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December 2023 by Tim Ross
I have owned 38 autos and this dealership has been the best experience to date. I own and Alfa Romeo and have been coming to Kyle in service for over 2 years.Excellent and friendly service, convenient, I have no complaints whatsoever. Top notch service!
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December 2023 by Juliano Stewart
Kyle Ellsasser was helpful in getting my Giulia back up and running. The service team worked after hours to diagnose my car, and got it back to me the next day.
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December 2023 by James B.
I had just purchased my 2023 Stelvio and it threw a check engine light for a cylinder misfire. It turned out to be a very simple fix, just a faulty ignition coil. They had the part in stock and returned my vehicle back to me in perfect working order the very next day. I was given a beautiful Tonale as my loaner during the time my Stelvio was in for repair. The entire service experience was so professional and pleasant that I didn't even mind the whole check engine light problem. I will definitely be returning to Golling and Kyle for any of my future service needs.
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December 2023 by Jacopo Alaimo
Estimated time for an oil change: 1h in the Fast LaneAfter 2h I am still waiting and the oil change has not been initiated. Every 15 minutes the feedback is “the car will be ready in 5’”Now aside that 1h in the fast lane for an oil change he is already excessive, 2h hours sounds unbelievable.But the frustrating part is the poor communication. If you need 2h or 3h or half a day I can understand but let me know in a way that I can plan my day and my schedule accordingly.If at the drop off you state 1h then keep your word.
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December 2023 by ame skoniecznya
Kyle with alfa service is amazing. Always friendly, helpful & honest. Thank you for years of excellent service!
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December 2023 by Tony Boike
Kyle is wonderful at his job. No complaints, I love him!
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December 2023 by Luis Pasillas
Kyle was very helpful with my oil change. Thanks!
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November 2023 by Edward Shargabian
Kyle is fantastic! Very helpful and knowledgeable!
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November 2023 by Brad Wyant
I brought my 2020 Alfa Romeo Giulia to Golling for its 40,000 mile service. The work was completed quickly & competently, the service advisor explained the work that had to be done clearly, and their lounge was a nice place to sit and get some work done while I waited.I'm from Colorado, and I like the dealership where I bought my Giulia, but the efficiency and professionalism I experienced at Golling was excellent. The best experience I've ever had when I brought my car in for service.
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November 2023 by Cheri Carter
American rental service was awesome. I dropped off my car for service and I had a rental waiting. My sales representative was very friendly. Thank you.
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October 2023 by jonae jackson
I brought my vehicle in for service and my normal service guy Kyle had stepped away for a bit. (Who is amazing!) I am standing there with my vehicle and had the pleasure of dealing with Ed one of the managers. He stepped right away got my vehicle checked in walked me to the lounge and made sure my car was serviced in a reasonable amount of time.
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October 2023 by Terra Hassan
I've had previous experiences with Alpha's customer service in general ( from the purchasing experience to scheduling service over the phone) that left a sour taste in my mouth. This past month though, I find them redeemed and far exceeding my expectations.1) Our Stelvio had a huge cack in the windshield. Sam, in the auto glass department not only stayed on the phone with me while I contacted Geico Insurance to inquire about coverage but, when we discovered the deductible was higher than purchasing outright, he found glass within the hour, at a reasonable rate, and was flexible enough to replace it the same visit that I scheduled my oil change and tire rotation.2) Kyle and his scheduling coordinator, Jen, we're the most friendly and professional I've experienced in auto repair customer service in a very long time. They even had a loaner car available for me as soon as I dropped off my vehicle for service. Kyle took the time to walk me out to the Tonale to ensure that I knew how an electric vehicle worked (the engine doesn't rev when it's turned on and that can throw some customers off).3) My vehicle was ready at the promised time and all post windshield replacement instructions were reviewed before my departure.So, great job Golling Alpha Romeo. I will be looking forward to seeing you all for my next service in 10,000 miles! ??❤️
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October 2023 by Benjamin
Great experience. Kyle at Alfa got my oil change done quickly and efficiently
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October 2023 by Jen P
Quick and easy oil change visit. Thanks Kyle!
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September 2023 by Tommy HotHandz
Kyle Ellsasser was great to work with he had my vehicle in and out with great communication and service. Highly recommend ??????