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November 2023 by Issac Vanover
I rented a room for two nights and the TV didn't work. I inform the front desk of the situation and ask for a discounted rate, they blamed there service provider and omitted any fault. Don't stay here.
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November 2023 by Kayla Wright
This is what a hotel stay should always be like! I'm very picky when it comes to cleanliness but these rooms absolutely exceeded my expectations. The beds were on the firmer side but comfortable. The bathroom was clean and everything was functional. The customer service we received was also phenomenal we felt welcomed and taken care of throughout out stay. They even had ear plugs at the front desk along with various complimentary items. Easily one of the best hotels I've stayed in. I will be back!Safety: Entrances and elevators locked at night and you have to use your key card to scan in. Made me feel safer as a female traveler.
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November 2023 by Ivy Lin
Best room in deteoit! Best service ever! All the stuffs are so helpful and passion, always smile and so patient to answer my questions!Love this hotel so much and I will absolutely back next timeSafety: Very safeWalkability: All the places are walkableFood & drinks: So close with Costco, ihop, McDo, sushi shop, target and Aldi
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October 2023 by Charles Dietz
Very friendly staff and helpful. Super clean rooms and very accommodating to our wedding group. Will be back to this location again.Rooms: Great sized rooms.Nearby activities: In a great location, easy to Uber aroundSafety: Safe area
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October 2023 by Paige Swanson
We had a lovely room with breakfast included. It was a very nice area.
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October 2023 by Dali Ben
The experience started when I checked in. The ladies were very professional with warm welcoming attitude and very helpful, they are great example for "hospitality comes from heart" as the posted sign says in the lobby.Check-in was smooth, I asked for 4 sheets and 1 laundry bag and was immediately provided.Lobby had coffees stand for guests and nice seating area .Rooms: We are very picky when it comes to the cleanliness.On this 2 yr old hotel, the room was very clean: bedding , pillows, towels , bathroom, stand shower floor and glass door, fully equipped and fresh ,Nearby activities: Fitness, restaurants, nearby: Aldi, Manards, nice neighbourSafety: Very safe
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September 2023 by G. R.
Staff are very friendly and helpful. The rooms are clean and have a fridge and microwave. The breakfast was great with plenty of hot and cold options.
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August 2023 by Jay Redz
Stayed here for 1 nite - great clean environment. Great customer service and the Free Breakfast was really good. My dog even enjoyed himself
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August 2023 by Kingalexander 61
Staying at hotel for work, got there at 930 PM and wanted to check in, use restroom and go eat before going to sleep to get up at 3AM for work. Checking in was so frustrating, overbooked amongst other issues. Was able to get my room still thank god, but was told I would have to wait for my keycard so the host took me to my room and let me in and said tbey would call when key was ready? Waited 20 minutes, called, sorry not ready yet. After an hour, sorry it will just be a moment let me let a guest into their room. After ten more minutes I just went down and another person got me my card so that I could finally go out and get something to eat and be able to get back in my room. It's now 1130, I'm going to be back at my room around 12 to shower and hopefully be able to fall asleep right away being a bit worked up and irritated to maybe get 2 hours of sleep and wondering why I even bothered to get this room?? What a terrible, frustrating experience, could have just slept in my car and been better off at this point.
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July 2023 by Tiffany Gagnon
We had a great hotel experience here! Perfect, safe location with a major hospital out front. My husband and I stayed last Feb when I was 36 weeks pregnant and had our 20 month old with us too. The king size room was big, clean and well put together. Super nice bathroom with all the toiletries in pumps, both in the shower and next to the sink. Love that!The young man at the front desk was lovely and the maintenance man, whose name wish I remembered, was wonderful! He helped make our trip extra smooth by going above and beyond. The elevator was down when the little one and I arrived back from the zoo so he carried our bag up three flights of stairs to make sure all was well. Very pregnant, I was carrying a near 2 year old. That was kind enough but he went back down and up to bring me a bottle of water. A truly kind person who Hampton is lucky to call an employee!Before check out, he was there to jump our car battery too. Thank you so much Sir.
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June 2023 by cj b
clean rooms, kind staff, very yummy breakfast with a bunch of options (i could smell the waffles in the elevator on the first floor). if you’re a hilton rewards member you get a goodie bag on arrival which i thought was nice.
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June 2023 by cereusblack
Impeccably clean rooms and guest spaces. The pool was nice, the staff were very helpful and friendly, and the hot breakfast buffet each morning was deliciousRooms: Very space efficient. The sliding barn door covers both the bathroom and the closet, so there's no wasted space
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May 2023 by Leo Travs
One of the few hotels I’ve ever stayed in (I travel for a living) where they use actual duvet covers. More hotels need to do that because we all know they only wash the duvets once a year, if at all. Also the rooms are pretty big and well appointed - lots of desk space to do some work, and nice bathrooms.3 stars because it seems one of the breakfast employees brings in homemade dishes for breakfast (egg casserole and baked apples, for example). I can appreciate the effort to make a (often) bad hotel breakfast a bit better, but I found it a little weird and hard to trust, and I wonder if the company knows about this and is ok with it? I highly doubt they are, and if so, I would suggest not using sticky notes as labels!
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May 2023 by E C
Breakfast was a amazing!!! I think her name was Maria, she was fantastic and deserves a raise. I appreciate the options that were available for breakfast. I stay in hiltons regularly, and this is by far the best breakfast I’ve had during my 4 day stay.It has been an excellent way to start my mornings, and I greatly, GREATLY appreciate it!!!
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May 2023 by Ferrante Jones
Enjoyed this hotel for a family stay. We ended up staying and extra day because it was very peaceful!! The daily breakfast was perfect for our family, the pool was great for our kiddos but too cold for my toddler (and me lol), the hotel staff were amazing, and the location was peaceful. We definitely plan to visit again! I wish that I would’ve taken photos because it truly is a beautiful hotel, modern hotel.
