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November 2023 by David Vasiloff
Worst haircut I’ve ever received. Did nothing as requested and just did whatever she wanted. Scissors were dull and wouldn’t cut clean. No shampoo offered and left hair all over my ears and neck. Will never returnService: Haircut
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August 2023 by Buck Kramer
Well, after my last experience here. I thought I'd give them on more chance and let the manager chick cut my hair that did it before, because she actually did a good job! Unfortunately, the I could hear her and her indecisive customer that had no idea what he was there for go back and for for about a half hour, mean while. The chick that messed up my hair the last time did three other haircuts, and 2-3 customer left the building because they were tired of waiting. I will never be back here, I highly recommend no else comes to this location either.
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August 2023 by Dave JT6767 (DT67)
Decided to try the place out and seen Katie and I must say she did an excellent job and the atmosphere was amazing, she’s a true gem and look forward to more business.Service: Haircut
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August 2023 by Keith Formella
Went in at 645 for a hair cut.was told the credit card machine was down.came back 10 mins later. Still an hour before closing..they locked the door.. very unprofessional
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June 2023 by Ronda
This is a place I’m looking to join…I’ve been in the industry I’ve 28 years and my two biggest things are customer service and quality work w/detail.Nikki was so personable and greeted me immediately with a warm smile. Ashley was extremely outgoing, friendly and it felt very professional. Look forward to working with you Ladies.♥️
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June 2023 by Jenn H.
I had given up on Lady Janes a year ago because they just couldn't get it right. They only had one stylist who would listen and do a good job. Yesterday, out of desperation and everyone else had a 2+hour wait, I gave them one more try. They only had one "stylist" working. I told her my youngest wanted his Mohawk trimmed up. He has white hair, so it's hard to tell until your right up in it how long it is unless it's really long. I'm never sure when they ask me "what size?" (Which is why I don't cut hair) so I called my husband. We confirmed with her a 1. She said his head is going to burn, I said we put sunblock on him and my husband said his Mohawk last month sides was also a 1. She confirms you're sure a 1? Yes. Kid comes running to me with tears in his eyes after. SHE SHAVED HIS WHOLE HEAD. She knew I was mad before she even reached the desk and I said why did you shave him he wanted a Mohawk? He had a Mohawk! She said "no his hair is far too short for a Mohawk" I said now it is. She said I won't charge you I said good I wasn't going to pay you. She kept telling me "you never said Mohawk and don't worry I did a 1 1/2" WHAT?!? Why did you have me confirm a 1? I finally said look, I said it when I called and asked if you were busy, I said it 3 times when you were up front and confirmed just the sides. When she wanted to say more I said never mind nothing we can do about it now. My older son had a very specific cut he wanted. He showed her the photo on his phone. I said if you can't do this say so and we will wait and go somewhere else tomorrow. She said "oh yes I'm very familiar with that cut, I can do that" I asked are you sure because if not we will wait until tomorrow. "Oh no, I can do it I've seen that photo a million times". He gets done with his cut and it looks NOTHING like the photo. He said "I really like it." Ok. So I pay for just his cut -to be fair I tried to tip her for my little guy and she wouldn't accept it. When we got home my oldest showed my husband the photo and said "this is what I really wanted" I said why didn't you tell me you weren't happy? He said "because I knew you'd be mad". I said not at you, but I wouldn't have paid for yours either. He said "it's fine it's not terrible and I can get it cut somewhere else in a few weeks"So apparently they have ZERO people there who can do what you ask them. Save your money and find some place else..no wonder they didn't have a wait!
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June 2023 by David B.
I just got the worste fade I have ever seen. The hair by my ears is longer than the hair 4 inches higher on my head. The woman cutting my hair should not be allowed to work at any barber shop. I just left and drove straight to Hair Mechanix. I'm hoping they can fix my hair. I am very easy going but this is ridiculous. Two thumbs down for the Lady Jane's at Grandriver & Whitmore Lake Rd in Brighton
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June 2023 by Dennis Lee
Jen, my hair stylist is awesome with what she does. Enjoy getting my hair cut and a head message. It felt wonderful
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May 2023 by Ky Fulks
I came in today and got my haircut done by Rita. She gave me the best haircut I’ve ever gotten and also, I have epilepsy and towards the end of our haircut I was feeling very off and she noticed immediately and comforted me and made sure I was okay. The best Lady Janes I’ve ever been to and highly recommend it for everyone.Service: Haircut
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May 2023 by Drix McDrixerson
I was very happy with my haircut. Bex was very nice and did a great job.
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April 2023 by Gary Arcicovich
Went in for a haircut and Niki did a wonderful job on my hair. I highly recommend her
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April 2023 by Wesley Munshaw
Great people and awesome vibe! My stylist was Jen. I came in for a haircut, but ended up getting my beard trimmed and a scalp massage too! Jen did a fantastic job at explaining everything there was to offer! I couldn’t believe all the services. She has made me a patron. Can’t wait till the next time!Services: Beard trim
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April 2023 by Rilyn Keller
Brought my teenage son to this location. Jen did his hair.She did an amazing job. Taught him how to style it in a few different ways and sold us a good product to hold it in place.Jen was so welcoming and joyful.
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April 2023 by Matthew Baldwin
Shout out to Rita! Thank you for the great advice and my favorite haircut ever! She's all kinds of fine too fellas!
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April 2023 by M “INKJONES.M45” JONES
Saw Jen for a haircut.. Great service and cut!!Service: Haircut
