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October 2023 by Tristan Howard
Worst customer service ever. They couldn’t even polish my toe nails something that’s quick and said they don’t have time when it was people sitting around doing nothing smh
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December 2022 by Ash Khurana
I’ve been coming here for almost 3 years and Tina does an exceptional job and goes above and beyond to make sure she does my nails beautifully. I highly recommend this salon.Services: Gel manicures
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November 2022 by David Isner
Went therefore the first time today. Got a manicure with Annie. Made another appointment with Annie in two weeks. The nail salon was very clean.
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November 2022 by Taylor Nemerski
Lee is my girl! She did amazing on my nails two times in a row. I am going to keep going to her for all my nail needs! She made them just like the picture I showed her.Service: Gel manicures
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October 2022 by Sara Propati
12 years as a customer (4 at Woodward location, 7 at big beaver location and 1 at Telegraph) and today they cancel my appointment because I arrived 6 minutes late. I always wait patiently when I have my appointments every month and they don’t bother to call me before give my spot away. 6 minutes vs 12 years, easy way to lose a customer!Service: Dip powder
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September 2022 by A Bee
I called ahead to see how long the wait would be for a pedicure- I was told no wait. I then drove for 15 minutes to walk in and them tell me they couldn’t take any appointments. What changed in 15 minutes? I came out of my way to get here.Service: Pedicure
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August 2022 by Madeline O.
I've been here countless times and am shocked by the reviews on here! It's very clean, professional and they are usually fast! My nails always last several weeks. It is super busy usually especially in the evenings so I do recommend always making an appointment and sometimes you still have to wait which can be annoying but overall it's the best nail salon in town! Everyone is very talented and skilled there.
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August 2022 by Lyriquex Opara
I came here the end of last week and I am back. My nails with gel and shellac is already chipping to its natural state. I go back today right before 5p and asked for a repair, the nail tech tells me I gotta come back cause they about to close when the sign clearly states 730. This is grounds to dispute my charges for reversal so that is what I will be doing, and I won’t ever come to not another location. Poor customer service and all I still have tried most of their locations and I have had it they won’t ever see me nor mine business again cause I will be spreading the word at this point.
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June 2022 by Charisse S.
HONESTLY This place gets ZERO stars......I shouldn't have given them a chance in light of their terrible 2 out of 5 star review from 68 customer responses. Today I walked in to get a manicure and I asked the guy if he could stop drilling so hard because it was uncomfortable and his response was that he could not. Then I asked him again can you please not drill so hard and he said that's not how I work. I proceeded to get up and leave. If he didn't want to service me he should've said so, but to rudely hurt me in the process is ridiculous. I will be reporting this business as they are not professional and do not care about their clients. I suggest that you run from this place!
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June 2022 by Novella F.
Out of convenience, I went here, but I regret it so much. My gel manicure is lumpy and when I complained about the paint being lumpy she told me it's because of the color. I explained to her I have had this color done before with a different nail salon and it has not been lumpy. Also, the previous PINK paint is still on certain nails. Just a lazy job! She told me I didn't know what I was talking about. As you can see, I did. Next, the gel polish on my feet was done sloppy. Paint all over my skin. She told me it's because I have thick skin!! WTH!!! So believe the reviews. They SUCK!!!!
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June 2022 by J S.
I tried them twice, both times the shellac peeled off within a few days and my nails looked terrible. Save your money and go somewhere else. My co-worker went in for a pedicure and they didn't even remove the old nail polish!
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May 2022 by Rita G.
I am shocked by the reviews on here. Very clean salon with super friendly and accommodating staff. They have 20 stations and are constantly busy which proves that people love them. Been coming here for three years and could not be happier. There is a second location down the street and they are also always busy.
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May 2022 by Taylor Gross
Lee is my girl! She did amazing on my nails two times in a row. I am going to keep going to her for all my nail needs! She made them just like the picture I showed her.Service: Gel manicure
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May 2022 by Garvin M.
this review is for the new location 12 mile Telegraph $55.00 i paid... the lady did a terrible job the manger ask me to come back so he can fix it well he did a ok job i will never go back there and when i was there more people was not happy with the lady that did my nail so i ask the guy why are you letting her still do nails when you know that she can't do a decent job this was on a frid by monday one of my nail popped off
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March 2022 by Anthony B.
Yesterday I received a top of the line pedicure at their salon. After my service, the tech working next to my chair decided to give a manicure to her client as well. Upon trying to leave, she was blocking my exit so I couldnt put on my socks and shoes comfortably. I asked her to move and explained I was disabled but she wouldn't move more than an inch or two. I was forced to walk in my bare feet on their dirty floors after receiving my pedicure. Yuck! Called management today and got an apology but no refund or not free to make things right. I do feel sorry for my nail tech who was GREAT and earned her 30 percent tip! I won't be back and you shouldn't patronize either! Not happy in Oakland County!
