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September 2024 by Thomas Gilchrist
Very helpful to a couple stuck with a broken pickup need to haul our 5th wheel. Offered to come move out trailer for us. Got the truck right in and repaired as soon as he could. Price was reasonable. Service and his experience was excellent.
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May 2023 by subjectedge
I offered to supply hard-to-find parts for an old project car. I offered to negotiate and allow them to cut out the old parts. I offered to send him the parts numbers to confirm compatibility. Shop owner screamed at me for offering this, because quote "he wouldn't be able to warranty the work if he can't supply the parts"its a project car my guyjust wanted to pay you for your work, but clearly you're in the business of marking up parts
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September 2021 by David Pierce
This guy here is terrific, we were the classic family up north on vacation with a vehicle breakdown at 3pm on Friday afternoon. He graciously dropped everything he was doing and got our vehicle in his shop and started working immediately to get us back on the road. He even had to make a trip up to Traverse City to get the parts. His shop is clean and he's very knowledgeable. The price he charged was a better price than I would have got for scheduled work around my house in Lansing area.
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September 2021 by Erica Kauffman
Amazing quick service! In a bind on a Friday afternoon and owner took us in and got us out within 2 hours.
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September 2021 by Lona Bickel
Owner was very friendly and professional. He is knowledgeable and fair. I will definitely be taking my car back to him in the future if/when needed and I would highly recommend him. Thank you!
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August 2021 by Nick Rademacher
Hauled our camper up to the Traverse City KOA for the weekend and experienced some shuttering from my truck on the way up. Arrived at the campground shortly before 5 on Friday and quickly found out that Mike and MPS Automotive was the only place open the next day. So at 10 to 5 I called and was able to tell Mike the issues I was having and he told me to bring it in first thing Saturday morning and he would squeeze me in. With only one vehicle with us, Mike was kind enough to drive me back to the campground and then was able to come pick me up again just 2.5 hours later after he was able to diagnose and repair the luckily quick fix. Can’t stress enough how truly genuine and helpful was. Would definitely recommend to anyone in the area!Service: Check engine light diagnostic
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August 2021 by Caleb Salo
Mike was very knowledgeable and able to get my Ram truck back on the road quickly! He found the electrical problem with a sensor that multiple other mechanics couldn't find, HIGHLY recommend MPS Auto to anyone needing something fixed! Thanks again!Services: Auto engine tuning
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August 2021 by Maggie Youngblood
Mike was quick to answer the phone. Very professional as well as courteous.
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June 2021 by Jessica Wiggins
Last year we took our convertible in to have it looked at for what we suspected to be catalytic converter issue, car was “repaired” and after picking it up it had started having new issues within the first 24 hours. Mike had us pay out of pocket to have the vehicle brought back to him. After further “repairs” we picked our car up, but yet again lights came on the day we got it back and the next day broke down AGAIN. We paid a second time to have the car towed to Mike & since it was fall and he had other projects he agreed to store the car at no cost and finish the repairs in the spring. After calling for nearly 2 months asking when the car will be finished, he tries to charge us an additional $700 to the nearly $1,900 we have already paid him. He then says he made a mistake on a part and will drop the cost of labor, therefore charging us $587. After driving the car roughly 25 miles into Traverse City, our battery light comes on so we stop at AutoZone to have the car code checked and find the alternator is now faulty, although there was never an issue with it when it was first brought in and after it had been in his care throughout the winter. I HIGHLY DO NOT RECOMMEND MIKE OR MPS AUTOMOTIVE FOR ANY AUTO REPAIRS.
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June 2021 by Jessica Lynn Crampton
Last year we took our convertible in to have it looked at for what we suspected to be catalytic converter issue, car was “repaired” and after picking it up it had started having new issues within the first 24 hours. Mike had us pay out of pocket to have the vehicle brought back to him. After further “repairs” we picked our car up, but yet again lights came on the day we got it back and the next day broke down AGAIN. We paid a second time to have the car towed to Mike & since
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June 2021 by Hanz Grubet
This turd sucks, worst service and worst mechanic ever
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March 2021 by Kevin Molenkamp
Totally awesome ?! The Owner has what it takes. U just have that feeling. FOOD! Great, Large portions.
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November 2020 by Tyson Roush
Travis is a great tech
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September 2020 by Lillyen
Great customer service, my oil change was a good price and they also did additional things for free, like my windshield wiper fluid and checked my tire pressures.
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March 2020 by Megan I.
Mike is trustworthy, through and incredibly knowledgeable. He will present you with honest and accurate solutions meaning your vehicle is fixed correctly the first time! As a woman, I have never been price gouged or misled by a false diagnostic claiming my car had additonal problems. I have always left feeling educated and confident that my car is being maintained by THE BEST!
