Internet Service Providers in Brighton, MI

“Edward was very helpful and took his time to figure out the problem with my daughters phone. I went to 3 different t-mobiles they were no help at all just basically sent us away. I am glad now the problem is fixed.”

“I wrote a review concerning this location about 2 years ago, and BLASTED the service I got from head to toe. I was there for over an hour on that occasion, got nothing accomplished and spoke to a totally incompetent general manager whose name I wish I could remember, but I have intentionally forgotten. I left that store shouting obscenities, something I have never done in my life. It was that bad!

Things have changed. The staff is different, and the management is different. I went in today to solve a minor issue. I was greeted very respectfully, and turned over to representative in a very timely manner. Her name is Destiny. Knowledgeable, professional and personal. I don't know what finally changed things around for this location, but it's a 180-degree difference. Thanks to someone for reading the horrific reviews that this location received for many many months.”

“So I went into this verizon store this past sunday due to my Metro phone completely freezing up in the screen going black. I had been with metro pcs for over ten years now and I was completely done with having to buy a new phone from them every nine months or so. I decided to switch to verizon and I went in this location and had the absolute best experience that I have ever had at a cell phone store! I worked with a gentleman named Chris and I cannot say enough wonderful things about how amazing he was in helping me switch to verizon. I was having so many issues trying to deal with metro pcs giving me my account number and my pin number that I needed to be able to change my phone number, and all my contacts over to my new phone with verizon. Chris was kind enough to sit with me over 3 hours and helped me through every step of the way in switching service providers. I was beyond impressed as well with his intelligence in helping me to be able to switch everything over to my new phone! In addition to working with chris, I also had the pleasure of working with his manager Trey too. Trey was also so kind and patient in assisting me along the process too. They both really stepped up to the plate in trying to help me with the nightmare that I was going through with metro pcs on the phone that kept refusing to give me my account and pin number I needed to be able to keep my phone number. I cannot say enough good things about both Chris and Trey! If you are looking to switch over to verizon, which I would absolutely recommend now. These are the two gentlemen that you should ask for when you go in that store. I will never go anywhere else now but this store from here on out. Thank you both for your really stepping up to help me! Chris really helped to turn a bad situation with my old phone into a great situation with my new phone(which I love)! I very much appreciate how wonderful the experience was. Thank you again guys!!!”