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February 2024 by a.d. r.
first of all, the layout of this store is awful. so is parking. but the main reason i'm rating this store is because they stole my bottle slip money. they acknowledged it too. see, what had happened was... i was at self checkout and kroger pay want working. i gave up after several tries and i left the store. about a half hour later when i realized i left my bottle slips, i called the store and spoke to the young man who collected the bottle slips that evening. he told me i could come back and speak to a manager. he said he'd leave a note for her or whomever was there if she wasn't there. i went back to the store yesterday (the bottle slip dilemma was this past sunday) and the young man was there to confirm that he's the one who took the note. but he then told me that i came back too late to get my money. he should've told me that. and they should've gone thru the slips to confirm what i said anyway.it wasn't a lot of money but its mine and i want it.
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November 2023 by Jonathan Lightning R.
the worst kroger ever. I've received numerous negative experiences while self-checking out at this Kroger; usually from the same person. (This lady with no manners knows who she is). This time she shoved my cart onto my back as I was scanning my items. I refrained from responding back as I just wanted to get in and get out. But this time this same pos Kroger employee crossed the line. I talked w the manager later on over the phone and next time anything happens that merits an incident than I will file a police report.
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July 2022 by Kathy G.
I HATE Kroger!!! They're mean ... they've yelled st me on several occasions about my groceries... this is in the Detroit area
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January 2022 by A C.
This Kroger is unprofessional and prejudice. Although I live in the area and was generally kind, they are always nasty. I've tried introducing myself, speaking with kind words, and nothing helps. They openly disrespect customers based on race and religion by stereotype. After years of being disrespected, I finally spoke out because management will do nothing about it. I refuse to drive 10 miles out of my way when I have a grocery store 2 minutes from my home. I will continue to shop there knowing that they will disrespect me based on race and religion. They even pretend not to know my name even though I've been shopping there for more than 20 years. Look forward to them treating you a certain way if they are racially, economically, or religiously biased. The workers here are above the law and think it's perfectly acceptable to bully customers based on their own personal biases.
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November 2021 by D J.
This place really sucks, it's amazing that this Kroger is centered in the heart of the wealthiest city in Michigan and can operate so poorly On a normal afternoon you have to be on the lookout for bad meat, seafood, expired products, rude employees to name a few Today the website says open at 6 and at 7:20 a fella opens the doors as myself and 6 others are walking towards the doors and just says "closed come back at 8" Kepler get your managers to run the stores with integrety! As I am writing this you have turned away just about 30 ppl Bad business
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July 2021 by Jalisa M
They service is horrible and the workers are rude. Lady watched my like a hawk. Meanwhile the lady next to me was stealing.
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June 2021 by Dawn Marie Dennison
I love Kroger
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June 2021 by L Tyson
Yummy sushi.
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May 2021 by Natalie R.
This is the best Kroger in the area as far as availability of items and cleanliness. With a Kroger card there are great prices. Staff is usually very pleasant.
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April 2021 by Jaé M.
If I could give this a zero rating I would, This place is a complete mess. The employees are absolutely no help besides a hand full the cashier Christine, Aalia the flower lady and Amir. Those are the only ones who actually are helpful and KIND. The rest are absolutely rude and they ignore you and love you attitude. I wouldn't recommend this place what so ever. -10/10
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December 2020 by Melinda F.
As a citizen activist who picks up unsightly garbage in our community, I today picked up 3 large bags of garbage coming mainly off the back of Kroger and spread all along Long Lake /Telegraph, and surrounding properties. The entire corner and across the street was riddled with garbage consisting mainly of plastic bottles, cans, wipes, plastic bags, and masks. Please have the area attended to as it speaks badly for the entire corner so many pass by each day. A real eyesore in the community.
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October 2020 by Vic
I simply love Kroger.
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September 2020 by Kristy R.
Aside from being a block away from my house, I'd honestly come here just to see Robin. What a sweetheart that's amazing at her job!!! Thank you for all you do.
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September 2020 by Madahm Lyttle
I do recommend this location due to the great employees, many of which have been there for many years. I do hope you help my mother figure out which customer of yours intentionally coughed on her this evening, in retaliation for being asked to make up. Please help in this scary situation.
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September 2020 by L Gibson1212
Yummy sushi.
