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July 2024 by Erik Wright
Always availabe and extremely helpful
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June 2024 by Douglas White
May 3, 2018 after paying for towing on my auto policy’s for 25 years, I turned in a $450 towing bill that was rejected. My vehicle was stranded at a dealership 6 weeks with no available parts. I had it towed to another shop for repair - resulting in me putting the kabosh to Joe Jilek State Farm. Might as well change the name to Allstate - the rejected claims column looks about the same.
Happy anniversary Joe - 6 years has gone by - now - for the privilege of quoting my insurance needs, that $450 towing bill will now cost you $1200.
Have a nice day - Doug
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November 2023 by Hannah Payeur
I love that there is always someone who answers the phone & is very helpful every time. Karen always goes an extra step as well as the other staff! Would recommend 10/10!
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October 2023 by Denise Carlisle
I absolutely love that a person answers my call. Sandy and Karen go the extra step and make sure my insurance questions are handled properly, or connected to an agent that quickly gets the answers.12 years of continuous partnership with Joe Jilek, and State Farm. Couldn't be happier.
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October 2023 by Dan Kuhens
Perfect service. Everyone is friendly and it's local and convenient
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September 2023 by Tammy White
After the time consuming inconvenience of dealing with online insurance, I decided to go local. I investigated local agencies and this office had good reviews. I took a chance and called them. They were everything I hoped for. Linda was patient and helpful. I love having a human to deal with and it only takes one quick phone call. Highly recommend.
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September 2023 by Marge Cornwell
Joe’s agency has always come through for us. We have had our insurance here for many years. The office is always there to help and Karen is especially knowledgeable and always professional.
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September 2023 by Tobin Keen
Very friendly and helpful staff
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September 2023 by Beth Cloud
the office staff are very helpful with claims and insurance services
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August 2023 by Charles D.
I have been with Joe as a client. For many years now and have been very pleased with the services they offer With the various changes in my life throughout the years from life insurance to auto and home insurance Joe and his staff have been first class. As of late I have worked with Sandy one of the specialists in the office. She has walked me through questions and issues with billing and changes to fit my needs. I would highly recommend Joe Jilik State Farm Insurance in Buchanan Mi. for your insurance needs from Life, auto and home insurance. Keep up the good work and Thank you for all you have done.
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August 2023 by Amy Snodgrass
Very friendly staff. Always willing to help and answer questions.
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August 2023 by Sue Shaver
Most exciting at the agency Dexter meets me at the door,walks me to the desk,let's me hug and kiss him,at my will I just love him,oh yes,the ladies are a big help also,Dexter can't type when you see Joe he says hello too they care for my needs very well come visit the place soon
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August 2023 by D C
I purchased Life Insurance from Joe. Only a positive experience with the best rates I found. I highly recommend.
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August 2023 by Karen Pratt
I am so pleased to say that I have worked at Joe Jilek’s office for 15 years. I have had wonderful service for my auto, home and life insurance. There is a committed hard working team at Joe’s office!
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August 2023 by Stephanie Fain
These guys are always looking out for me.. always willing to work with me and super friendly! Thanks Joe Jilek