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February 2024 by Patrick Timmerman
Brighton Enterprise is always a good experience, good selection of clean cars and the staff is always there to get you on the road. They follow up during your rental, great customer service.Cheers Brighton Enterprise
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February 2024 by Jennifer Vincent
Staff was kind and very helpful. I got hit and that person didn't wait for me to exit the grocery store, and the staff was very understanding and empathize
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February 2024 by Jerry C.
Extremely poor management. Manager caused a disturbance in the lobby and aired personal information in front of several other customers. I would recommend renting elsewhere!
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February 2024 by Kristen Dillard
Always a great experience. Team is awesome. Cars are clean and always ready when I arrive.
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February 2024 by Tim Butvilas
Garret and Austin are awesome at the Brighton Michigan location. Always accommodating, very polite and professional. I rent a lot with my job and would not go anywhere else .
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January 2024 by Brian Cauchi
They were very courteous and helpful during the rental process.
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January 2024 by Miss April
Austin was very helpful and the service was fast!
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January 2024 by Bill Wright
Lukas very helpful
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January 2024 by Adam Barton
They called me 50 minutes before my pickup reservation to tell me they have no cars available.
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January 2024 by Mike Nichols
Had a good experience. They were very accommodating to pick me up at car dealer and get me back there at the end of my rental. The only issue I had was that they asked if I wanted their insurance. I asked what was their cost and they gave me a price. I assumed it was total cost and it ended up being per day cost. They did not clarify that, I did get paper work till I came by email. I haven't rented a car in years so just be ware to ask what is the total cost or is that per day.
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October 2023 by Peter Brunner
I rented a mini-van and had no issues with the reservation or car. During my rental (which we took on a trip) I received a text letting me know who to text/call in case of an issue. That was a nice touch. I was picked up and dropped off with no issues. The staff was also supportive and friendly. Overall, a good experience.
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October 2023 by Terry Walker
I called and made reservation. I was assured they would take my debit card, if it was attached to checking account. Lots of money, debt free, no major credit cards, but they only rent to people in debt. Lied to me on phone.
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October 2023 by Danny Walker
Left and went to Avis/Budget rentals. Enterprise only does business with people in debt with MAJOR credit cards. Rich, responsible people who pay cash or use debit cards are discriminated against..
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September 2023 by Aubord Deseaux (baguette_boy)
They didn't have the car I registered for online, which was frustrating. They then tried to get me to upgrade to a truck. However, they rented to me despite being under 25 years old and they allowed me to return the car early and get refunded for the days I no longer needed the rental for.
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September 2023 by Rob Freshour
This is why I will continue to use Brighton Enterprise on Grand River: Great vehicle in great condition that perfectly met our needs. Excellent, courteous, and helpful staff.
