“The buying experience here was good. The actual service performed in the vehicle when service was needed was also good. Both were not exceptional.
What was exceptional was the customer support of the service department. In particular several advisors and a manager, with one service advisor who stood out.
Carissa provided excellent customer care during my service visit. She listened and noted a concern or two about my vehicle’s maintenance issues. She really excelled when I needed to return twice after completion of service as a result of two items the service tech did not accomplish. She handled both the reinstall of the 3M door handle protectors, and resetting the maintenance interval reminders.
She should be commended for her thorough action, genuine demeanor and respect for the customer. She provided exceptional service recovery and helped balance my negative opinion of the actual service work performed.”
“Outstanding collection of high end performance vehicles and unique limited production. Closed collection, that is open on occasion to the public for charity events. If you are even slightly interested in cars, search the calendar and plant to attend their next event.”
9AM - 5PM
7208 Grand River Ave, Brighton“I've unfortunately had bad luck at a few car rental businesses in Livingston county. My car was in the shop for repairs and I had a rental reserved I arrived to an empty locked building. I called the number it directed me to and their only solution was a car too far away outside of the time frame I needed. My partner sent me to Conely Auto Sales to ask about a rental. With only minutes before they closed I was in a rental car. They were extremely kind, professional and quick. It was the best rental experience I've had. The car was brand new and was perfect for my purpose. Returning the car was very easy too. The price was great. I would highly recommend.”
9AM - 6PM
9827 E Grand River Ave, Brighton“Tom at the body shop is top of the industry. First, he took great care of my Jeep. Second, he took great care of me. The Champion body shop fixed everything correct, the first time. He offered to have his porters drop off my car, 45 min away, and it was a huge help. His team’s service is outstanding and much appreciated.”
“Chris and Pat are good guys that take care of their customers. I've bought a couple of cars here and saved alot of money over the regular retail price. They do a good job to make sure the cars are repaired properly.”