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“Jayla and Tyson are the best. They are helpful and kind. Actually ALL the associates and managers are awesome!!! Shout out to Alan and Marlon for SUPERIOR service EVERY time I come here. I APPRECIATE THEM SO MUCH!!!!”
“BEST UPS STORE HANDS DOWN...IVE RETURNED HUNDREDS OF ITEMS AND THEY ARE ALWAYS COOL...WHOLE STAFF NOT ONE BAD PERSON!!!
I wanted to edit this review because one I typed and misspelled a word and two because I want to further say,these guys are genuinely nice human beings...truly I've been in there at least 500 times for Amazon returns...not once have any of them been in a bad mood,they have never lost a package.they help people with stuff that isn't even related to shipping and receiving.if the other companies had employees like the guys at this store....they would never have a bad review.i never dred coming in there and even when my day is awful I always leave there feeling better because of how positive the energy is in that place...I really hope this gets forwarded to corporate so they can reward these guys for their hard work and excellent customer service”
“Jason is always a delight to work with. He always has a smile on his face, is patient with each and every customer, and doesn’t hesitate to step in and help when he sees a customer struggling with the self-service machines. All companies should strive to mass produce a Jason.”
“I had a phenomenal experience with Fastsigns of Auburn Hills! The quality of the signs was top-notch and exceeded my expectations. The service was also outstanding - the team was friendly, knowledgeable, and went above and beyond to ensure I was satisfied. Overall, I had an excellent experience and would highly recommend them.”
“The staff at the UPS Store on Livernois in Rochester Hills are always courteous, knowledgeable and professional. Great success with mailing packages, letters, etc… from here - I highly recommend.”
“UPS Store, Woodward Ave, Royal Oak, MI
The people who work there! Especially Kathy V whom had helped me multiple times! Knowledgeable, helpful, and a great personality! I go miles out of my way to use this store!”
“I go to this UPS for ALL of my Amazon returns. They are ALWAYS fantastic and nice. Today I misread my return instructions and they were able to help me out and get my return complete. They are THE BEST! Always greeting with a hello and a smile and always helpful... Definitely recommend this place!”
“Customers - retired professors:Staff (two women): - very helpful, proactive, very pleasant,Brought out a chair for handicapped customer while wife was at the counter.Carried in and addressed the packages to be delivered.Helped to reorder the merchandise to correct the error in items that were being returned.Your employees were the epitome of customer care. THANKS!!”
“Seth is amazing! He is courteous, professional and extremely helpful! I can count on him to advise me which way to ship and get the packages there on time! I don't go anywhere else !!”
“The store is usually busy but the customer service is always great. They greet you and get you in and out quickly. Very helpful and friendly even at those last minute about to close situations. That truly matters when dealing with the public which can be challenging but they keep a smile on. Appreciate the awesome customer service.”
“Outstanding service! I cannot say enough about how great it is to work with Goin' Postal of West Bloomfield. I use them for personal and business and I have always been treated great!”
“Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help, and always makes it easy (even when shipping internationally).”
“I wish I got the name of the person that helped me, this person had braids. I was exhausted and had one hour to get a bunch of expensive Amazon purchases returned and was having issues on the Amazon app. I was on the verge of tears when this amazing UPS STORE worker went above and beyond, asked to take over my phone and did stuff I didn’t even know about in the app. This person was cool and kind, ignoring/getting a nod to dismiss calls and texts washing away stress. Everything was taken care of including emailing and printing shipping labels.
This is customer service, it’s caring about others and being a partner to help solve problems.”
“Very quick service and all information needed was told to me upfront. Anticipated prices as I looked online, so not surprised when I went in. Happy worker - I felt comfortable and welcomed.”
“I came into town and needed 20, One sheet Obituary (with picture), I not only received quick printing I received the expert knowledge on best size Picture this helped because it would have been difficult to find a larger frame in time for the funeral service. Oh i didn't tell you that this was 9am the service was at 2pm and it was a beautiful service.thank you”
9AM - 7:30PM
55 E Long Lake Rd, Troy
Shipping Centers
“Very quick service, no waiting on the line at all. The employees are professional and friendly. Met the owner as well, very friendly and polite. My Passport photo cost much less than CVS or Walgreens.”
8:30AM - 6:30PM
35560 Grand River Ave, Farmington Hills
Shipping Centers
“I recently sent a package with UPS, and the process was seamless. The staff was helpful and has gave me clear explanation of services. I appreciate the efficiency and professionalism of the service.”
“Had to place a stressful rush order, as well as pick up a large, complex print order that was originally placed at a different location. The original order ended up looking PERFECT. The quality of both the foam core posters and packaging were great.
The best part of the experience though was the support from Cassie. She was absolutely fantastic in assisting with the new order. Despite the stress I felt, she showed incredible knowledge, patience and kindness — even when a line started forming behind me. It was a relief and joy to work with her. So thankful for her support and professionalism.”
“I have visited this store many times with personal print jobs. EVERYTIME I receive exceptional service and great results- so Eric (Sr. Mgr) is doing a great job of training and emphasizing customer service to his entire staff! On this particular order, he personally handled the job and even ran it twice when HE was dissatisfied with the results. He was great as was the resulting product- which was a timeline tribute to my mother on her 100th birthday! Thank you to Eric and all at the Auburn Hills store.”
“Shipped a fragile package through this Fedex Office location today. I had a great experience with Ramona and wanted to give her a huge shout out!!! Thanks for talking such good care of me and my package.”
8:30AM - 6:30PM
6689 Orchard Lake Rd, West Bloomfield
Shipping Centers
“What great customer service! Always friendly and polite. They are always attentive to any needs that you have big or small. Recommend this store to anyone in the area!”
“Rahim was extremely professional and is a great credit to FedEx. I would recommend this branch for as long as he is employed here. I needed to send a package, had a discount code incorrect, and he helped me find what I was looking for. While attending to my shipment, he was courteous to other customers entering the store by acknowledging their presence with a pleasant greeting. He was diligent and knowledgeable in his duties and displayed confidence and professionalism at all times.”
“I needed a large seating chart board and table numbers printed for my wedding on Saturday and got great results from Kam at this location. Kam was able to help me out with quality service, chatted about paper and sizing options, and produced prints perfect for the occasion. We needed an additional file from my designer and Kam was patient while we waited. Would trust this location for future work, even in situations with tight deadlines.”
“Sometimes very crowded but line moves fast. Work is done right. Employees work very hard but seem to really like their job. I don't like crowds but I always return because of workers who care.”
“Duane was simply the best! So friendly and apologized for any wait. Very easy to work with and made sure he understood what I needed and reviewed everything with me”
“Antonio and Shane are absolutely amazing. Every time I come in, regardless of whether it's to ship a package, print business cards, custom signs, or even my Valentine's Day(any holiday) cards or even simple print jobs; they both always make me feel welcome, address any and all questions I have and give great advice for layouts.The only time I was ever unsatisfied; which was because of my poor graphic skills, they calmly asked questions in regards to why I was unhappy with the product and then they went way above and beyond to help me create what I was trying to create.They are amazing all stars and everyone should come see them. They are the best!Thank you both so much!!!!!! ?You make all printing and shipping easy and dare I say fun.”
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“Big thanks to the team for assisting with shipping my parcels internationally.
Special thanks to Tim for guiding me through the process successfully. Appreciate your great customer service and wish all the very best!
Definitely recommend this UPS location for future services.”