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March 2024 by Nathan the Goat gaming
Terrible experience with my passport
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March 2024 by George Raab
The USPS needs to investigate this location. I'm confident that they would either close this branch, or at the very least, fire the lazy, rude, incompetent help, and restaff it. Every single review expresses my exact same sentiments. They say they don't have the staff. There is PLENTY of staff! They just don't have any work ethic. WORTHLESS!
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February 2024 by Coolio Sare
Shari was horribly rude to us and to the new employee Cierra. She refused to let us mail all our media mail in one go even though we only had 20 books to mail and made us get back in line after 10. Then when we were up again she refused to serve us making us wait longer for the trainee to ring us up after she berated Cierra by saying she was going too slow and holding up the line. While Cierra was trying her best to check us out, she then came over and rudely stated she needs to go on lunch after checking us out. Shari has no patience and no great customer service. On several occasions she was rude to other customers in the line. This is unacceptable behavior and we will not be visiting this location again. Please get her some training and friendlier staff.
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February 2024 by Ania Czuprynski
I just went there to ship my package and I had the door shut in my face, a female employee just simply saying they’re closing. At 5:30pm. There were at least 3-4 other people coming in with their packages. And it’s not the first time. This is ridiculous.
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February 2024 by Sandoval Singer Official (Sandoval Singer Official)
One of the most unprofessional, unethical, lying, deceiving post offices I have ever been to. The woman working there stated to me that even though the website states we can walk in, that they don’t have the employee capacity to take walk ins, yet we were there at 8:25 and no one else was in the post office and nothing was happening. No rush, no customers, nothing. She did not even wait or offer to help in any other way. She just walked away. But then again what are we supposed to expect from a government agency? Nothing but lies. Like all the other agencies. This is very misleading and honestly I would love to press this issue and complain. This is flat out lying by the government. This needs to be addressed. Horrid, to make a family with an infant leave in 25 degree weather and then turn them away when they could have very well helped us and decided not to. Losing hope in our institutions one day at a time.
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January 2024 by William S
Never trust this place....That will lie to you. They will cancel your passport appointment.
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December 2023 by Huzefa Kapadia
People give the staff a bad name. I will say they are efficient and straight to the point. Not necessarily fuzzy and warm. But they helped me quickly and got me on my way. Kinda reminds me of the Seinfeld episode, Soup ? “guy “
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December 2023 by Bethany Schnur
The ladies here have such nasty and disgusting attitudes. Won’t help you with anything and beyond rude about every little thing. If you want to ruin your mood for the entire day step foot into this awful establishment. The only good person is the taller man but go in a day he’s not there and you’re stuck with the meanest women. Pay the extra money for UPS or fedex and at least deal with people who aren’t literal spawns of satan. Do better USPS and fire these people who obviously hate working here.
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November 2023 by Vincent Tomlin
Extremely rude staff, asked what the best option was for shipping and was met with snappy, moody behavior. There was no one in the lobby but the clerk and myself. No reason for that type of treatment. Will definitely be escalating this.
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November 2023 by plastic bag
Honestly one of the worst post offices ever. Turn around. Came in and they won't even bother to tape a shoebox?!?!? There were NO lines and the only two women at the counter were gossiping with each other. Can't believe they refuse to tape a box? What is your job then? To sit there and look pretty? You're already failing that with your ugly attitudes
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October 2023 by Jean-Marc Vico
If you can avoid… much better. Always long waiting time, multiple people on the back but only 1 or 2 desks open. And friendly is the word that does not exist here.STAY AWAY AS MYCH AS YOU CAN!!!
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October 2023 by carly Schulze
This location went above and beyond for a bad situation today, I had no idea they had the power! Thank you to the gentleman there who helped us out. I think the quality of service here meets and exceeds the high standards of the Birmingham community.
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October 2023 by Anna Herbert
Do not go to this location for your passport appointment. Rude, incompetent and lazy employees.You make an appointment, show up on time and they are on half an hour break! Then why should I make an appointment?Another time i make an appointment and she is sitting there doing nothing, no customers inside, she says “you are 20 mins early, come back in 20 mins”.Just ridiculous…. They gave me different instructions first time and send back. Came back following their instructions, turned out to be wrong…..
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October 2023 by Abdullah Al-Taqi
This used to be a pretty good place to ship out my packages, but they really dropped the ball nowadays. The place is always understaffed, the faculty are rude, and half of the time, they do not even know their own system. Why, I tried mailing a package at the self-serve kiosk today and it never printed my postage, so I ended up going to the desk for assistance. They said that the SSK does not print out labels, despite it clearly being able to and has in the past.If I come back here to mail packages in the future, it will only be a last-resort option.
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October 2023 by Noah The Rapper “NoNo”
No need to criminalize people for buying money orders with cash when they willingly fill out government form any time asked , please don’t be ignorant that some people own cash heavy businesses and in my instance still need to pay my bills while instructed by my home loan officer to not deposit cash into my bank until closing , my point is be aware everyone’s situation is different and don’t persecute people who willingly fill out the form and have 1000% verified by IRS income
