Brighton Ford is Livingston County's largest dealership, dedicated to serving its community and supporting local partnerships. The staff, including helpful team members like Troy, Mike, Caitlin, and Brandy, are known for their friendly and attentive service. Customers appreciate the quick and efficient service, with staff actively communicating about problems and prices, and checking on customers during and after visits. Sales representatives like Mary Jo Nagel and Brandy are praised for their knowledge, genuine listening, and willingness to go the extra mile to ensure customer comfort and satisfaction. The dealership maintains a no-pressure, straightforward approach, providing helpful details such as undercarriage pictures and accurate vehicle descriptions. Despite being a two-hour drive away, customers trust Brighton Ford for quality service and friendly staff, making it a reliable choice for those looking for a positive car-buying and service experience.
Just leased a 2026 Explorer and I love it! Had a great experience with Brighton Ford. Everyone was very friendly! Aly was patient and down to earth - didn't make me feel bad for asking questions or rushed into making a decision. They really wanted me to find something I loved and that made sense for me and my lifestyle!
December 2025
This was one stop shopping with an incredibly helpful staff Troy Mike Caitlin and everybody thanks so much God bless and merry Christmas
December 2025
My service was done quickly, and Staff were incredible. The staff notified me of problems, prices, and check in on me during my service and afterwards.