-
February 2024 by Aimee Bond
Michael was absolutely amazing. He was able to restore all my old photos and videos from my old broken phone. He was knowledgeable, kind, courteous professional and gave me an awesome deal on the new Samsung S24 ultra. He also showed me the new features and helped me set up my Apps. I can't say enough good things about him. Absolutely outstanding! He was handsome too.
-
February 2024 by Teri Williams
Bryan was extremely helpful, informative, and juggled many requests at once to make the trip as short as possible. I appreciated his recommendations to save money while fulfilling all the needs we had for home internet and cell phone service. Highly recommend Bryan!
-
February 2024 by Shelly Mills
Michael L helped me upgrade and open a new line for 3 of my devices. He was polite, helpful, and had great customer service. The process was long, but he didn’t make me feel rushed or that I was a burden. This will be the location I go to for now on. Thank you for making this process smooth.
-
January 2024 by Peggy Swirczek
Josh Bommarito at the Wireless Zone in Brighton will forever be our Verizon consultant! Our family phone situation was a hot mess and Josh not only resolved all of our issues, we were able to upgrade phones at a great value! Thank you Josh!
-
January 2024 by Anne Puro
Great experience! Love my new phone. Really appreciated the time Michael spent with us to answer all my questions snd review our current plan. Thank you Michael!
-
January 2024 by PAMELA WILCOXEN
Michael was professional, knowledgeable and personable. It was a pleasure doing business with him.
-
January 2024 by Steve Platis
Good service in this place. I recommend it.
-
January 2024 by E
Z was great! Excellent service, extremely friendly, and an absolutely pleasure to sit with. What can often be a tedious process wound up being fun and friendly with lots of laughs.
-
January 2024 by Zack Brown
Nice sales rep
-
December 2023 by Tina Hassan
The best Verizon store in Livingston County. Ask for Brian he was aabsolutely the best salesperson
-
December 2023 by Luke Stults
Great service
-
December 2023 by Scott McLaren
Josh was an excellent customer sales consultant!!! He was very patient with the entire family and worked hard to save us money!! Highly recommend Josh!!
-
December 2023 by T R
I am seeing that they tell all customers that they must have misunderstood when they tell the customer something and don’t do it. Would not suggest going here if you want transparency. When I called back to ask questions about what I was told, I was told I misunderstood. As other reviews state, they charge a set-up fee on the phone regardless of whether they do any set up ($50). I was told they would waive the fee because they didn’t do anything to the phone and when I called back to ask why I was charged, they said they can’t do that and that was never said. Luckily, the people at Verizon were able to help me and fix all my problems, but I would definitely suggest going somewhere else.
-
December 2023 by carmelene hurd
Our sales consultant Bryan Penn is absolutely fantastic at his job. He is very knowledgeable, professional and patient. He did a great job explaining all of our options and helping us to make the best decision.
-
November 2023 by Kim S.
Worst experience! I went in to trade in my old phone for a new one and the employee who helped me totally messed up the new phone. None of my data, including contacts and texts transferred and absolutely none of my apps. He told me i had to do it all on my own. I went back the next day to try to fix the problem and he messed it up again. I lost so much data and apps. He didn't even try to apologize but blamed me for not checking. I would NEVER NEVER go to this store. My first phone upgrade in years and it was an absolute HORRIBLE experience! Do NOT go to this business!!!!!!!! Trust me, anywhere but this place!!!!!