-
January 2024 by Margaret Popilek
We are very HAPPY with the service and the quality of the tile we purchased from The Tile Shop. Sarah went above and beyond in helping us pick out floor and backsplash tile and then answering our installation questions. Purchasing all the other installation materials from the Tile Shop made everything so easy! We are thrilled with the result!
-
January 2024 by Carrin Byk Real Estate
They have a good selection, but be ready to really do research on your own. We picked out the Kit Kat Home tile for our shower walls, along with a ceramic shower floor tile. Our salesperson told us the floor tile would work. Upon researching on my own, the tile was not rated for shower floors due to the slip rating. So we had to reselect from another store.The Kit Kat Home tile on the sample board at the store showed grout between each line in the tile. When it came time to install, those lines were apparently not going to hold grout. The salesperson had told us it was to be grouted like the sample board.My suggestion is, if you pick a tile you like, be prepared to do your own research and don't go on anything the salesperson tells you. They are not adequately educated on their products.
-
December 2023 by Jose Santrich
Always great service. Great selection with good prices.
-
November 2023 by jeremy syphrett
I purchased tile and stone to have a bathroom remodel done . The tile was defective and pieces are falling off of the tile. Company came out and agreed the tile was defective they would take care of it. That was a year ago. They have been playing games with me for a year. I gave the 3 estimates from reputable companies. I thought I was buying good materials that’s why I chose them over a box store like Home Depot or Lowe’s.
-
October 2023 by Jenna Luke
My husband and I visited the Bloomfield store today. No one acknowledged us or asked us if we needed help. There were two people together walking around with a gentleman that worked there, the other worker was looking at a portable phone at the centralized desk. She came out from behind the desk a couple times, noticed us but went on with what she was doing. The store has a lot of special order tile. Their stock tile is very limited and most spots where the tile would go were empty. This was our first trip to any tile shop ever. We ended up going down the road to a big box home improvement store.
-
September 2023 by Greg Reed
The sales staff was helpful in choosing a product, which hardly matters when more than half of that product shows up broken. We had two separate delays while more tile was ordered due to broken sheets. My installer ultimately had to peel the good tiles from separate sheets and lay them individually to finish the job, which incurred additional labor time and cost. We will NOT use this supplier again.
-
August 2023 by Mark Stine
I struggled with picking out the right tile for my DIY downstairs shower install until I found the Tile Shop. Horea, my design consultant was professional, knowledgeable, patient and inspirational. He took the stress out of the decision process and actually made the task fun and exciting.The shower turned out fantastic and will be seeking out Horea for his expertise and help with the master bath and other tile jobs.
-
August 2023 by Lazina Carter
Great place to work with for my bathroom remodel project.
-
July 2023 by Derd Horvat
No complaints. Wonderful people, great prices and selection. Highly recommended!
-
May 2023 by Lawrence Fisher
The staff is skilled, and the store has amazing displays
-
April 2023 by B V
Great selection. See Dana!
-
March 2023 by Carrie Brady
Great selection and knowledgeable sales staff.
-
January 2023 by Dave Nacy
Rebecca was super helpful in helping our ideas become reality. Our new bathroom is unbelievable.
-
August 2022 by Harold Furlong
Brian was helpful, big selection and stayed with us till we were finished.
-
January 2022 by Aris Polymeneas
Our sales associate, Horea G. is a fantastic consultant at the Bloomfield Hills branch of The Tile Shop. Horea worked tirelessly with my wife and I to find and piece together the best tile for both our bathroom floor and shower. He assisted in crafting the look of the shower. He would reach out, throughout our remodel process, to make sure we were happy with the look and he also went over and above to help process our order within our budget and time frame. Horea provided the best customer service experience I have ever had. I sincerely and highly recommend Horea and the Tile Shop in Bloomfield, Hills!
