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“Steven Jarjis from Kitchen and appliances dept was great help to us in designing and ordering our new Kitchen. He went above and beyond with our Kitchen renovation process. From design, ordering, parts replacement, execution support, follow up....you name it. I am lucky that he was there! Many thanks Steven. I wish you the best.”
“Josh was my customer service helper. He was very professional very knowledgeable and very patient. I would recommend this banks vacuum to everyone. I know they are phenomenal. I give them five stars out of five stars. Excellent excellent excellent thanks Josh for all your help.”
10AM - 8PM
6551 Orchard Lake Rd, West Bloomfield
Appliances
“Expert service at sales and installation
Installation crew knowledgable, informative, and efficient
Entire process is the reason we deal with Big George’s. (Witbeck). Local and skilled!!!!”
“Scotty at the Troy location is a pure gem! His singular focus is customer service, something that is sorely lacking in today’s world of big box and online retailers. My 12 year old Miele S6270 finally needed some service, and he personally performed the work in less than a day! Wow! He’s a keeper, if you want 1st class service go see Scotty at the Troy location!”
“Our recent customer service experience was excellent & we're most thankful to Lindsey Compo for assisting us with the purchase of the perfect TV. Lindsey's knowledge and kindness were appreciated very much!”
“Absolutely delighted with Noble Appliances. We're full-time RVers and wanted to replace our 2006 GE 33" wide, 23cu ft fridge with an exact descendant with the same dimensions but none were available locally in Alabama. We found one they had listed online and the price plus shipping was absolutely right. Patrick W. was very friendly and helpful and the new fridge arrived on Friday completely in the condition as described and really well packaged and was installed by our RV shop on Monday. We love it!! Thank you so much Noble Appliance and Patrick for the great sales and super helpful service!”
“I went to ABC warehouses to get a bed and let me say you have to ask for Otto. He is super nice a d will help you find exactly what your looking g for. This was my 2nd encounter with him and I just love him. I love both of my purchases from there. Yes I would definitely refer my family and friends to ABC.”
8:30AM - 1PM 1:30 - 5PM
1969 W Maple Rd, Troy
Appliances
“Brandon was very helpful and informative, he made sure my repair was complete and tested fully. If I have any other issue with any Dyson product, I am confident knowing he would be able to help.”
10AM - 7PM
637 John R Rd, Troy
Appliances
“Rob Taylor at the Troy location is amazing! Rob has been helping me and my family for nearly 25 years. I refer all my friends to Rob, and he's always gone above and beyond to treat them like family. ABC is our go-to retailer for appliances, TVs and more!”
8:30AM - 5:30PM
3534 Pontiac Lake Rd, Waterford
Appliances
“Always fast, friendly and honest. Bought 2 vacuums here nearly 20 years ago now and they're still going strong. If I needed another, they'd be my first choice. In the interim, I get my bags and parts here which were cheaper than amazon....”
8:30AM - 5PM
240 W Walton Blvd Ste A, Pontiac
Appliances
“We bought our first home and are new to everything about furnaces. Our motor went out and of course insurance wouldn’t cover it. They had the motor, customer service was friendly and they even spliced the wires to make it a perfect fit. We were out of heat for 5 days. So thankful for this company.”
“I recently had an excellent experience with Noble Appliance! The shipping was incredibly fast, and I was kept informed throughout the entire process. I want to give a special shout-out to Tome for his outstanding service! When I received my cooktop, I noticed that a part was missing. I reached out, and Tome promptly shipped the missing part without any hassle. His responsiveness and dedication to customer satisfaction truly made a difference. I highly recommend Noble Appliance for their exceptional service!”
“Absolutely do not purchase anything from this location! My husband and I purchased a refrigerator $1800 with delivery. It was scheduled to be delivered Saturday morning and the top of the fridge was crushed completely in route. They called me and told me I was going to have to wait till Tuesday for my new fridge. Of course the old one was defrosted cleaned and broken. All the food, I now have is going to go to waste $300 worth of groceries to be exact!! They didn’t care and offered me my delivery fee (which is $50 dollars back)! $50 dollars! I have to buy take out for the next three days with a child who has kidney issues and two kids with Autism (they’re on medication)! All I can get from them is “These things just happened.” Facts, but you choosing to not adequately accommodate a paid customer, with children with disabilities, on a restricted diet is your personal choice. I think you guys will get better items and customer service anywhere else. I don’t want you guys going through what I am going through. Shame on you ABC Warehouse Southfield!!!! It’s sad, that lately I’m finding that going further out, like Troy, Sterling Heights etc, is wayyyy better customer service more professional. Never again! We purchased on July 2nd and it’s now July 9th an still no refrigerator.
UPDATE! Delivery was awesome! Drivers went above and beyond. My new Fridge was worth the wait! Spoke with Al Regional Manager ABC Warehouse and he apologized for the delay. He made it right and now I’m going back for my husband new recliner! I’m so grateful that excellent customer service still exists! Thank you guys!”
“I can’t tell you how much I appreciate the customer service at the Chets rental in Rochester Hills Michigan. I am disabled I had 220 pound propane tanks needed to be filled no sooner than I pulled around to the filling station. David was there to greet me and pull out the tanks himself to begin the filling process. If that wasn’t wonderful enough out of the rental office came Kevin, who saw that I was using a walker and offered to expedite payment saving me the walk into the office and back to my car. David also reloaded my tanks and made sure they were soundly secure for my drive home. I can’t tell you how much I appreciate going to a business establishment with people who really care and put the customers needs on a higher level. Thank you David and Kevin. Look forward to visiting Chets rental again soon.”
“Very helpful gentleman at front desk that helped me diagnose my 30 year old dryer. Came back after confirming I needed an igniter, and the woman was equally helpful. Always greatful for local businesses that have the knowledge and time to be helpful.”
“Home Depot in Southfield Michigan was a great experience. I had to return items and the lady who returned my items was such a happy person. She made me feel like my service matters need more people like her.. she like her job but I think she just a oberall nice person.
Wish I knew her name”
“Bought the house brand Patriot 120 thousand BTU fryer. It came with a loose pipe and was leaking gas (and fire) every once in a while. Called the store 10 days after I bought it, they gave me the number to call for service. I did that on a Wednesday. On Friday they shipped me a new fryer with no hassle of sending old fryer anywhere. Remarkable. Fryer has been working great ever since.”
“TIM the Manager at Home Depot (Troy) went above and beyond. What a great guy. Works well with his staff. It's nice to see that there is still great Customer service out there.”
“This place is an under appreciated gem! I’ve been here twice now. While on first glance it seems a bit cluttered and musty, I learned that just means they know exactly what, where, and how many of any appliance parts or tools they have available. Plus the wealth of knowledge and experience of repairing, which they’ve been wonderfully helpful for DIY!The first time I came here was for a gas oven igniter, I came with the part no. and model of my stove. The older man on a stool (never caught his name, sorry!) knew exactly which part I needed when I said the part number. He still double checked it with the oven’s model for me and gave me a few pointers on dismantling and reassembly I wouldn’t have known otherwise. The part was slightly more expensive than online (nooo, really??? things are cheap online??? Lol.) Truly the service and information was more than worth waiting days for a lower quality part and garbage foreign customer service if I had any issues to save a few bucks. Second time I stopped in to see if they had an electric dryer lint filter, which sadly they didn’t have in stock. However, the same gentleman who helped me before checked one of their local warehouse distributor’s stock for me before sending me over- where I got the OEM part at half the price of online!! Both my stove and dryer have worked beautifully since for only 60$.I highly recommend them if you’re a hands on repair person, this is the place to go for appliance parts. I’ve not yet had anything delivered personally, however seeing his son Billy remove a washing machine from a truck bed like it weighed absolutely nothing and with the utmost care spoke about his capability if/when I do!”
10AM - 5:30PM
24105 John R Rd, Hazel Park
Appliances
“Found this place on a Google search! We just purchased a home and the fridge that came with the house immediately stopped working.I couldn't have asked for a better experience at this place. We were in and out of the store in 10-15min and our fridge got delivered the next morning.The people who work here are quick and to the point which I like. Especially when we needed a fridge ASAP. We found the prices for the appliances in store and for delivery services were extremely reasonable. Again, we couldn't have asked for better service. THANK YOU J&T APPLIANCES ☺️”
“Dylan and his brother Nick are so friendly and outgoing. I believe in my experiences so far I have been highly satisfied and pleased with exceptional customer service and allowing myself a grace period. You do not find guys like that everyday. They make my world a better place. Simply amazing. When i get my computer paid off I am going to be a return customer. As I want to support your store and hopefully Dylan and Nick are compensated for their hard work and dedication.”
“We built a home with CCH and were informed to work with Ferguson as our kitchen plumbing and bathroom fixture vendor. Alanna from the Troy location was exceptional to work with. She was extremely knowledgeable, responsive, helpful, and patient through the design and selection process. I want to re-iterate the last point about being patient as I think we must have changed our selections over a dozen times. Through it all, Alanna always maintained a professional presence and if felt frustrated or annoyed by our inability to stick with a decision, never made us feel it was known. I want to thank Alanna for all her help and expertise in aiding us in building our beautiful custom home.”
10AM - 7PM
1062 S Rochester Rd Suite B, Rochester
Appliances
“We purchased a complete appliance group for our kitchen remodel from Hawthorn in Rochester Hills. We had Barry Thompson help us out through the process. Barry and his team were great. We got a great price and they were super flexible with delivery, installation, and support.We had a problem with the new GE Cafe Range and Barry made it right immediately. Delivered a brand new range.Will be a loyal customer to Hawthorn moving forward.”
“I loved this store today I bought a TV the guy was so kind he showed me the best deals and he was very understanding he was very helpful and walked me over to the wall brackets and he was so kind they have great deals and 5 stars”
9AM - 7PM
2800 W Eleven Mile Rd, Berkley
Appliances
“Wow. Phenomenal. Treated with respect. All questions answered. Understood what appliance design I was looking for. Fast, except for the computer. Educated. Willing to spend time with me. Reasonably priced. Easy to find and park. Ended up buying from them. Let's hope delivery really is under 2 weeks. Also, it's not a terribly scented store, which I appreciate due to asthma. Was unable to get me an appliance that did not come with scented advertising product. That reflects poorly on the manufacturers, though, not the store.”
“My husband and I are always here!!! I was so happy to be helped by Ramiz earlier. He was so sweet!!! He found the exact screws I needed. He was very helpful, he deserves a raise!”
8:30AM - 5PM
1 W Silverdome Industrial Park, Pontiac
Appliances
“In Regards To Store Manager Josh, Located In Fort Wayne, IN:I purchased a Danby microwave on 10/10/22. At the time of purchase, I also bought a 2 year extended warranty.Last month, the plastic on my keypad began bubbling. I contacted Danby through their website regarding the issue.Over 3 days and 7 e-mails with Danby, I had received no resolution to my issue. More importantly, I had discovered interesting information regarding their warranties on microwaves.I was informed by Danby that warranties on microwaves cover parts only, and not service repairs.In the interest of transparency and information for consumers, I contacted ABC Warehouse and requested to speak with the Store Manager. I was placed on hold, and a few minutes later, Josh answered. I explained who I was, my previous purchase on 10/10/22, Danby's microwave warranty specifics, and my recent disappointing experience with Danby's Customer Service.Josh stated that he was not aware of Danby's microwave warranty specifics, and thanked me for the information. Then, Josh performed a stellar act of customer service.Josh made arrangements for me to bring my microwave in for a replacement.Danby can learn from Josh, for Josh exemplifies the epitome of customer service.”
10AM - 8PM
300 Brown Rd, Auburn Hills
Appliances
“Looking for a new tv within budget. Sean, Austin, lady manager (don't remember her name) and the guys upfront were amazing and extremely helpful. We had originally ordered one online, they helped return and found us something way better that we were looking for. Ty everyone!”
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“Great selection, great prices, and a purchase here doubles your warranty. Jimmy did a great job explaining the features of the vacuum, operation and maintenance. Highly recommend Bank’s and would definitely come back in the future.”