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“I wish I got the name of the person that helped me, this person had braids. I was exhausted and had one hour to get a bunch of expensive Amazon purchases returned and was having issues on the Amazon app. I was on the verge of tears when this amazing UPS STORE worker went above and beyond, asked to take over my phone and did stuff I didn’t even know about in the app. This person was cool and kind, ignoring/getting a nod to dismiss calls and texts washing away stress. Everything was taken care of including emailing and printing shipping labels.
This is customer service, it’s caring about others and being a partner to help solve problems.”
“Shipped a fragile package through this Fedex Office location today. I had a great experience with Ramona and wanted to give her a huge shout out!!! Thanks for talking such good care of me and my package.”
“Sometimes very crowded but line moves fast. Work is done right. Employees work very hard but seem to really like their job. I don't like crowds but I always return because of workers who care.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Customers - retired professors:Staff (two women): - very helpful, proactive, very pleasant,Brought out a chair for handicapped customer while wife was at the counter.Carried in and addressed the packages to be delivered.Helped to reorder the merchandise to correct the error in items that were being returned.Your employees were the epitome of customer care. THANKS!!”