JCPenney is one of the nation's largest apparel and home furnishing retailers, providing customers with unparalleled style, quality, and value since 1902. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The retailer also offers a new beauty concept, JCPenney Beauty, featuring skincare, makeup, and beauty deals from big-name brands and Black-owned brands. The JCPenney Department Store in Brighton, MI showcases a wide range of national brands, such as Adidas and Levi's, along with their private brands, including Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. While some customers have experienced limited staff and inventory, the checkout staff is generally described as pleasant and helpful, and the store's cleanliness and fragrance are appreciated.
This location has a clean interior with friendly staff. There were plenty of bathing suits to choose from for my entire family and great graphic tees. Welcomed us into the store upon entry and quick at the checkout. The bathrooms were adequate.
July 2024
Stopped by after shopping at Kohl's hoping for better luck at JCP. So disappointed to find out they don't open until 11:00 am. It's 10:40. That is a ridiculously late time for a retail store to open. One more shopper drove up and left. They apparently agree with me.
March 2024
Still one of the few stores I'll go into that has good customer service.
