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April 2024 by Karen Taylor
Good staff clean store
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March 2024 by natalie sassin
Staff was rude and didn’t take many clothes at all and mostly everything was clean with no stains. Store was very dirty and wouldn’t come here again and listen to the other reviews.edit from after the store responded to me: This is completely not true. Horrible staff and dirty floors, and very judgy cashiers. Its so bad I would give them a 0, but thats not possible so I gave them a one. Everything was basically brand new, folded and freshly washed except for one hoodie which they did take, which was not freshly washed but was clean. This store and the people there are complete liars, manipulators, gaslighters and shouldn’t be running the store. Absolutely disgusting people and store.
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March 2024 by Emily White
There is so much wrong with this store that I can't even touch on all of it, but let's start with the lack of accessibility. I'm a person with what is considered a hidden disability that heavily effects my balance, when I asked for the larger fitting room, the worker who was unlocking it for me gave me a nasty look. Next, the cashier. I made an offhand comment calling something cringe because it was childish and not my style. This comment was made to my boyfriend, who picked said thing when I asked him to pick one for me. The cashier mocked what I said, and changed her entire body language the moment my boyfriend was speaking to me. Blatantly ignoring me while I was trying to make a purchase. Her job is the customer, not oogling the customer's boyfriend. Not to mention how inappropriately she was dressed. Fashion store or not, its a job, you don't come in in crop tops and low rise jeans with tons of waist jewelry. No offense to anyone's style, but it's a job, not your friends part or an outing. You reflect on the company. This was only my third time in, and safe to say I will not be back. I have not had a single pleasant experience here, but this just worsened it.
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February 2024 by ROBERT Cook
Love the styles they carry, great prices for the value!
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December 2023 by chad czerneski
This place is a legit joke ? I’ve been there 3x with just about all new clothes. They have kids running the store that’s the first problem! I wanted to test the theory. Had a brand new $70 jacket never been worn! Literally just took the tags off! They tell me there’s stains on all my clothes ??? sell your stuff on FB marketplace, poshmark, anywhere online but this place is a absolute joke!?
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November 2023 by Michelle Williams
This is our 2nd time being here and my kids have had a great experience with gently used items at a great price. Staff are always super friendly to myself and my kids.
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October 2023 by Fuq Yew
Never sold anything at Platos before and trust that I will never attempt to again. I had to spend 3 hours floating around town "spending" money (thinking I was about to make money) just to keep busy instead of driving back to my home 20 mins away & then back, thinking I'd be able to sell a couple BRAND new (brand names too) items worn once, and a couple pairs of shoes 2 never worn but was told they were "too worn". The Steve Madden boots I found some online selling USED for 110 dollars! Two pair of brand new Converse I bought and never wore. Going online for around 40 USED AND WORN Mine have never been outside my apt. A brand new red fur hood trimmed winter coat I WORE ONCE, and a brand new GUESS coat that I wore a couple times last yr but now doesn't fit as well. And the rude little girl working wish I knew her name, Tells me my items are "Too Mature" and the CONVERSE Shoes were too worn out???!! If anybody is interested in my items email at "fuq yew honest reviews" at gmail all one word. They have trashy old items selling but my NEW stuff clearly doesnt happen because of age discrimination. Don't sell or shop here. UPDATE: In reply to the young mngr relying...that's funny because those Converse were at my mothers non-smoking home until 2 days ago packed in my things from a recent move, the coats probably smelled but I'm not trying to pay for dry cleaning the coats only to be paid a 1/4 of what they're worth. None of what you said l, (and clearly not a mature manager but one of the young girls working), still hasn't explained the "too mature" reasoning I was given. That sounds like discrimination against my style for my age? And Surely I am NOT the only one leaving one star so check yourselves. The Steve Madden boots were in the same box as the Converse packed away at my non-smoking mothers home, The red coat is actually "too young" for me with the ruffle waist and fur, the brand new GUESS coat was purchased last winter from Macys and I suppose what you're saying is that if you're 35 and older, you can't sell or buy from Platos? Because according to the rude young employees, my items are "too old" style and nothing to do with "smoke".
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October 2023 by Amanda W.
Gave me a fair price for my items. My daughter enjoys shopping here. Has relevant styles.
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August 2023 by April Sassin
Went here to get some clothes for my teenage daughter and I can find better items at salvation army. The quality of clothes they do purchase is low quality probably from the girls who work there friends because they don't buy quality clothes as a shopper was highly disappointed. Staff ignores you or is rude like your a inconvenience. And from the review responses from the store on here I cannot believe this store responds the way it does to customer reviews. This business is going to fail if they continue to treat customers the way they do and I highly recommend making the trip to Novi platos closet a lot better quality and way better staff and management!
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August 2023 by Nyx Black
The store is amazing!!! Everyone is super friendly and there is tons of stuff you can pick from. A little something for everyone.
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August 2023 by Megan R.
This store should be shut down. They take nasty Shein clothing over name brand and then are extremely rude. I asked to look through the 13 $100-$200 items they took and they told me it would mess with their order if clothing and made it seem like an inconvenience. They took 13 name brand items for $55. I took multiple things out as they tried to take a $200 pair of jeans for $5. SICK.
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June 2023 by Denise Saylor
Very unorganized don't pay much for good quality stuff
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April 2023 by Gabriel Biberg De Souza
Good selection, good price, staff is super friendly, I will be back haha"
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February 2023 by Lexie Wilcox
They always shock me with what the do take vs. what they don't take. I had a shirt with poor material and a spelling error from SHEIN that they took, and many name brand, in style, unworn items that they did not take. Employees have always been quick and informative. Their store is getting more organized and I love their special sections (Sports, Neutrals, SHEIN, Lulu, etc.), but I wish it would follow in the other locations footsteps and open an online store. I go out of my way to purchase from the other stores due to their online option. Thank you, Plato's, for making sustainable shopping much easier!
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January 2023 by Allie Wilson
They always shock me with what the do take vs. what they don't take. I had a shirt with poor material and a spelling error from SHEIN that they took, and many name brand, in style, unworn items that they did not take. Employees have always been quick and informative. Their store is getting more organized and I love their special sections (Sports, Neutrals, SHEIN, Lulu, etc.), but I wish it would follow in the other locations footsteps and open an online store. I go out of my way to purchase from the other stores due to their online option. Thank you, Plato's, for making sustainable shopping much easier!
