-
December 2023 by Amy Veliquette
I’m so happy! I walked in today with a broken phone expecting to have to make an appointment and come back another day… I only had to wait for an hour and I have my working phone back!! Very happy with the service and I’ll definitely be back again.
-
September 2023 by Bella Lawson
came in a week ago (tuesday, august 29th) and asked to have my camera replaced. they gave me a great price and the guy is mostly nice but i’ve now come in three times since and he has still not repaired my phone. it’s now the 5th. when i first came in he said he’d have to order the part. totally. then i came in the day after he said the part should be in bc i had to work. i went into work late for him to tell me he didn’t have time even though i came in right at 10:30. so i then had to wait until the 5th bc the 4th was labor day and the weekend is when i work. he now tells me they don’t have the part, after i had to wait outside for 12 minutes for him to show up late. really just irritated and will be going to another store. unfortunate because he gave me the best price
-
August 2023 by Mark L.
We brought my wife's iPhone in for a screen replacement, and initially had wonderful service in which it was repaired promptly and with a discount. Unfortunately, the replacement screen was faulty and had to be brought back approximately six weeks later. We were initially told the repair would be covered under warranty; when we went to pick up the phone, the repair person claims - after the fact - two of the internal water damage sensors were triggered so the repair isn't covered. Despite explaining that the water damage was the cause for the initial replacement, and the repair person being unable to show any water damage to the first replacement screen, we were still forced to pay for a second replacement screen. To add insult to injury, the second repair then damaged the iPhone's front camera, which disabled the facial recognition feature. We came back three more times for the repair person to then claim that the water damage was the cause of the broken camera despite the fact that the camera was working before both the first and second repairs and, once again, no evidence that water had damaged the camera in any way. TAKE YOUR PHONES SOMEWHERE ELSE... this business is dishonest and a rip off.
-
August 2023 by Matthew Wilczynski
Went here recently for a screen replacement for my IPhone and I was very impressed by Nate. Nate was quick, friendly and informative. Best customer service I have received at any business in a long time. Thanks again for your help Nate.
-
July 2023 by JamesJessie A.
The service personnel are "Very" knowledgeable, informative, & patient. I was pleased with the experience that I had with them on a number of occasions. Unfortunate that I had that many incidents with MY devices, but "Incredibly" beneficial that iCare Repair is there, & has MY "back" if something happens! Additionally, a number of other repair shops were not even able to service MY device.
-
June 2023 by Denise Urban
I have had terrible experiences at other repair shops, in contrast iCare was incredibly understanding of my circumstances and made extra efforts to make sure my screen was repaired in a very short time. The staff is personable and professional which made dealing with my phone issue very manageable.
-
June 2023 by Mark Levine
Super friendly and super fast… and even gave me a discount because of how visibly irritated I was with TMobile‘s total lack of help with my wife’s broken iPhone. Highly recommend this business to anybody!!!
-
May 2023 by Darlene Hughes
I am very disappointed and dissatisfied with ICare Repair in Brighton. I took my Apple Watch in to have the screen replaced as there was a crack in it. I only had it back for less than a week and it stopped working. Took it back for the warranty and because water leaked in (water proof watch for 4 years) they could not fix it nor will they warranty it or refund my $200.00 that I spent to have it repaired the first time. I was informed that they do not guarantee it to be water resistant after the repair however they did not tell me this till I picked up AFTER the damage happened and NOT when they repaired it. Had I known this beforehand I would NOT had it fixed.
-
April 2023 by Lee Fogle
Cant say enough good things about Jake. He fixed a new issue with my iPhone in no time. We are repeat customers and have always had great service.
-
March 2023 by Tammy Stahl
Wow- what can I say? I came in here for an unusual service (which was to help me solder my drain scope camera for our home inspection company). I knew I had went to the right place because the customer service on the phone was excellent and in person- even better! Jeff was wonderful and his staff very knowledgeable. Now, our drain scope Is like new and we saved $400 by taking it to iCare Repair! I will soon be taking my phones as these are a great group of talented guys! Thank you.
-
March 2023 by Riley Krause
Super fast and friendly. First time using this business. Fixed the phone camera lens and a stuck volume button on an iPad. Great price too.
-
February 2023 by Kevin Belanger
Chloe was super helpful with protecting my new phone. She was able to order a part for me and had my phone ready in just a few days. Awesome service!
-
February 2023 by Whatt Oness
This place was no good.Dont go here.I took a phone there after part was ordered. Ended up being the wrong part. Deliveries only happen twice a week. And apparently the second delivery didn't come in. They had my phone for a week before it got fixed. After it got fixed they didn't line the back up the right way and it ended up almost falling off. Had to go back up there and get it fixed again. All they could say was sorry. That doesn't seem very professional.
-
February 2023 by Jessica Barton
Just come here for all of your electronic needs. We don’t just go and get new phones from Verizon when our payment contract is up. We come here and replace the battery- which is the main reason most people trade in or simply retire their phones. I took my 8+ here and they replaced the battery which now makes it like a brand new phone, since there were no other issues with it.I also took my iPad here for with a severely shattered screen and iCare repaired it for about 1/4 of the cost of just replacing it! I'm so happy that I found this place because electronics are very expensive tools and we like to trytommaintain ours formats long as we can.
-
February 2023 by Eugene Newton
Have had my son’s IPhone SE screen repaired multiple times by iCare Repair Brighton. Great job and quick service