-
June 2024 by Tammy Hall
Horrible and unsafe. Always look at your prescription or ask the Dr. What is being prescribed and compare to the medication they give you. They gave my 8 year old Grandson the wrong medication. Will not be back.
-
June 2024 by Shane Harby
Bought a 50$ gift card from here which was dysfunctional and didn't work and they still won't refund me my money. Bunch of thieves!!!
-
June 2024 by Gary Whitman
The pharmacist is a racist. Unless your in her nationality. I realize my Rx is a "controled" substance. Duh!
That's way a doctor must write a Rx. And he/office called in the Rx with appreciate protocols. NOPE, still wants to speak to doctor. And she give a excuse" the insurance..."
Even when I told her ill pay out of pocket, and our Surgeon approval.
Simply a racist. Everytime I get any Rx. 2.2 stars....go somewhere else. Close this store fire this Pharmacist, file a complaint with State regulatory agency that licenses her. AND contact American Civil liberty union ( ACLU )
-
May 2024 by Elizabeth Napier
Good luck if you send your prescriptions here. They are absolutely incompetent. I will never go back. I usually go elsewhere, but had a great experience at the Monroe Walgreens pharmacy so I thought this location at West/Telegraph would be convenient and on my way home. A while back, I had stopped in to get some prescriptions filled after a surgery. They asked if we wanted to wait or come back, and said they would be ready in an hour if we had other errands to run. We opted to come back and pick them up in an hour since I was groggy from surgery. It took us closer to two to three hours to return, and when we arrived, the prescriptions were still not ready. Even worse, they told us we would have to wait until tomorrow to get them. No explanation given when we’re told they were supposed to be ready two hours ago. I threw a little fit and got them to fill them, while we waited another 45 minutes to get them. I decided then I would not go back there.
Until today. I got a call from a woman who worked there while I was at work. She was in a conversation with someone else when I answered the phone, and sounded like she was giggling through our conversation, but whatever. She said they had my recurring prescription there waiting for me and asked if I still wanted it. I had planned to order it through the mail order program to save a few dollars, but figured if they already had it there for me, I could just hop in and grab it and be out in 5 minutes. Should not have to deal with the problems I had last time since it is already filled, and I’ll do the mail order next time. So I told her, sure, I can come and pick it up today and confirmed the location. I asked what time they closed, and she said 9:00, so I said I would stop on my way home from work today. She confirmed again before I hung up that I would be in before 9:00 today to pick it up, and I said absolutely.
Got there around 6:30. No one waiting in the store. 2 people in the drive through. As I’m waiting for them, I overhear one of the guys working behind the counter talking to someone about their prescriptions and he could not pronounce their medications. How do you become a pharmacist and not learn how to pronounce medication names, or at least be able to read well enough to sound them out? But I digress. A few minutes later, a woman asked my birthdate and name and looks me up. She says, they do not have anything for me, and asks what am I expecting. I tell her, and she says, “oh it has been over ten days, we put that back. We would have to reopen it for you and get it again”. I said, impossible, someone literally just called me from there a few hours ago and said it was ready and I told her I would be there today before 9. After a little back and forth told them to just cancel it and I will go elsewhere where the employees are actually competent.
-
April 2024 by Rick Kennedy
Didn't go there
-
March 2024 by Candi Golden
People need their drugs to breathe and live, start taking you job serious Walgreens!!!! I was recently forced to use Walgreens by my insurance company, it has been nothing but a horrible experience. I used my small in town pharmacy for 30 years without issues. I've been using these clowns for 3 weeks and have had numerous issues with my prescriptions, usually I get a text for days saying theyre waiting for my prescription to come in, since I've gone down there in person twice now and they've "found it on the shelf" I have lost all trust in their ability. Letting people suffer because your lazy is criminal
-
January 2024 by Janis Hobson
Worst customer service EVER. Two days after I called in a prescription they said it would be ready the next day. When I went to pick it up they said it was out of stock and they could not telle when they would get it. Stood on line for over 20 minutes for nothing. Either this store is grossly understaffed or they just plain do not care.
-
October 2023 by Larry Smith
I’ve used Walgreens on and off for 30 plus years. This one near my home is horrible. Theirs an Arabic pharmacist who thinks she knows more than my doctor. ALWAYS AND I MEAN ALWAYS has some issue filling scripts for me. Like she gets a kick out of her little power trip. She needs to be fired for simply how she treats her customers. Listen some people need their meds and not everyone is selling them on the corner or whatever you think . Someone please send her a husband or wife to get her to settle down.
-
September 2023 by Joe M.
!@!@!@!@! AVOID !@!@!@!@ THIS location if you have legit pain prescriptions!!!!!!!! They did everything but fingerprint and put me in a jail cell. They even documented my file so I can't go to any Walgreens. Plus my insurance uses Walgreens... I'm waiting for a cancer diagnosis and have legit prescriptions. These [expletive] pharmacy even reported my Oncologist. Why you might ask? Strike 1: two prescriptions for pain meds (have cancer pain!!!) Strike 2: filling prescription near where I work Strike 3: prescription is too close to prior prescription- just filled a small one to see if they worked and now have a regular prescription. They hassled me, and my oncologist. Thank you for stopping me from feeling better and feeling like a drug addict.
-
September 2023 by David D.
Do not use this pharmacy. Many Walgreens are good, this one is definitely not. The pharmacist is terrible! She has no idea what she is doing, she thinks she is your Dr. And will hold up your script with a total disregard for your time. Plus when they claim your script is ready....we'll it's not but if you wait 20 min maybe it will be...totally unprofessional and I hope that someone reads this and can fire her for the way things are run there!
-
August 2023 by Brandy Barron
Store and parking lot is clean! I was greeted when I walked in.
-
July 2023 by Kaysey Daly
Brian Carter and Isabella was awesome his customer service was absolutely fantastic ?
-
July 2023 by Colin Trojanowski
this employee was racist and kick us out because we were african american
-
July 2023 by S. Michael Stamper
Good service, great smiles!
-
July 2023 by jonathan dejesus
The Worst pharmacy I've experienced.
