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October 2024 by Ralph Elliott
The alternator I ordered was received on time and worked. The condition it was shipped was less the acceptable. I got lucky that it did work considering the feeble packaging.
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September 2024 by M Naji
They don't bother looking up parts, and the person on the phone seemed disinterested and bored to the point of being rude.
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June 2024 by Ali Aljanabi
West of time to pick up parts from them you have to wait outside for an hour to get a response and they hung up on you you guys being so cheap with all the space make a room for a customer waiting show some respect
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March 2024 by Goodson Steemer
good customer service
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January 2024 by Sonny Wager
They just bought out Finish Masters paint supply went there today to get some more paint had the hardest time never got the paint they never answered the phone. The manager and the paint department told me I can’t order at the counter and they never answered the phone so I wish finish Masters never would’ve sold to them now they just lost a whole Detroit region. They suck they will leave you on hold for a lifetime not worth even trying .
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January 2024 by Aws Hikmat
Everything there is awesome
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January 2024 by Brandon B
Parts where broken
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June 2023 by Terrence Dupree
Customer service is the worst I've seen in 50 years. Left on hold twice for 30 minutes before I was hung up on. Finally got through to be told they couldn't ship a gas tank, that they already said they could ship. Biggest waste of time and energy ever.
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April 2023 by Rachel Hammoud
Willie is the best! He is a 5 star employee who is very helping and cares about his customers. LKQ has a great selection of parts. But when they drop the ball and leave their customers hanging they really could care less.
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April 2023 by Hameed Almudhegi
LKQ, an amazing place to get your car parts, you can get parts weather you have a collision shop or not. I’d prefer everyone to get parts from their.
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April 2023 by Eduardo Colon
Went with a friend and bought parts for his vehicle and the service was great
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December 2022 by LaRhonda Newman
Just found out I was sold a bad engine by this company. $4,000 down the drain. Can't even get in touch with them to see if they're going to honor my warranty. Engine is already in my truck going to have to pay another $1,300 to get it removed. $7,000 I put into my truck for nothing because of these worthless people that sell you bad parts! I'm going to call the Better Business Bureau on them if they don't refund me this money!
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November 2022 by Matthew Brinker
I ordered parts the first time and received them and was happy so I reordered again. However , the part we received was broken when we opened the box. I did right away, but shame on me I didn't get a name-I told him is was shipped broken-like right after the delivery truck came with it. Nothing happened. Future attempts to return the part with their representatives to ask for a refund even with a time stamp picture was not good enough-treated like a liar. I do not like this company and will not recommend them...to anyone.
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November 2022 by John Roberts
Very Good Customer Service
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June 2022 by Tanner Kucharek
Was referred to this place by multiple shops for a transmission. One place even gave me their "inside connection"I've called twice a day every day in the last two weeks and left a message for the guy. Nothing.Don't bother calling the website number. You'll just get redirected to a bunch of different places and put on hold to the end of time.
