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February 2024 by John Howey
Do NOT go here.They screwed me over big time. Did a trade in program for my phone to get $800 installment credit. Well according to AT&T:1. My device was not eligible for the full $800, gave them the physical phone to read the IMEI2. My phone plan, was not changed, and was on an older plan that wouldn't have been eligible.3. At the time I asked for the credit and such in writing, and I should have known something was up when they stated "We don't give that in writing, you need to wait for the next billing cycle"Literally just like the AT&T commercials complete bait and switch, ie. fraud.Spent over 1 1/2 hours on the phone with AT&T, and still waiting to see if I am out $800. Yes, between this store and AT&T they lied... and its cost me $800.UPDATE: Sent email as requested in the owner reply. No response. (3+ weeks later still nothing)And this is not a CORPORATE store, they independent and just a reseller.
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February 2024 by william collins
Awesome guys at the Green Oaks ATT store. Thanks Rob
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January 2024 by Neil Ehnis
Random is the best thing that has happened to me. He was able to set up and. teach me how the new phone worked. He is the best !!!
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December 2023 by Joseph Rodriguez
Rob fixedu problem. Awesome guys here.
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November 2023 by Ŕènàè Selk
I stopped into the Green Oaks ATT store tonight with a world of issues. I had consumer Cellular and wanted to come to ATT and combine my Internet account with this line. I called so many times for customer care's help but Robert figured it out. He was very patient and made me feel very comfortable during my visit.
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November 2023 by Emma Sauter
David was awesome took care of everything and we got a new phone and he helped me set it up will be going back to that store
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November 2023 by Nancy Moore
Came in to trouble shoot the phone. Robert the manager helped me. Wonderful guys here. Saved me money.
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November 2023 by LaVida Massage Brighton
David was helpful and solved my tablet issue would recommend them as the att store to go to.
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August 2023 by E S
Ordered me totoally incorrect phone, manager failed to call back after 4 messages left, when he finally called back blamed me for what was going on and then hung up on me. Never once took any responsibilty for all the mistakes they made.
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June 2023 by Jenny Spurlock
Rob was very patient with us older folks. He audited my account.found me some savings and was able get the phone that I wanted. I love this new management here now! It’s in the Green Oaks shopping center
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June 2023 by Dorothy Swoger
I’m with T-Mobile. I had a problem with my phone. I walked into the ATT Green Oaks store. They helped me. Gave a competitive rate plan analysis and I may be coming back for service from them. Very nice people here.
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June 2023 by Edward Gariepy
I came Into the store for technical issues. He was able to get my pho e working again. Saved me money and time.
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May 2023 by Belinda A Balli
David was super pleasant and helpful when sorting out a glitch on my phone. He figured out the problem very quickly,too. I am so relieved to have not had to replace this phone. Thank you!!
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May 2023 by Michael
I went into the green Oaks ATT store recently for troubleshooting. We took care of the issue and then he went a step further and quoted me on a plan to save me $35 month. Awesome service. I would recommend this store over the Howell or downtown stores anyway.
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May 2023 by Matt DeMilner
Terrible service. My partner came in to the store around Christmas 2022 to trade in our phones and upgrade to new ones. We got the new phones for free yet I'm being charged for it on my monthly bill. I was told the employee who helped me is no longer there and may have stolen my old phone?? Very unhelpful at resolving my issue when I called dozens of times. The employee also signed me up for services without me knowing which has also increased my bill by so much. Unbelievable!
