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October 2023 by Lynda Chaney
KSI did a great job. The cabinets are high quality and they were very competitive with the other bids we got.Highly recommend themServices: Kitchen countertop installation
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September 2023 by Anna Yanalunas
0/10 recommend KSI. We had no choice but to use them per our builder. From the design appt to the very end (which we’re not at) has been a less than ideal experience. Broken cabinets/missing doors! Overpriced and undelivered.
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August 2023 by Michelle Blondeel
One of the cabinets we received had large chunks out of it and the replacement took longer than the original and it held up our bathroom for a month and KSI could care less.Service: Custom kitchen cabinet construction
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July 2023 by Carol Makushik
Ambra has been great to work with. Ambra is definitely an asset to your Brighton, MI location. I look forward to working with Ambra again when I do my bathrooms.
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July 2023 by KRISTINE ANDRESKI
Cabinets came in specified time. One door was damaged and was replaced immediately. Quality is good.
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April 2023 by Eydie Reynolds
Communications with out sales associate was timely and excellent.Services: Kitchen countertop installation
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March 2023 by sarah kokosa
We found Jeanine Yancy after seeing her beautiful “Green with envy” kitchen featured on houzz. Jeanine went above and beyond helping us design our dream kitchen - even introducing me to the owner of the kitchen that inspired my own (thanks to both of you again for allowing me to see that beautiful home!). She has been extremely patient with our many questions and we could not be happier with the kitchen. We are still in the process of renovating and will add photos once the project is complete. Thanks Jeanine!Service: Kitchen cabinet design
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October 2022 by Laurel Zoet
We have spent over 12 years working to restore an 1890 farmhouse & we finally have the kitchen of our dreams thanks to KSI. Saying goodbye to our 50 year old kitchen took a lot of work: room was gutted down to studs & joists. But then the floor & ceiling were able to be properly leveled, insulation was placed in the walls, drywall installed, & from that clean slate our miraculous new kitchen emerged. Our designer Jeanine took our collage of ideas & streamlined them into a perfect vision. Roger the contractor leveled/repaired the joists & installed the drywall, shiplap ceiling, cabinets, flooring, & brick-like tile backsplash with meticulous attention to detail. The plumber & electrician (Justin & Jared) attended to our special requests with professionalism & their work is a testimony to their trade. The quartz countertop template was measured accurately & installed just a few weeks later.This was a huge project! No one likes the idea of living in a construction zone & having to use a camp style kitchen when you’re not actually on a camping vacation, but start to finish it only took 2 months! (Design time, final decisions on our end & cabinet building time not included. Those happened before demolition day)We now have a kitchen that is true to our personal style while honoring the age of the house and will look beautiful for the next 50 years to come. THANK YOU KSI!Services: Repair flooring
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August 2022 by elizabeth .Toms
Made an appointment for end of January 2022 at KSI for new cabinets countertop,black splash, hardware for kitchen and same for bathroom also with shower tub replacement . We brought basic drawings done on a CAD program included measurements plus photos of the bathroom and our kitchen.We picked out two colors of a cabinet , the countertop and the surround for the tub, Lloyd made an at home appointment for February 9th to measure and bring materials to compare within our space. We then Paid the $275 fee ……February 9th came and Lloyd arrived without the sample materials, he measured and said to give him two weeks at least to get back with us. I was stunned that he forgot the cabinet doors and quartz counter samples as i stated I wanted to see them within our space to decide on color.A month passes…on March 17 he comes because I call to set the appointment up…Lloyd arrives ( yeah! Progress!) with his drawings and measurements, remembering to bring samples, we’re thinking good things are starting to happen! He states the final estimate will be ready as soon as he gets quoted from the installer, also says they usually want to see the area first and he should know by Monday.After not hearing anything for a month I texted him on April 12 .I asked about an update and didn’t get a response from him until a month later on May 12 via textHe stated something to the effect that he thought our project was wrapped up?I’m pretty sure he couldn’t remember who we were,he stated he had the installers quote, and the next step is for us to sign the contract with 50% down, I responded the next day on May 13 and stated yes, please send over the contract so we can get started, he said okay.That was the last we’ve heard from him, today is July 30…..
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July 2022 by Matilda Beqiri
The whole experience has been worse than a nightmare! I went there at the beginning of March, met with one of the designers, and that day I gave her the measurements for the kitchen remodel. The cabinets were ordered on March 17th. During the appointment that day, I felt rushed. I wanted a different color than what I had picked before, so she went and made that change. I made the measurements myself, thinking that it wouldn't be a problem since we are doing everything from the beginning. She had the ceiling height wrong, so she went and made more changes to her design. So, we were rushing going over the rest of the kitchen design because she had an appointment right after mine. I completely missed that she was thinking that I had a window on top of my sink, which was nowhere in my measurements. That threw off the whole design. I felt rushed, and I usually do not make any decisions when I feel that way, but thinking that they were a good company, I agreed to what she had designed for me even though we didn't go well on details. In the meantime, I was doing other renovations at home, so I went to the next project and didn't look at the kitchen design anymore, thinking that it was ok. The cabinets were supposed to come May 30th, but they came June 7th, which was not a big deal. During the installation, my installer saw the design and said that he sees no reason to have an empty corner where we could have a lazy Susan in there since the kitchen is not big either. Also, he suggested having a short cabinet on top of the sink, where "the supposed window" was, and making one more cabinet bigger. So, on June 21st, we ordered those three cabinets. The designer said that she thought I had a window on top of my sink, and that is why she left that corner empty. Again, if we look back at my measurments, the window was not mentioned there at all. The designer said that it usually takes 2-4 weeks for those three cabinets to arrive, but today I found out that they are coming on August 2nd. In the meantime, I have no kitchen in my house with two small kids. I regret going with this company. I should have gone with Home Depot, and it would have cost me less money and less stress.Service: Kitchen design
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May 2022 by Jeff Rutt
The ordering process and technical service(repair) experience was wonderful. The delivery of damaged cabinets (5 out of 6) was extremely disturbing. No, KSI was not responsible for all of the damage but must take some responsibility. Not telling me the customer that KSI has had many issues with the quality of product coming out of this specific manufactures facility was an issue. That KSI did not steer me to a more quality product is disturbing to me. I was prepared to work with KSI to design a new kitchen for me but am now hesitant in using them again.
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May 2022 by Patsy Hubbs
This is my second bathroom vanity order with KSI. Always a pleasant experience.
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April 2022 by Ruth J
We worked with KSI to remodel our kitchen. Our designer Janine did a great job creating a beautiful design and then managing the project so it came to life. We love our new kitchen!Services: Kitchen design
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April 2022 by Craig Irish
KSI’s designer Jeanine Yancy has done several bathroom/kitchen designs for us and all have been beautiful as well as the high quality products they supplied.Craig IrishCraig Irish Builder, IncService: Kitchen cabinet design
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January 2022 by Andrew Jones
We worked with Ambra to get a new countertop for our kitchen. Ambra was friendly and professional. She listened to our wants and needs and offered excellent advice. She communicated throughout the whole process and worked with us on the timing of the countertop installation. We had an issue with the countertop installation and Ambra worked with the installers to resolve it quickly and positively. We could not have asked for a better experience. I recommend Ambra and KSI in Brighton as highly as I can.Service: Remodelling
