it
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September 2022 by Zophael Ray
Absolutely terrible. Stopped at this bank to cash a payroll check issued from Huntington as it was closer than my credit union. They wanted to charge a $10 fee and then told me without more forms of ID (had a federal enhanced ID) they couldn’t do anything. Then the clerk told me in a condescending tone I could try a liquor store. I told her I would just be going to my credit union. Had zero issues there.
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September 2022 by Tammy Ray
This branch is slow and not helpful in any way they dont value their customers would not recommend using them as a financial instution
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August 2022 by Danielle Marie
Tried to open a checking account and was told they would be right with me, 20 minutes later I walked out and went to chase. I guess they don't want customers
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July 2022 by LaShunda Chapman
Inconsistent with their policies at this location they should close this location the staff are incompetent and unprofessional
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July 2022 by Sharon Kelley
Terrible!!!
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July 2022 by gurpreet singh
Employees are super slow
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July 2022 by LC007
Inconsistent with their policies at this location they should close this location the staff are incompetent and unprofessional
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June 2022 by Tony Jones
Very slow service..had to wait almost a half hour for service..only 2 workers there besides the bank manager..... one guy that was standing behind me waited for service for about 15 minutes ..them stated loudly before walking out the door ..this bank is going to hell!!! ..very slow service here
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May 2022 by E. M.
I want to be specific… The branch manager Bobbie was helpful and got my issue taken care of.. Thank you! However, it was only after she had to hurry and end her conference call. Go and ask why her staff was not up front and making themselves available and helpful. Its one thing to be under staffed, but it is another to actually have the staff and it still seem as if you are a one man crew. SMH.
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March 2022 by chris bowman
Fast & friendly bankers with great customer service!
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March 2022 by Keely Lackney
My boyfriend tried depositing money into our account and it not only took my debit card but it also took the money. When i tried calling the branch they said the new atm doesnt keep the cards and it didnt take the money so i will also be getting a overdraft fee on top of missing card and no explanation about where my money is. Definitely 100% will be switching banks!
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November 2021 by Tammy Macshara
I have been with them about a year and when I had questions they answered them fast they are friendly and helpful severe
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November 2021 by Dakota M.
Everyone I talked to talked to me so disrespectful and was a a**hole so and I was being respectful because I didn't know what I was doing and then there like NO! YOU CANT DO THIS! I'm like damn alright
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October 2021 by 1suvgirl
I opened my account here and she was very nice. Her name is mrs. Motley. There are a few tellers that are really nice but one I don't care for. I've been here about six months. If its hard to go through the drive thru, I just got to the hill rd location. There are some really nice tellers there as well.
