-
October 2024 by Georgia Starr
Do not go here if you want to spend all your money with no diagnosis. I took my boston terrier here for breathing problems. I was given a quote of $400 for bloodwork and x rays plus medication. The veterinarian I was dealing with at the time kept bringing up everything else even though BOAS was mentioned by me and her and that clearly was the problem, Yet almost $600 dollars later she sent me and my dog home with medication for seizures and one for throwing up when that was never even brought up. I googled the meds AFTER she called me later that night to inform me my dog was going to die that night!! I have everything to back this up. Thank god I went to a different vet 2 weeks later and happy to say she had BOAS surgery and doing well now! The price for SURGERY was $750. Yale is a rip off and only cares about money.
-
October 2024 by Samantha Harrington
Couldn't fix my cat's problem so euthanized him. Rude about payment. Not very friendly staff either. Did remove office call price.
-
August 2024 by Kris Gerrick
Been going here for years....
-
July 2024 by Emily Joles
They are always so kind, caring, quick, and attentive when we take our animals here. They also have extended hours that are helpful to get appointments to accommodate early morning and early evening preferences, or even appointments on the weekends.
-
July 2024 by Debi Burleson
Dr. Andrea Nordrum was the only reason we took our fur babies to Yale.
-
April 2024 by corey barnes
Well… I guess I will be adding to the trend of one star reviews in recent months. We have been coming here for a few years with both of our dogs. Anything routine seems to go OK. Anything outside of what an average vet tech can handle is a different story. My wife is currently at the vet for our dogs thyroid condition (the reason for the visit). after driving a half hour one way she finds out the test cannot be performed because the lady who sets up the appointments is not educated to let us know that the dog had to fast for 4 to 6 hours before bloodwork. (literally, the “vets” own words are that they are not trained to know that while taking appointments) We were treated as if it was our fault. You mean to tell me that the vet doesn’t have a duty to look over a file for what an animal is coming in for ahead of time and possibly make phone calls if Necessary. Also, this place seems notorious for dismissing genuine concerns and blaming it on textbook conditions. After several visits my wife requested they test her thyroid and of course the number were off. The thyroid medication seemed to be solving many of our dogs problems, including flank alopecia, and energy levels. Her coat was back to normal in a short period of time. They were always quick to dismiss it as normal and tell us there is nothing that can be done about it. They still sold us on her shots today and had to pay for an exam. Of course nobody works for free, but when you’ve blatantly wasted our time you’d think they would’ve offered up a resolution or discount. My wife didn’t have the heart to tell them to pound sand on the yearly shots but I wouldn’t have given them a penny above the exam fee. Time to find a new vet I suppose, this sucks.
-
April 2024 by Steve Burson
Prices way too high.
-
April 2024 by Katherine Sova-Fasbender
Loving caring vet! Always helpful
-
April 2024 by Debra Kavalesky
The staff was amazing and it was extremely clean
-
April 2024 by Kimberly Alderson
My dog, Layla, received compassionate care from Dr. Provci and her staff.
-
January 2024 by John Jones
Always treat our pets like family.
-
December 2023 by Scott Kolesar
Personally, my wife and I really like this Vet. They are always nice and don't try to push any unwanted things on you
-
December 2023 by Rod j W.D.
Dr. said my dog had a Seizure and have Arthritis in his hips.and gave him something for his pain for a month..he's been perfect since that day...so glad they accepted us for a visit...thanks too the Yale veterinary hospital....was very happy they helped us out...
-
November 2023 by Tristin Thorpe
On September 26th 2023 I had an appointment with Dr. Mirella Magri concerning my cat Smokey (male cat) urinating everywhere outside of the litter box, which was super unnormal behavior. Smokey was then diagnosed with a UTI and given baytril. They weren't able to get a urinary sample, Dr. Mirella Magri showed no concern regarding not being able to get one from Smokey and prompt me for a checkup in 2 weeks sending me home. I wasn't able to make it to the appointment on Tuesday October 10th so I moved it to October 12th. I arrived to see Dr. Mirella Magri once again. This time they were able to get a urinary test on Smokey. When Dr. Mirella Magri entered the room I heard someone in the back say “change the cat food.” Dr. Mirella Magri said Smokey had crystals she seemed to get annoyed and impatient when I kept on asking questions. I asked how blocked he was? how many crystals there was? Which Dr. Mirella Margri didn't seem to be able to give me any answers. Dr. Mirella then had her hand flat in a chopping motion were animals get examined made a straight line up the table and said “it is a clear line! I can't tell you what to do I'm only here to give you options. You can bring him to Wilson's talk to them about getting the surgery or you could buy the food and medication and take him home and see if he gets better." I was very aggravated but I was more upset at the possibility of having to put my cat down so I didn't challenge the doctor when she made me feel dumb for crying and like she just wanted to get the appointment over with. Since she suggested food and medication I thought that possibly I could make Smokey better so I opted in that option. I was never offered pain medication so the next day I went to work with my cat heavily on my mind I called two doctors within Port Huron and Lexington area. In hopes someone could give me answers that Dr. Mirella seem to not to be able to. The vet at Lexington Veterinary was in surgery but was nice enough to answer the staffs questions I had asked and had them call me back. He stated “your cat should be fine because no respectable vet would send you home with food and medication if he was completely blocked.” It gave me a little bit of hope. On my way home on October 13th I stopped at the Yale vet and asked for wet food with possibility of pain medication. They said they had a wait to talk to the vet since she was on lunch. I returned home to my cat looking like he was in so much pain I felt his bladder which was hard and he hissed at me which was unusual. I packed him up and headed to Wilson's. On my way there I got a call from the veterinarian who is on duty October 13th, she informed me that my best bet would to go to Wilson and not get pain medication because of how many crystals and blockage that my cat had. why didn't I get asked to come back within 24 hours or have them keep my cat overnight? Why didn't a MALE cat who is more prone to getting crystals just get sent home with Baytril with no concern that they couldn't get a urinary sample from didn't raise any red flags?
How can a veterinarian be so heartless?
That was 17 days that my cat wasn't treated properly that if he was he could have had a fighting chance. This wasn't just a cat this was family. I feel like I let Smokey down because I could have brought him to Memphis veterinary clinic where he got neutered, I feel like he would have had a better fighting chance. Yale Veterinary Hospital let my cat down in the hands of
Dr. Mirella Magri
People will know Smokey's story and will know what happened here because no one should have to go to the vet get misdiagnosed then be treated poorly at the second check up when crying about the news or have to hold their fur child in their hands telling them how much of a good boy they are while they get put down.
To my dearest Smokey; if love could have saved you, you would have lived forever.
-
November 2023 by Amber McCauley
Came here last minute as I couldn’t get into my regular vet is seen dr. Margi and it was a emergency it will be the last time super impersonal all about money….was told AFTER the visit that she was going to prescribe my pet medication then recommended I take my pet to Wilson’s. Because dr margi did it know what was going on which is kind of her job after the testing she perfor And couldn’t answer questions that were extensive…..Wasting my time. My pet is fine and did not need the emergency thankfully. I would not trust dr margi to care for my pet again….scam. 400 dollar vet visit for minimal testing would have been half that at my vet….but beggers can’t be choosers I will say that. Would not recommend. I see this is a pattern based on other reviews for dr Margie…. My advice is to answer questions and show compassion and patience we are pet owners I know my dog was not cheap so him being 3 months old and sick was very scary. I only want the best for him. But I also don’t want to go through a bunch of unnecessary care…. Don’t go here…north river is amazing I have been using them for 3 years never any issues….
