I went in to test out couches. Thea helped me pick the configuration and fabric that would fit my space the best. She was so helpful, friendly, and low pressure. She gave me a print out and fabric samples so I could take them home, re- measure, and think it over. I would definitely go back and work with her again.
July 2024
Shelley was so incredibly to work with!! We are moving across the country and ended up furnishing our entire living room with West Elm because she was so much fun, helpful, and made the experience 10x better than any other furniture store we went to! Very grateful for her and excited for our new furniture.
March 2024
I’m very confused by all of the negative reviews here. I’ve been to this store multiple times over the past month, and each time was a pleasant experience. The staff is always so friendly, welcoming, and very knowledgeable. I also own many West Elm pieces now and have been satisfied with each one of them.
